Snapped Sole Advice!
Author
Discussion

TwistingMyMelon

Original Poster:

6,507 posts

234 months

Thursday 12th March 2015
quotequote all
20 miles into a 70 mile club ride last week , one cleat felt a bit loose , took the shoe off to find I had snapped the sole!


Shoes were "Scott Road Pros" carbon sole and I got them reduced from £115 to £80. Ive had them about 8 months, but only used once a week through summer/spring and this was first outing since October

Bit pissed off, as they haven't had much use and I would expect at least 18 months - 2 years. Bar the dirt they are in really good nick and I really rated them for them to snap is a bit poor

Do you think I have got any comeback against Scott? Emailed their UK customer service and got no reply.

On my commuter I have cheap northwave MTB shoes that have lasted years and years of daily abuse, my spesh shoes have also lasted 3+ years . Both were a lot cheaper but less stiff

Alternatively can anyone recommend some good stiff (stiffer the better) shoes for £80 or under that are great with high arched feet. Thinking the best bet is some Bont Riots?

Magic919

14,486 posts

230 months

Thursday 12th March 2015
quotequote all
I'd contact the retailer rather than the manufacturer.

TwistingMyMelon

Original Poster:

6,507 posts

234 months

Thursday 12th March 2015
quotequote all
Yeah was thinking that, they are a shop just down the road, which I have no receipt for , but I do have the original box which has the retailers name on.

Tiddy1

83 posts

146 months

Thursday 12th March 2015
quotequote all
The most common reason for carbon road shoes failing is walking in them. I learnt the hard was with my s-works shoes. I put on cleat covers and walk the short distance from the bike shed to my desk at work and the carbon soles failed very quickly. I coulds not understand why until I looked closely at how I walked in them. The toe of the shoe just touches the ground, which obviously stresses the sole in a way they were never ment to. worth checking if there are signs of toe contact on youre shoes (if you walk in them) as any shop/ manufacture will just say that you have miss used them

TwistingMyMelon

Original Poster:

6,507 posts

234 months

Thursday 12th March 2015
quotequote all
Interesting, there is loads of toe contact, in fact the toe outer cover has worn down a bit

But , I never really walk in them, bar 5 metres from the house to the road that's it

However I think the toes were wearing down as I have to stand on tip toes when I stop at lights on the bike to balance as my legs wont touch the floor on the saddle

CooperS

4,580 posts

248 months

Friday 13th March 2015
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Seen this a few times on bikerader. Makes me question whether moving from sidi MTB carbon shoes to road isn't the right move as they would be my everything shoe (no longer ride my MTB). My shoes incidentally have lasted 4 years.

Justin S

3,658 posts

290 months

Friday 13th March 2015
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You can show proof of purchase with a bank or credit card statement and take them back to the place you got them.

ecsrobin

18,654 posts

194 months

Friday 13th March 2015
quotequote all
This isn't much help and slightly irrelevant but your post made me look at the soles of my MTB shoes that have had 2 years of abuse from off-road to walking to commuting and they look like new.

TwistingMyMelon

Original Poster:

6,507 posts

234 months

Monday 16th March 2015
quotequote all
Cheers guys, Scott told me to contact retailer, whom I went to and they have done a warranty claim and said a bank statement would be ok to confirm date. Will wait and see what they say, shame a really good shoe bar the snap!

Back using my old Specialized SPD Sl shoes, bit too big in comparison and I really notice the less stiffness on the 15% + climbs out the saddle, but I think the extra stone round my waist affects that more!