Most reliable web hosting?

Author
Discussion

PugwasHDJ80

Original Poster:

7,580 posts

233 months

Tuesday 22nd March 2022
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We are having big problems with our current web host and our webdevs aren't being as helpful as they could be.

Where is the absolute MOST reliable and stable hosting for a pretty simple website?

nellystew

173 posts

166 months

Tuesday 22nd March 2022
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https://stablepoint.com/

Run by the people who started TSO Host, they sold to GoDaddy who then went and mucked it all up.


DocJock

8,564 posts

252 months

Wednesday 23rd March 2022
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Been with FASTHOSTS for years without a problem.

Glasgowrob

3,276 posts

133 months

Wednesday 23rd March 2022
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Just recently had an 8 hour outage with tsohost for our websites and email was screwy for 4 days all i got in response was it’s been escalated and will be fixed soon. Something to do with migrating out hosting that has also miraculously doubled in price for the next renewal

In the market for a decent and fast provider who can do The migration for us. Cost isn’t a concern as it will probably be a damn site cheaper than what we’re paying atm

rednotdead

1,232 posts

238 months

Wednesday 23rd March 2022
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Been using https://krystal.uk/ for the last 6 years or so, they've been brilliant.

eeLee

908 posts

92 months

Wednesday 23rd March 2022
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what does "simple" mean? Static, dynamic, ecommerce functionality? How much traffic are you getting?

also what are you built on now as it will help define what stack you need in your new home?

TheRainMaker

6,898 posts

254 months

Wednesday 23rd March 2022
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rednotdead said:
Been using https://krystal.uk/ for the last 6 years or so, they've been brilliant.
Another vote for Krystal

PugwasHDJ80

Original Poster:

7,580 posts

233 months

Wednesday 23rd March 2022
quotequote all
eeLee said:
what does "simple" mean? Static, dynamic, ecommerce functionality? How much traffic are you getting?

also what are you built on now as it will help define what stack you need in your new home?
No e-commerce, pretty basic wordpress site, but with quite a lot of pages, HubSpot integration and elementor. Very little dynamic content right now but that might change. Get a few hundred hits per day, trying to grow that substantially. Our website is however absolutely critical to us as it's the main conduit that customers interact with us. We need almost perfect up time and really really good support if things stop working as we have no in house DevOps.

e-honda

9,427 posts

158 months

Wednesday 23rd March 2022
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It's a completely open ended question
1 persons simple website is another person's massive project.
1 persons 99.99% uptime is another person's haha maybe if you are yahoo

Turtle Shed

1,962 posts

38 months

Wednesday 23rd March 2022
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Krystal, all day, every day.

Brilliant service in all respects.

ReverendCounter

6,087 posts

188 months

Wednesday 23rd March 2022
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DocJock said:
Been with FASTHOSTS for years without a problem.
I found them to be a nightmare.

e-honda

9,427 posts

158 months

Wednesday 23rd March 2022
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That is not a simple site.
Based on this and your previous post about domains you don't just need hosting you need someone who can manage the whole thing, a person or agency you can pick up the phone to and explain in your own words.
They will have preferred hosting providers that they recommend or resell and will have their preferred ways of doing things, if you can find someone specialising in WordPress and say this is where it is now I want you to take care of it you will be far better off than saying I've heard great things about this host I will use them.

There is a guy who sometimes posts on here who runs an agency blink web in the Southampton area, that is the sort of company you should be looking for. Ideally someone local you can meet in person get a feel for their level of experience.

ReverendCounter

6,087 posts

188 months

Wednesday 23rd March 2022
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Another vote for Krystal, 100%.

Avoid TSO Host - support takes days to respond and the first response is usually garbage, leaving you to wait another couple of days for another one which you hope is actually helpful.

mellowman

352 posts

260 months

Wednesday 23rd March 2022
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Another satisfied Krystal customer here, been with them for many years now. No issues, decent value.

maffski

1,894 posts

171 months

Wednesday 23rd March 2022
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PugwasHDJ80 said:
...pretty basic wordpress site...
We develop in wordpress and have switched to WPX - excellent wordpress specific support and a built in CDN for good performance.

judas

6,120 posts

271 months

Wednesday 23rd March 2022
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Pantheon

We've migrated most of our hosting there and it's a brilliant platform with built-in devops.

PugwasHDJ80

Original Poster:

7,580 posts

233 months

Wednesday 23rd March 2022
quotequote all
Thanks all, some really good pointers and we;ve already had some conversations!

md_ph

375 posts

116 months

Wednesday 23rd March 2022
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AWS

Application load balancer
Multiple web servers across availability zones.
S3 bucket for storage on static items
Rds in multi AZ
Code deploy for deploying changes.

This will give you a pretty robust environment for your WP site.

Glasgowrob

3,276 posts

133 months

Wednesday 23rd March 2022
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eeLee said:
what does "simple" mean? Static, dynamic, ecommerce functionality? How much traffic are you getting?

also what are you built on now as it will help define what stack you need in your new home?
Sites are fully Wordpress and getting circa 30-35k hits a month at everything is built into Wordpress for our booking platform and payment and booking frames are hosted seperately

Ynox

1,742 posts

191 months

Wednesday 23rd March 2022
quotequote all
md_ph said:
AWS

Application load balancer
Multiple web servers across availability zones.
S3 bucket for storage on static items
Rds in multi AZ
Code deploy for deploying changes.

This will give you a pretty robust environment for your WP site.
I love AWS (and am a certified AWS solutions architect) but this feels kind of overkill for a simple WP site.

I’d go with the company who the TSO host crew left to go to (Stablepoint?).

I had problems with TSO host after they were acquired by Godaddy. Email on their shared hosting had a poor sending rep which resulted in emails not reaching the recipients.

I now use Google G suite and have a static site hosted on that for my personal site. For more complex sites I tend to recommend Squarespace to people these days. Saves a lot of hassle maintaining Wordpress (had nightmares doing that in the past for mates where dodgy plugins got compromised etc). Might not be suitable in this case though unless you moved your booking stuff to it.

Edited by Ynox on Wednesday 23 March 22:28