Has this Turbo failed? settle a dispute....
Has this Turbo failed? settle a dispute....
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LiveandLetLive

Original Poster:

17 posts

81 months

Friday 12th March 2021
quotequote all
I am getting an EML light, I am told by the dealer the turbo has failed, a third party warranty tells me this part has not failed.

Can anyone tell from this clip who is right?

https://drive.google.com/file/d/1r8_RShJ3RnFfTz38w...

(it will be helpful to have the opinion of any mechanics/enthusiasts please?)



https://drive.google.com/file/d/1r8_RShJ3RnFfTz38w...


2016 BMW 640 (54k miles) (full-service history main dealer)
(Note: all lines have been pressure tested, they also tested the pressure converters and some other valves)

update - 13 March: Changing the large turbo didn't correct the issue, the dealer is now suggesting changing the smaller turbo.



Edited by LiveandLetLive on Saturday 13th March 18:50


Edited by LiveandLetLive on Saturday 13th March 19:00

anonymous-user

77 months

Friday 12th March 2021
quotequote all
I don't see how you're going to get any warranty to pay out when the part is in your kitchen and not on the car.

Leaving that aside, surely the logical way forward is to get the dealer who diagnosed the problem to fix the problem if the warranty company won't pay out. then make sure you keep the part and argue with the warranty company later. Perhaps that's precisely why the turbo is in your kitchen and not on the car? Anyway, you'll never win a court case based on "bloke on internet says". You'll need to get a turbo specialist to look at it and write a report.

A quick google suggests failed turbo CAN trigger EML. Is it a diesel?

Athlon

5,685 posts

229 months

Friday 12th March 2021
quotequote all
Too much play in the shaft bearings, it will still work but the vanes will be touching the housing and there is a fair chance of oil blow by as well.

anonymous-user

77 months

Friday 12th March 2021
quotequote all
Athlon said:
Too much play in the shaft bearings, it will still work but the vanes will be touching the housing and there is a fair chance of oil blow by as well.
Can't see any marks on the housing though, there is play in turbot spindle normally. The best option is just recon the turbine.

Depends what the value is, but best option is just get turbo tested to validate claim.

Edited by anonymous-user on Friday 12th March 21:33

Athlon

5,685 posts

229 months

Friday 12th March 2021
quotequote all
The Spruce Goose said:
Athlon said:
Too much play in the shaft bearings, it will still work but the vanes will be touching the housing and there is a fair chance of oil blow by as well.
Can't see any marks on the housing though, there is play in turbot spindle normally. The best option is just recon the turbine.
Nor can I but did you see the float in the vid? Once it spools up it will be fine but as it encounters back pressure from a trailing throttle it will be all over the place. It is saveable but the question is ' is it buggered' and the answer is yes!

LunarOne

6,884 posts

160 months

Friday 12th March 2021
quotequote all
Use compressed air to blow the turbine round and see if it spins freely. I would expect to see it spin freely without any play in the bearings if it's good.

anonymous-user

77 months

Friday 12th March 2021
quotequote all
Athlon said:
Nor can I but did you see the float in the vid? Once it spools up it will be fine but as it encounters back pressure from a trailing throttle it will be all over the place. It is saveable but the question is ' is it buggered' and the answer is yes!
the shaft will be more stable once oil pressure is built up, which is why usual diagnostic of seeing the play isn't enough, and even compressed air. Needs a rig to check properly if there aren't obvious score marks i can[t actually see it touching the sides. As well as before removing any component garage would have checked boost pressure first as well.


Evolved

4,060 posts

210 months

Friday 12th March 2021
quotequote all
God knows. How you gonna prove that’s off the car anyway. Could be a scrapper.

In my world my warranty is my savings, and my warranty covers a chunky upgrade and associated parts. Just saying wink

markcoznottz

7,155 posts

247 months

Friday 12th March 2021
quotequote all
What exact model of Bmw is it? Year engine etc

anonymous-user

77 months

Friday 12th March 2021
quotequote all
markcoznottz said:
What exact model of Bmw is it? Year engine etc
op has another thread it seems, 640 and it looks like replacement turbo DIDN'T solve problem.....


