Planet X/Holdsworth Bikes
Planet X/Holdsworth Bikes
Author
Discussion

_Hoppers

Original Poster:

1,678 posts

94 months

Sunday 31st May 2020
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Has anyone had any experience dealing with Planet X? Their Holdsworth appears to be good value but I’ve heard from a few people that their customer service is a bit naff.

https://www.planetx.co.uk/i/q/CBHOLSPSHIMR8000REM/...

I was originally looking at a Canyon AL 7.0 as I reckon aluminium is more durable than carbon, but the Holdsworth is quite tempting (despite the bland branding)

anonymous-user

83 months

Sunday 31st May 2020
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bland branding? Holdsworth is one of the more significant UK brands in the history of cycle racing

fair enough, the retail version might not be quite so snazzy as the one Russ Downing rode in the reformed team (https://www.velouk.net/2018/02/16/bikep0rn-a-very-special-race-bike/), but bland?

If they have one in stock (check that very carefully before you order and then check again to be certain before you order ime), planet x service has been pretty good for me

presuming there is one in stock ready to ship because the website indicates that to be the case isn't something I would do (again)

_Hoppers

Original Poster:

1,678 posts

94 months

Sunday 31st May 2020
quotequote all
JPJPJP said:
bland branding? Holdsworth is one of the more significant UK brands in the history of cycle racing

fair enough, the retail version might not be quite so snazzy as the one Russ Downing rode in the reformed team (https://www.velouk.net/2018/02/16/bikep0rn-a-very-special-race-bike/), but bland?

If they have one in stock (check that very carefully before you order and then check again to be certain before you order ime), planet x service has been pretty good for me

presuming there is one in stock ready to ship because the website indicates that to be the case isn't something I would do (again)
Cheers for the info. I’m aware of the brand and its history but IMHO it does need an update!

Your Dad

2,278 posts

212 months

Sunday 31st May 2020
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Isn’t Holdsworth just a brand name now owned by Planet X much in the same that Dunlop et al are brand names that have been slurped by Mike Ashley?


Jimbo.

4,213 posts

218 months

Sunday 31st May 2020
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Your Dad said:
Isn’t Holdsworth just a brand name now owned by Planet X much in the same that Dunlop et al are brand names that have been slurped by Mike Ashley?
Yup. Buy “brand”, slap logo on Taiwanese catalogue frame, sell as old brand with all kinds if heritage guff.

Castrol for a knave

7,880 posts

120 months

Sunday 31st May 2020
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Jimbo. said:
Your Dad said:
Isn’t Holdsworth just a brand name now owned by Planet X much in the same that Dunlop et al are brand names that have been slurped by Mike Ashley?
Yup. Buy “brand”, slap logo on Taiwanese catalogue frame, sell as old brand with all kinds if heritage guff.
Indeed- I have a 12 yr old Planet X Superlight. I think 4 years before it was a Ridley, then they specc'd a new model and sold the moulds. It then became an open mould frame that firms could buy and sell on under their own brand. Standard approach. I am pretty sure the Stealth TT frame was the Ridley Cadel rode in the 2006/7 TdF.

Yep - it was an open Mould that Ridley badged as their own. I have one - it's a decent frame, despite the engine lacking a few bhp.

https://www.cyclingweekly.com/news/product-news/fi...

PX are ok - customer service can be wayward though. Others to try are Orro, Ribble and Dolan, the latter are decent and Terry* has decent customer service.


  • not to be confused with the other Terry Dolan, who played for Bradford City.

_Hoppers

Original Poster:

1,678 posts

94 months

Monday 1st June 2020
quotequote all
anonymous said:
[redacted]
The Holdsworth has a full Ultegra groupset, which makes the price a little bit too good to be true unless the frame is a bit budget?

_Hoppers

Original Poster:

1,678 posts

94 months

Monday 1st June 2020
quotequote all
Castrol for a knave said:
Others to try are Orro, Ribble and Dolan, the latter are decent and Terry* has decent customer service.


  • not to be confused with the other Terry Dolan, who played for Bradford City.
Cheers, will have a look

Justin S

3,658 posts

290 months

Monday 1st June 2020
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anonymous said:
[redacted]
If you look at Cannondales, then budget avoiding the BB30 bottom bracket or at least the cranks ( they run direct steel axle onto the inner races of the bearings). I changed mine to shimano cranks and adaptors to stop the continual creaking. Also changed my neighbours as driving him mad. But otherwise I do enjoy my Cannondale ( albeit waiting a warranty frame) and my neighbours both love theirs.

_Hoppers

Original Poster:

1,678 posts

94 months

Monday 1st June 2020
quotequote all
anonymous said:
[redacted]
I wanted a replacement for my ageing Campag/Reynolds 531 framed road bike.

After starting a family I'm starting to get some time to go out more now (the lockdown is helping too!). Working from home is a bonus as I can get an hour's ride in on a lunchtime! I'm only doing about 100 miles a week but on my lunchtime ride I'm working pretty hard to increase my average speed. I originally wanted a 105 equipped aluminium framed bike rather than a cheap carbon frame with a lower specced groupset. The Canyon AL 7.0 fitted the spec and also the budget and it's fairly light (although it's flexible for the right bike).

