Ebay refund issue
Author
Discussion

Trustmeimadoctor

Original Poster:

14,370 posts

186 months

Tuesday 19th June 2018
quotequote all
Bought some jeans from ebay they didn't fit so I started a refund the seller seems to be refusing the delivery at first now not collecting from depot they were first attempted delivery on the 1st. What can I do? Any ideas?

KrazyIvan

4,341 posts

206 months

Tuesday 19th June 2018
quotequote all
Was it the sellers mistake that they didn't fit you? ( ie advertises as a 36 but were a 28)

Parsnip

3,280 posts

219 months

Tuesday 19th June 2018
quotequote all
Private seller or eBay shop?

Trustmeimadoctor

Original Poster:

14,370 posts

186 months

Tuesday 19th June 2018
quotequote all
It's an eBay shop. My fault bought 2 different sizes as it said I could return them

Matt_N

9,044 posts

233 months

Tuesday 19th June 2018
quotequote all
First tactic with eBay is always try and resolve direct with the seller, if that doesn't work just raise a case in the resolution centre.

Blown2CV

31,662 posts

234 months

Thursday 21st June 2018
quotequote all
were refunds allowed on the listing?

soad

34,724 posts

207 months

Thursday 21st June 2018
quotequote all
Ask to exchange them? Both don't fit?

Mail order catalogues would work for you.


Trustmeimadoctor

Original Poster:

14,370 posts

186 months

Thursday 21st June 2018
quotequote all
Blown2CV said:
were refunds allowed on the listing?
Yes they were

One pair fitted I had two leg lengths to decide on I kept one pair and paid for return postage

Blown2CV

31,662 posts

234 months

Thursday 21st June 2018
quotequote all
Trustmeimadoctor said:
Blown2CV said:
were refunds allowed on the listing?
Yes they were

One pair fitted I had two leg lengths to decide on I kept one pair and paid for return postage
just raise a dispute then