Company with the worst hold music?
Company with the worst hold music?
Author
Discussion

Olivero

Original Poster:

2,157 posts

239 months

Thursday 24th February 2022
quotequote all
I nominate Virgin Atlantic and Verve's Bitter Sweet Symphony.

LankyFreak

873 posts

58 months

Thursday 24th February 2022
quotequote all
Churchill car insurance, it's not the music itself, but the constant "we'll be right with you"

fk OFF

Bluemondy

400 posts

111 months

Thursday 24th February 2022
quotequote all
Jet2.

Jess bloody Glynn on hold... and 18 times before push back
twice after push back and take off, ect ect ect!

stumpage

2,209 posts

256 months

Thursday 24th February 2022
quotequote all
HMRC Tax office

Squishey

576 posts

158 months

Thursday 24th February 2022
quotequote all
I've spent a lot of time on hold thanks to Vodafone recently:

Taylor Swift - Willow
Coldplay - Flags
Cleo Sol - Butterfly

That Cleo Sol song is just so depressingly bland and monotonal.

Spare tyre

12,567 posts

160 months

Thursday 24th February 2022
quotequote all
I worked for a Japanese software house, the hold music was a song about our IT solution, how it is going to serve and protect you from cyber baddies

TwigtheWonderkid

49,088 posts

180 months

Thursday 24th February 2022
quotequote all
LankyFreak said:
Churchill car insurance, it's not the music itself, but the constant "we'll be right with you"

fk OFF
"You call is very important to us"

Well, if it was that important, you'd employ more fking people and answer it.

KAgantua

5,183 posts

161 months

Thursday 24th February 2022
quotequote all

GCH

4,141 posts

232 months

Thursday 24th February 2022
quotequote all
I could listen to bitter sweet symphony on loop for hours, so disagree with that one hehe
This one is used by several companies over here and is pretty teeth gnashing after a while
https://www.youtube.com/watch?v=w-SIManm_Qo&ab...

Olivero

Original Poster:

2,157 posts

239 months

Thursday 24th February 2022
quotequote all
GCH said:
I could listen to bitter sweet symphony on loop for hours, so disagree with that one hehe
This one is used by several companies over here and is pretty teeth gnashing after a while
https://www.youtube.com/watch?v=w-SIManm_Qo&ab...
Try for 2.5 hours then let me know. smile

gl20

1,199 posts

179 months

Thursday 24th February 2022
quotequote all
Not worst, but when I called our Volvo dealership last week I realised their hold music is the same as when I get the Aga serviced. I am clearly very middle class.

CarCrazyDad

4,280 posts

65 months

Thursday 24th February 2022
quotequote all
Squishey said:
I've spent a lot of time on hold thanks to Vodafone recently:

Taylor Swift - Willow
Coldplay - Flags
Cleo Sol - Butterfly

That Cleo Sol song is just so depressingly bland and monotonal.
Problem is most systems used very low bit-rate recordings which sounded awful
Now many are running on IP now , many even hosted remotely in a DC or some other "cloud" based platform, and most companies scrimp on their WANs to save a few quid you end up with what sounds like someone crinkling paper constantly in your ear!

droopsnoot

14,665 posts

272 months

Thursday 24th February 2022
quotequote all
stumpage said:
HMRC Tax office
Yes, in particular the way it's a short tune on a loop which keeps stopping for a second, making you think that someone might actually be about to answer the phone. But no, it starts up again.

Tango13

10,093 posts

206 months

Thursday 24th February 2022
quotequote all
This lot have the best hold music...

https://www.floydautomatic.co.uk/

They use the music of this little known rock beat combo who just so happen share part of their name...

https://en.wikipedia.org/wiki/Pink_Floyd


J4CKO

46,839 posts

230 months

Thursday 24th February 2022
quotequote all
Not sure who it is but might be Sky, they have what is basically a knock off of Coldplays Clocks, it drives me insane as its so similar but with some notes changed and it grates like mad.

grumpy52

6,064 posts

196 months

Thursday 24th February 2022
quotequote all
I have yet to find a company with a decent phone system let alone one with listenable music .
The worst seem to be tech or phone companies. Their systems seem to be awful and bombard you with gems like , you can usually find the answer to your problem on line ,@#$%$#@ if I could sort my problem out without hanging on a phone for hours I certainly would .
It's almost as bad as a call center that is so noisy you can barely hear the person on the phone who is using the cheapest headset that Ali Baba ever sold .

cobra kid

5,591 posts

270 months

Friday 25th February 2022
quotequote all
Bluemondy said:
Jet2.

Jess bloody Glynn on hold... and 18 times before push back
twice after push back and take off, ect ect ect!
ect indeed!

vikingaero

13,318 posts

199 months

Friday 25th February 2022
quotequote all
The worst hold music are the ones that stop abruptly between tracks, making you think the call has been answered:

[music] [music] [music] We're sorry all our operators are busy. Your call is important to us. [music] [music] [music]

Er, not it's not. You made the financial decision between the number of callers vs the number of operators and decided to reduce that further because profit matters the most. Let's not pretend here. biggrin

MrsMiggins

2,867 posts

265 months

Friday 25th February 2022
quotequote all
KAgantua said:
That is quite spectacular. I listened long enough to recognise a Britney Spears song, but I think I prefer the original over this instrumental cover. biggrin

bristolracer

5,951 posts

179 months

Friday 25th February 2022
quotequote all
I'm overjoyed when I get a real record.
Many companies are too mean to pay the royalties for 'real' music.