'kin Insurance

[cgibson]

Just had cause to cancel my insurance only to be told that there is no refund payable - despite the policy being in place less than two months and me covering less than 20% of the annual mileage limit in that time. Anyone had any similar problems or suggestions as what to do?

[rossc]

Any such clause in the (very) small print ???

[cgibson]

None - I've checked the policy documenation several times - nor did the broker highlight this point at the time of taking out the cover. - Suppose I should have paid by monthly DD!!

[rossc]

Can I ask why you cancelled ?

[cgibson]

Just sold the car to get at some cash! - Wife and company insure its old stable mates.

[rossc]

That can't be right, I'd get straight on to the Citizens Advice Bureau. You've paid up front for a service you can no longer make use of, I can appreciate that there may be a cancellation charge but nothing more than that surely. Dare we ask which insurance company ? NAME & SHAME !! I'd also say you have a case for claiming negligence against the broker, you may want to have a rant on the phone to that effect. Best of luck, Ross. Edited by rossc on Wednesday 9th May 13:42

[RobM]

should at least be able to freeze it!

[rossc]

There is the alternative route of transferring it to another vehicle & causing as much damage as possible in it make the @rseholes pay & get your moneies worth Maybe I'm just being bitter & twisted

[cgibson]

Funny - that thought had occured to me too! - Don't worry I shall name and shame if they fail to come up with something.

[THB]

I'd ring the ABI (Assoc of British Insurers) and see what they think

[Nightmare]

thats definitely unethical and, if there is no clause, illegal. You are not having the service, therefore you dont pay. It really is that simple

[Mikefield]

If you had term insurance then there is usually no refund as you took a one off payment for a one off period of time. This is similar to Mortgage indemnity insurance. Most car insurance is not term insurance though, but find out.

[cgibson]

How can you tell without asking the insurer? Would monthly payments have been offered with term insurance?