I've looked at the Cannondales but the Canyon stood out in terms of value for money. Only problem with Canyon is they're out of stock. Originally when I started window shopping stock was due end of August but as of this morning it's October.

Edited by _Hoppers on Monday 1st June 10:25

milu

2,512 posts

295 months

Monday 1st June 2020
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I've had 5 PX bikes. They've all been spot on.
Still have 2,both have full group sets. Ultegra and Sram force

My mates are happy with theirs too.

bakerstreet

5,038 posts

194 months

Tuesday 2nd June 2020
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anonymous said:
[redacted]
Other bicycle manufacturers will do mix ad match on groupset levels on single bikes

If the OP can tell the different between a 105 and an Ultegra chain, then he is a better rider than me! biggrin

I have a Planet X CX bike. Had it about five years now. Good bike, but the frame is pretty heavy considering its carbon. Their customer service on that was pretty poor and I bought that from Planet X's loan southern shop here in Hertfordshire.

I then bought a N2A frame which I had been wanting for years. Bought a damaged one from their ebat outlet and the damage was much worse than advertised and it was a bit of a fight for them to let me return it and get my money back.

Planet X are like the DFS of the bike world. They seem to constantly have a sale on with the Sports Direct approach to advertised list prices when in reality they have probably never sold that item at their fictional list price. I called them out on it on instagram once and they got quite shirty about it.

However, despite this, I have also been looking at their Holdsworth Coarsa Disc frame. Very good looking bike, but I think its quite expensive for a Planet X bike IMO.

lufbramatt

5,663 posts

163 months

Tuesday 2nd June 2020
quotequote all
Justin S said:
If you look at Cannondales, then budget avoiding the BB30 bottom bracket or at least the cranks ( they run direct steel axle onto the inner races of the bearings). I changed mine to shimano cranks and adaptors to stop the continual creaking. Also changed my neighbours as driving him mad. But otherwise I do enjoy my Cannondale ( albeit waiting a warranty frame) and my neighbours both love theirs.
I've got BB30 on my CAAD, it's never creaked in the 6 years I've owned it, with two different sets of cranks (original FSA and a Quarq). Maybe I got lucky and got one with the BB shell within decent tolerances smile Bearing retaining compound works wonders.

Captain Benzo

442 posts

167 months

Tuesday 2nd June 2020
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_Hoppers said:
Castrol for a knave said:
Others to try are Orro, Ribble and Dolan, the latter are decent and Terry* has decent customer service.


  • not to be confused with the other Terry Dolan, who played for Bradford City.
Cheers, will have a look
I have an Orro,

amazing bike and fantastic customer service.

take-good-care-of-the-forest-dewey

7,835 posts

84 months

Tuesday 2nd June 2020
quotequote all
Their customer service is abysmal in my experience. See you if you can easily find a contact number on their website to speak to a human being whilst you contemplate dropping a lot of money on an albeit very good value bike.

When you eventually do track one a number via alternative means, call them to ask a question about said bike...see how long it takes to speak to someone.

I recently placed an order for two items. Both of them, they got wrong. Two tyre inserts - one wasn't even for the same sized wheel!

They sell some great stuff, but getting hold of anyone if it isn't right is a nightmare.

_Hoppers

Original Poster:

1,678 posts

94 months

Tuesday 2nd June 2020
quotequote all
Thanks all for your additional input.

I had a look at the Orro bike, lovely looking thing, that's now on my radar.

I have a friend who's a competitive road racer, he put the feelers out to find a second hand bike. Someone has a fake Pinarello F10 with Ulterga for £1100, it's a great looking bike but not sure it's worth the risk.

Just found these Van Rysel bikes after seeing a Youtube Review

https://www.decathlon.co.uk/edr-af-endurance-road-...

Looks like they've perhaps knocked Canyon off the top spot for value?!

_Hoppers

Original Poster:

1,678 posts

94 months

Tuesday 2nd June 2020
quotequote all
anonymous said:
[redacted]
I'm a Yorkshireman wink

Comacchio

1,544 posts

210 months

Tuesday 2nd June 2020
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I'm sorely tempted to go for a PX Space Chicken once they're back in stock as a commuter. Not sure if the £2k or so could be spent better elsewhere though. 18 miles a day along a riverside pathway so nothing too extreme.

Comacchio

1,544 posts

210 months

Wednesday 3rd June 2020
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Comacchio said:
I'm sorely tempted to go for a PX Space Chicken once they're back in stock as a commuter. Not sure if the £2k or so could be spent better elsewhere though. 18 miles a day along a riverside pathway so nothing too extreme.
I'm now looking at the Ribble CGR SL with a custom paint job.. Decisions decisions.

yellowjack

18,405 posts

195 months

Wednesday 3rd June 2020
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Comacchio said:
I'm now looking at the Ribble CGR SL with a custom paint job.. Decisions decisions.
yikes

I just played with the bike builder on their site and it came out at £2,898 for a relatively modest build. Scary how much some subtle spec tweaks I don't really need can send the price skyward!