Good customer service - Tenn Outdoors

[Shuttle Cock]

Just for a change, some good customer service feedback, I ordered a pair of Tenn pro pad bib shorts in April, but unfortunately after a couple of months use, the padding has started to ruck up in the liner, which can be quite annoying when in the saddle, I was a bit disappointed as the shorts are really comfortable for the money (£30).

Anyway, I contacted Tenn via email, got a response back next day, saying "sorry you have had a problem with our product, we will dispatch a new pair, they will be with you in 2-3 days".

Arrived today, I was most pleased with the service, as I am cycling on tight budget.

Thanks for listening,
Graham