Mispriced car, deposit paid - no deal
Discussion
So here's the scoop.
I discovered the prefect car for my wife after some weeks of searching, ford focus estate petrol manual (right colour, mileage etc).
I called the dealership (quite a large UK chain) and confirmed the price was correct, confirmed it wasn't CAT D and then paid the £200 deposit informing them I'd be there that day. The price was really good, but not at a level that I thought it was incorrect. I got an email with deposit receipt and conformation of my appointment,job done, set the sat nav up.
Enroute I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
Of course I was upset not only as it was a wasted journey but I'd not captured the car id been hunting for.
Immediate Google searches lead me to understand that I do have grounds to secure the car at the agreed price but need to go through small claims courts etc (palaver). Just a quick opinion from the community as to recommendations for next actions, am I being unfair asking them to honour the agreed price paid for on the deposit or should I relent and agree simply for a deposit refund?
Thanks
I discovered the prefect car for my wife after some weeks of searching, ford focus estate petrol manual (right colour, mileage etc).
I called the dealership (quite a large UK chain) and confirmed the price was correct, confirmed it wasn't CAT D and then paid the £200 deposit informing them I'd be there that day. The price was really good, but not at a level that I thought it was incorrect. I got an email with deposit receipt and conformation of my appointment,job done, set the sat nav up.
Enroute I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
Of course I was upset not only as it was a wasted journey but I'd not captured the car id been hunting for.
Immediate Google searches lead me to understand that I do have grounds to secure the car at the agreed price but need to go through small claims courts etc (palaver). Just a quick opinion from the community as to recommendations for next actions, am I being unfair asking them to honour the agreed price paid for on the deposit or should I relent and agree simply for a deposit refund?
Thanks
Closest I came to that was when I bought a 3 year old Volvo from a main dealer, with £17,000 on the windscreen, had a test drive, and said I would have i.
When the salesman pulled out the paper work, he said something like "Oh dear", showed me the paperwork, it should have been £18,000 then said, "Well it says 17 on the car, I told you it was 17, so I will keep it at 17"
Nice one I thought.
When the salesman pulled out the paper work, he said something like "Oh dear", showed me the paperwork, it should have been £18,000 then said, "Well it says 17 on the car, I told you it was 17, so I will keep it at 17"
Nice one I thought.
I don't believe you have grounds to force the dealer to honour the price, iirc the dealer can remove the car from sale for a period of time (48 hours?) before putting it back on sale at the 'correct' price especially as I don't think you signed an order judging by your post , just paid a deposit and got a receipt for it?
You have no rights in this case. A quoted price is considered an "invitation to tender" i.e your welcome to make an offer based on the price they however are not compelled to accept it. I'm sure someone will be along that heard from a man in the pub that you are right. However it is what it is.
What an absolute load of rubbish.
You felt it was well priced but not so cheap that something was wrong.
It was £10k less than equivalent examples which you must have been checking out if you were looking for a new car.
Just accept a refund of your deposit and move on. Or, if it is the 'perfect car' for your wife, pay £17k for it.
You felt it was well priced but not so cheap that something was wrong.
It was £10k less than equivalent examples which you must have been checking out if you were looking for a new car.
Just accept a refund of your deposit and move on. Or, if it is the 'perfect car' for your wife, pay £17k for it.
Edited by TheLordJohn on Sunday 22 January 19:02
Evolved said:
it was ONLY £10k cheaper, not enough to make you think it was wrong? He's trying to blag it that someone f
ked up and he wants to hold them to it.Mistakes happen, get over it and keep looking. Or try and take them to court, I'm sure that will work out.
Egro said:
I discovered the prefect car for my wife after some weeks of searching, ford focus estate petrol manual (right colour, mileage etc).
I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
What age/mileage/spec of Focus are we talking about here?I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
TooMany2cvs said:
Egro said:
I discovered the prefect car for my wife after some weeks of searching, ford focus estate petrol manual (right colour, mileage etc).
I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
What age/mileage/spec of Focus are we talking about here?I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
andymc said:
TooMany2cvs said:
Egro said:
I discovered the prefect car for my wife after some weeks of searching, ford focus estate petrol manual (right colour, mileage etc).
I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
What age/mileage/spec of Focus are we talking about here?I called to confirm my arrival in 30 mins and told they'd make a mistake, it wasn't £6888, was supposed to be £16,888.
If that actually happened then I would say a binding contract has been formed, as stated above, the advert was an invitation to treat / tender, however you paying a depeoit (barring unusual term being agreed) constituted an offer which was accepted by the dealership taking your deposit from you.
They may argue that there was a common mistake in the contract (ie you both knew the price was wrong) to fully litigate will cost more than the car I suspect.
They may argue that there was a common mistake in the contract (ie you both knew the price was wrong) to fully litigate will cost more than the car I suspect.
Gassing Station | Car Buying | Top of Page | What's New | My Stuff