Are VW mugging me off?

Author
Discussion

mattgriff88

Original Poster:

12 posts

59 months

Saturday 29th August 2020
quotequote all
Hi All,

VW are telling me i need new brake pads and discs all around, want to charge me £550 for the pleasure.

Car is a Golf GTD mk7 and its done around 36000 miles.

I know the pads are coming to the end of their life but i have tried measuring the front discs and they are at about 24mm which from what i have read they have worn 1mm from new and are fine.
No scoring or nothing and they seem to be in good condition.

I have attached some pictures of the pads, what you think do they need changing now or should i wait a few thousand miles?

Oddly the rear look more worn than the front, any advice much appreciated.

Front


Rear

bluezedd

1,146 posts

97 months

Saturday 29th August 2020
quotequote all
Rear pads definitely look on the way to needing changed. You'd probably want to check both sides of the discs and the inner pads as for all we know they could be down to the metal.

I'm not the best judge on discs as I'm quite happy to drive around on some pretty worn discs. If the insides look like the outside though, I'd just be changing the pads.

Wait until they are cold and feel the back of the discs with your hand. you should get a good idea of the condition just based off of feel.

Edited by bluezedd on Saturday 29th August 18:51

stevemcs

9,486 posts

108 months

Saturday 29th August 2020
quotequote all
I tend to work on the assumption that the inside pad thickness is probably half of what you can see on the outside. Every garage is different we go by Auto data which gives a minimum thickness for discs, euros state the thickness too, you would normally expect to get 2 pads from one set of discs, at near on 40k i would expect you to very close to wanting discs. Using Pagid, i'd guess around £225 for a garage to supply and fit.

vikingaero

11,930 posts

184 months

Saturday 29th August 2020
quotequote all
A lot of franchises work on the basis that they won't see the car for another 20K, so they quote for that even if there is meat on the pads.

Mikebentley

7,400 posts

155 months

Saturday 29th August 2020
quotequote all
Get them done elsewhere and get a few quotes. I had similar on my Transit connect. They eat brakes for fun. Is the GTD a good steer as its one I’m considering?

mattgriff88

Original Poster:

12 posts

59 months

Saturday 29th August 2020
quotequote all
Thanks everyone, might just get the pads done then.

Euro carparts are doing a good discount at the moment so might have a bash myself.
I have the obd eleven to do the rear brakes as well so hopefully will work out a lot cheaper.

Mike, yeah the GTD is great I have had it from new and its been spot on no complaints.

Pericoloso

44,044 posts

178 months

Saturday 29th August 2020
quotequote all
Assuming the other front pads are not significantly thinner ,they have a bit of life left .

Take another look at them in 5000 miles time .

mattgriff88

Original Poster:

12 posts

59 months

Saturday 29th August 2020
quotequote all
Is it normal for the rears to be more worn than the fronts?
I thought it would be the otherway around if anything.

stevemcs

9,486 posts

108 months

Saturday 29th August 2020
quotequote all
Some cars use the rears to control the speed when active cruise control is used - our Mini does, that went through pads in 11k.

mattgriff88

Original Poster:

12 posts

59 months

Saturday 29th August 2020
quotequote all
stevemcs said:
Some cars use the rears to control the speed when active cruise control is used - our Mini does, that went through pads in 11k.
Ahh that makes sense, never thought of that to be honest, I use cruise control quite often to.

survivalist

6,019 posts

205 months

Saturday 29th August 2020
quotequote all
mattgriff88 said:
stevemcs said:
Some cars use the rears to control the speed when active cruise control is used - our Mini does, that went through pads in 11k.
Ahh that makes sense, never thought of that to be honest, I use cruise control quite often to.
Not sure about VW, but the BMWs I’ve had also use them a lot as part of the Traction/stability control system, so if you’ve been doing a fair bit of spirited driving it could be down to that.

Monkeylegend

27,783 posts

246 months

Saturday 29th August 2020
quotequote all
mattgriff88 said:
Is it normal for the rears to be more worn than the fronts?
I thought it would be the otherway around if anything.
If they are anything like Mercedes the rear pad material is about 30% or so thinner to start with as well so they could still only be about 50% worn.

You do often find the pad being pushed by the piston wears more quickly, well they do on mine so never just rely on the outside pad thickness as a guide as mentioned already.

