Andertons - Safe Delivery?
Andertons - Safe Delivery?
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Discussion

anonymous-user

Original Poster:

83 months

Friday 10th May 2019
quotequote all
I’m about to purchase a Korg Kronos 88. I can get it locally but Andertons online have it at a £110 less and interest free credit.

Local dealer won’t price match so am thinking of buying from Andertons but am concerned about a courier taking proper care of almost £3k of keyboard.

Has anyone used them for delivery before and would you trust the courier? Am I being a little too concerned?

Cheers!

Glasgowrob

3,345 posts

150 months

Friday 10th May 2019
quotequote all
sellers problem really and something you shouldnt worry about,

i'm sure they ship lots of expensive kit out every week so will be well versed in whats needed.

Stan the Bat

10,020 posts

241 months

Friday 10th May 2019
quotequote all
Got an acoustic guitar from Andertons that was damaged on receipt. Double boxed but some sharp implement had gone right into the box.

Sent it back , no problem with getting a replacement.

Evangelion

8,579 posts

207 months

Saturday 11th May 2019
quotequote all
Ordered an AC30 from them a couple of years back. Arrived quickly and safely, would not hesitate to use them again (even though I find Chappers the most irritating tt on god's earth).

anonymous-user

Original Poster:

83 months

Saturday 11th May 2019
quotequote all
Cheers all!

Stan the Bat

10,020 posts

241 months

Saturday 11th May 2019
quotequote all
Evangelion said:
Ordered an AC30 from them a couple of years back. Arrived quickly and safely, would not hesitate to use them again (even though I find Chappers the most irritating tt on god's earth).
Oh no, he's worse than that.

anonymous-user

Original Poster:

83 months

Saturday 11th May 2019
quotequote all
Stan the Bat said:
Evangelion said:
Ordered an AC30 from them a couple of years back. Arrived quickly and safely, would not hesitate to use them again (even though I find Chappers the most irritating tt on god's earth).
Oh no, he's worse than that.
I’ve only ever been in there for a mixer and studio monitors. Is he on the guitar side?

Evangelion

8,579 posts

207 months

Saturday 11th May 2019
quotequote all
I've never met him, just seeing him on the videos is enough.

SD_1

7,278 posts

187 months

Saturday 11th May 2019
quotequote all
garyhun said:
I’ve only ever been in there for a mixer and studio monitors. Is he on the guitar side?
He is the one who got the ball rolling with their YouTube videos which really put them on the map. Dont think he works for them, seems a decent bloke, but hes very irritating.

As for Andertons themselves, I bought a guitar from them sight unseen which was shipped to the other end of the country, no issues at all. It was quite an expensive one too, and fairly fragile headstock (Gibson) so I was a bit wary, however there were no issues at all and I'd happily use them again.

Turn7

25,669 posts

250 months

Saturday 11th May 2019
quotequote all
My goto store for anything music related tbh....

As they are only hour and half from me Ive always driven down.

Funnily enough, I drove past them this morning.

Cant imagine them being difficult if anything happened on a mail order item.

Escapegoat

5,135 posts

164 months

Saturday 11th May 2019
quotequote all
Andertons is big enough that the 1 in 100 (200? etc) chance of something getting damaged in transit is something they factor into the bottom line. Which means they are less likely to be awkward if it's damaged in transit.

For the little guitar shop selling a rare guitar (say), it's a lot trickier.

But if it turns up like my Nord, frown make sure to write 'damaged' when you sign for it.



(Enjoy the Kronos - it's so deep, man!)

TonyRPH

13,536 posts

197 months

Saturday 11th May 2019
quotequote all
For the sake of saving £110 on a £3k item, I think I'd rather buy locally.

At least you'll get the after sales backup should you need it (and likely you won't need to be posting it off for repair etc.).

And as an added bonus, you'll be helping a local business to survive (because that's likely where you tried it in the first place?).


anonymous-user

Original Poster:

83 months

Saturday 11th May 2019
quotequote all
TonyRPH said:
For the sake of saving £110 on a £3k item, I think I'd rather buy locally.

At least you'll get the after sales backup should you need it (and likely you won't need to be posting it off for repair etc.).

And as an added bonus, you'll be helping a local business to survive (because that's likely where you tried it in the first place?).
As it turns out, Andertons only have one in stock and it’s a display model. They don’t know when they’ll get more stock until they contact Korg directly so it looks like I’m buying locally smile.

franki68

11,627 posts

250 months

Monday 13th May 2019
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Bought a headrush pedal board from them ,no problem .
Bought tons of stuff online over the years .
Only problem I’ve ever had was a 2x12 speaker cab from rushtone which was appallingly packed and arrived with the wheels punctured through cabinet .