Porsche warranty - what doesn't it cover?
Discussion
Considering a car that's very remote from me...it has 6mths official Porsche warranty left on it and as a private sale I believe can be transferred to me. So this gives a degree of comfort. However...I'm also used to "premium" brands' warranties not always covering things you would expect.
Is the same true of Porsche? What items don't they cover that you'd expect them to?
Brakes, tyres and other consumables/service items fine. Anything else? I believe a common issue is misting rear lights - do they replace these? Interior trim? PCM? Suspension components (failed dampers etc)? I've also seen cars advertisied with wishbones being replaced etc - would those be covered? Any bodywork anomalies that they refuse to cover (are you listening Aston Martin!).
Is there anything else beyond warranty stuff I should be asking about? Am wondering how worthwhile an inspection would be on a car covered by warranty too...
Is the same true of Porsche? What items don't they cover that you'd expect them to?
Brakes, tyres and other consumables/service items fine. Anything else? I believe a common issue is misting rear lights - do they replace these? Interior trim? PCM? Suspension components (failed dampers etc)? I've also seen cars advertisied with wishbones being replaced etc - would those be covered? Any bodywork anomalies that they refuse to cover (are you listening Aston Martin!).
Is there anything else beyond warranty stuff I should be asking about? Am wondering how worthwhile an inspection would be on a car covered by warranty too...
Porsche are quite vague about what's covered and what isn't covered under wear and tear. Typically suspension components aren't covered form my experience. I've had electric mirror memory loom, water pump and alternator all replaced under warranty on my 2005 Carrera S. The cost of this plus pick up and delivery and the Merc and bm loans cars ive had through Porsche Assist have more than exceeded the warranty cost. Can only be seen as a good thing as long as you aren't into modifying.
Murph7355 said:
Thanks.
Another thought occurred - radiators. I susoect these will be regarded as consumables...
Most people have it for the engine , thats it really, I guess PDK gearboxes will start to fail so again handy, most things which wear out are not covered, nor is trim, rads, bush’s etc.Another thought occurred - radiators. I susoect these will be regarded as consumables...
Body work has its own 10 year cover as long as you have it looked after by Porsche and get that health check and body work box ticked every service, People forget this when 3rd party servicing.
On a 2009 Targa 4S I had:
O2 sensor replaced in both right (failure) and left (precaution) exhausts.
Rear light cluster due to condensation. This wasn't a given - OPC had to send detailed photos for assessment, but an agreement was given in the end.
Electric roof blind failed to close - dismantled, something replaced, worked until I sold the car.
Valve-lift solenoid failure (right bank). This was misdiagnosed at first as a misfire, so ECU cleared and reset. Didn't fix! Went back in for the solenoid to be replaced which was a relatively big job. I took the opportunity to have PSE fitted at cost because warranty picked up the labour to fit as an exhaust system had to go back on one way or another.
I would say that over 5 years I broke-even. Another bonus, if you look at it this way, is that while the car is in you will get a Porsche to use (although I had every model in the range except a 911!). The (almost) £2k every 2 years counts towards your spend, so, for example, I was invited to PEC Silverstone (with a mate) to test the 991.1 GTSs when they were released.
O2 sensor replaced in both right (failure) and left (precaution) exhausts.
Rear light cluster due to condensation. This wasn't a given - OPC had to send detailed photos for assessment, but an agreement was given in the end.
Electric roof blind failed to close - dismantled, something replaced, worked until I sold the car.
Valve-lift solenoid failure (right bank). This was misdiagnosed at first as a misfire, so ECU cleared and reset. Didn't fix! Went back in for the solenoid to be replaced which was a relatively big job. I took the opportunity to have PSE fitted at cost because warranty picked up the labour to fit as an exhaust system had to go back on one way or another.
I would say that over 5 years I broke-even. Another bonus, if you look at it this way, is that while the car is in you will get a Porsche to use (although I had every model in the range except a 911!). The (almost) £2k every 2 years counts towards your spend, so, for example, I was invited to PEC Silverstone (with a mate) to test the 991.1 GTSs when they were released.
It does seem to cover pretty much what you would expect. There are no specific strange exclusions but clearly some items might be dismissed on a wear and tear basis. As said above suspension bushes or shocks at 80k then don’t be upset if they say it’s tear and tear, at 10k you shouldn’t have an issue.
A sticking heater fan isn't covered unless you have at least two pieces of evidence (video/sound) that the heater isn't working AND also the OPC can verify it not working. This from my experience last week, Leicester OPC. They've made a note but can't replace things just because of an intermittent fault which froze my b
ks off!
ks off!Gary C said:
Make sure you get a dms printout of any over revs. If there are any range 5 ones, the engine warranty is likely to be void.
Not quite true. It depends when the over revs occurred, how many there are and when the warranty was put in place. If there is the odd single spurious number in range 5 or 6 then Porsche will consider as an anomaly and warranty the car. They have mine for the last 6 years since I bought it. And have just put another 2 years warranty on it this month.........Read the article on Virgin911 web pages reference over revs........ very useful.......
andyglos said:
Gary C said:
Make sure you get a dms printout of any over revs. If there are any range 5 ones, the engine warranty is likely to be void.
Not quite true. It depends when the over revs occurred, how many there are and when the warranty was put in place. If there is the odd single spurious number in range 5 or 6 then Porsche will consider as an anomaly and warranty the car. They have mine for the last 6 years since I bought it. And have just put another 2 years warranty on it this month.........Read the article on Virgin911 web pages reference over revs........ very useful.......
But yes, just had a read and they seem to have had a change of mind. Certainly people in PCGB have had problems extending warranties with a recorded high range over rev, but they do seem to be more flexible now.
Still, I would want that printout.
Just glad mine doesn't have any of that nonsense, the 8-bit motronic isn't that clever

Edited by Gary C on Tuesday 8th May 05:32
Edited by Gary C on Tuesday 8th May 05:32
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