Heaveho

6,765 posts

197 months

Friday 12th March 2021
quotequote all
There'll always be a fraction of play without oil pressure. Difficult to be conclusive from that vid, but if the vanes can touch the housing, it's goosed.

anonymous-user

77 months

Friday 12th March 2021
quotequote all
Heaveho said:
There'll always be a fraction of play without oil pressure. Difficult to be conclusive from that vid, but if the vanes can touch the housing, it's goosed.
There is the issue if the garage forced it, they could have damaged it, which if there are no marks, could be a possibility.

Rozzers

2,973 posts

98 months

Friday 12th March 2021
quotequote all
Many warranty’s will only cover things like sudden catastrophic failure, the wriggle here is the car still works despite a worn turbo.

They exclude wear and tear so check the policy wording very carefully.

I think my call would have been ‘ car lost power suddenly, MIL light came on and it was undrivable’ diagnosis, failure of turbo.

stevieturbo

17,961 posts

270 months

Friday 12th March 2021
quotequote all
Looks damn all wrong with it from what limited amount can be seen and on the compressor side only.


More to the point, what exactly was wrong that has lead someone to take the whole thing apart ? Surely not simply because you had a light on the dashboard ? lol
This place gets crazier.

stevieturbo

17,961 posts

270 months

Friday 12th March 2021
quotequote all
The Spruce Goose said:
op has another thread it seems, 640 and it looks like replacement turbo DIDN'T solve problem.....

Of course it wouldn't, any fool can see there is nothing wrong with it based on what is shown in that video.

LiveandLetLive

Original Poster:

17 posts

81 months

Saturday 13th March 2021
quotequote all
The garage made the vid for me (BMW main dealer). I know very little about cars, turbos, pressure control values. Appreciate the direction from this forum.

The engine management comes and goes into limp home mode. Stop start the car and it goes away for a while.

Dealer is suggesting we replace smaller turbo.

The dealer has been really good, I'm just gutted as after paying £70 a month the warranty company is trying to avoid paying. They are using every trick.

stevemcs

9,945 posts

116 months

Saturday 13th March 2021
quotequote all
That’s the thing with warranties, they will only replaced a failed part, if the turbo still works then it’s not failed and they won’t cover it. If it does fail then they probably won’t cover it now because it was starting to fail and you failed to maintain the car and fix it before it failed.

We won’t deal with warranty companies now as it’s nothing but a ball ache.

anonymous-user

77 months

Saturday 13th March 2021
quotequote all
i think the dealership are just used to replacing parts to fix.

i would take it to a turbo specialist. the thing is you can check quite a few things in situation. Your symptoms do sound like boost issue but it could be a leaking pipe, which with a full investigation should diagnose. The problem is the cost would probably end up the same as just replacing the turbo, but if there is another issue it won't solve it.

anonymous-user

77 months

Saturday 13th March 2021
quotequote all
If this is a 335d i'll put good bet on the boost control hoses having perished and the EML being due to that!

(all 335ds do this, because the rubber hoses run over the tops of the two hot turbo's and under the engine cover, and so get baked on each hot shut down. I replaced mine after about 5 years and 50 kmiles and they were totally goosed)

stevieturbo

17,961 posts

270 months

Saturday 13th March 2021
quotequote all
LiveandLetLive said:
The garage made the vid for me (BMW main dealer). I know very little about cars, turbos, pressure control values. Appreciate the direction from this forum.

The engine management comes and goes into limp home mode. Stop start the car and it goes away for a while.

Dealer is suggesting we replace smaller turbo.

The dealer has been really good, I'm just gutted as after paying £70 a month the warranty company is trying to avoid paying. They are using every trick.
If I were them, I would not be wanting to pay out on an incompetent and parts cannon and hope diagnosis either.

Which it kinda sounds like this dealer is doing