They take your money quick enough!
They take your money quick enough!
Author
Discussion

Kentish

Original Poster:

15,169 posts

263 months

Wednesday 25th May 2005
quotequote all
Good old B&Q.

http://www.pistonheads.com/gassing/topic.asp?t=170859&f=141&h=0&p=2

With regard to the refund for faulty goods, I'm still waiting for their cheque over a month later. I actually paid for the goods over 2 months ago!

All e-mails are ignored and I'm forced with taking them to court as from Monday.

Trading standards have been very interested so it looks likely that B&Q may not have a very good record!

Has anyone else had a fight on their hands in getting a refund from them.

Generally, they are fine if you take goods back to the store but unfortunately that was not their procedure for a shed.