Pan Pan Pan

10,714 posts

126 months

Sunday 30th August 2020
quotequote all
Unfortunately VW`s are generally good, but the dealerships which sell them, are not.
In my case after having a warranty required service, I was advised that my front tyres were 75% worn, which I thought was odd, as they were just one week old.
I was also advised that my cam belt needed changing, which again was odd, because it had covered just 6000 miles since it was last changed (and by the same dealership which fitted the last cam belt! (don't they check their records?)
I think they rely on the idea that `most' of their customers, don't know one end of a spark plug, from the other, so they can feed them a load of (expensive) bullsh*t regarding the maintenance of their vehicles, and most will think, `well they are the main dealer so they supposedly must know what they are doing'

Sheepshanks

37,314 posts

134 months

Sunday 30th August 2020
quotequote all
Wife’s Tiguan got an amber warning from the dealer last week on rear tyres - 5mm!

PositronicRay

28,071 posts

198 months

Sunday 30th August 2020
quotequote all
Pan Pan Pan said:
Unfortunately VW`s are generally good, but the dealerships which sell them, are not.
In my case after having a warranty required service, I was advised that my front tyres were 75% worn, which I thought was odd, as they were just one week old.
I was also advised that my cam belt needed changing, which again was odd, because it had covered just 6000 miles since it was last changed (and by the same dealership which fitted the last cam belt! (don't they check their records?)
I think they rely on the idea that `most' of their customers, don't know one end of a spark plug, from the other, so they can feed them a load of (expensive) bullsh*t regarding the maintenance of their vehicles, and most will think, `well they are the main dealer so they supposedly must know what they are doing'
I've worked for a main dealer, in sales, they all try it on internally too.

Gearbox oil leak, show me, doesn't exist.
Needs brakes, you billed us (sales dept) for them a month ago when the used car insp was carried out.
Every car needs wipers.

Much gets billed at month end when the sales manager is busy, so likely to just wave stuff through. Often never fitted though.

When wanting a sold car quickly told, 'you can't have it yet as we haven't done the upsell' (ever wondered why it's taking so long from leaving the workshop, driving away?)

Watch'em like hawks chaps.

Edited by PositronicRay on Sunday 30th August 17:00

Sheepshanks

37,314 posts

134 months

Sunday 30th August 2020
quotequote all
PositronicRay said:
Often never fitted though.
That bit always bothers me. I've no idea how the dealer manages to leave wife's Tiguan looking untouched. It had a cambelt and water pump last week and there's absolutely no disturbance in the dust on the engine cover or the air filter box (which is right next the cambelt). I think the water pump looks new and the coolant is clean, so I'm hopeful it has been done, but maybe I just paid £500 for a tick in the box.

Same happened with diesel fuel filter at last service - absolutely undisturbed filter housing.

mattgriff88

Original Poster:

12 posts

59 months

Sunday 30th August 2020
quotequote all
Hmmmm they are dodgy!!

I had an issue with a cracked headlight after owning my GTD for 6 months.
Was told the light was not covered under warranty after inspection as it could have been caused by a stone or something hitting the light.
They wanted £1100 and they said for me to get it done ASAP or it might damage the electrics.

After getting a second opinion it was the grill leaning up against the light that caused the crack and after several emails later and doing some research on Google I wrote them an email saying I wanted to reject the car as the damage could have been on there when I bought it.
The law is that if you find any faults or damage in the first 6 months its down to the dealership to prove it wasn't on there when the car was collected, after 6 months its down to the buyer to prove.

They soon covered the damage under warranty.
Funny thing was it was 6 months to the day I sent the email and the manager even said if you was a day over we wouldn't have done it.
I just laughed and once the new headlight was repaired I walked put the door and have never walked back in there since.

Love the car through just go to a different dealer now.


Edited by mattgriff88 on Sunday 30th August 17:25

mawallace

184 posts

88 months

Sunday 30th August 2020
quotequote all
mattgriff88 said:
Is it normal for the rears to be more worn than the fronts?
I thought it would be the otherway around if anything.
On my Golf I am on the same front discs at 90,000 miles - been told they need replacing though

but the rear ones needed changing at 50,000 miles - and are getting low again.

does anyone have a suggestion as to the brand - someone said that Brembo makes them for VW - so is that the way to go?