HALFORDS employee of the month..
Discussion
M@H: Hi, can you help me, I'm after an accelerator cable..
Gimp: What car is it for..?
M@H: Er well a TVR actually but I think the part came of an 89-90 Escort or Sierra, the Motorcraft Part Number is "XYZ" can you cross match it from there
Gimp : "Err"
(pause)
Gimp : "I'll just get Dave, he can help"
(pause - scared look, no sign of Dave - more pause)
Gimp : Escort did you say.
M@H: Yep 89-90 ish
Gimp: (tap on computer for a good 2 minutes)
"No I haven't got anything listed against the Escort.."
(pause -tap tap on keyboard.. confused look)
Gimp: "I'll try a Sierra"
(tap tap tap. confused look. another 2 minutes pass)
Gimp: "No I havent got it listed in Sierra's either, I've only got Clutch Cables and Throttle Cables, no Accelerator cables at all I'm afraid.. sorry"
Gimp: What car is it for..?
M@H: Er well a TVR actually but I think the part came of an 89-90 Escort or Sierra, the Motorcraft Part Number is "XYZ" can you cross match it from there
Gimp : "Err"
(pause)
Gimp : "I'll just get Dave, he can help"
(pause - scared look, no sign of Dave - more pause)
Gimp : Escort did you say.
M@H: Yep 89-90 ish
Gimp: (tap on computer for a good 2 minutes)
"No I haven't got anything listed against the Escort.."
(pause -tap tap on keyboard.. confused look)
Gimp: "I'll try a Sierra"
(tap tap tap. confused look. another 2 minutes pass)
Gimp: "No I havent got it listed in Sierra's either, I've only got Clutch Cables and Throttle Cables, no Accelerator cables at all I'm afraid.. sorry"
quote:
00:00:00M@H: Hi, can you help me, I'm after an accelerator cable..
00:00:04Gimp: What car is it for..?
00:00:06M@H: Er well a TVR actually but I think the part came of an 89-90 Escort or Sierra, the Motorcraft Part Number is "XYZ" can you cross match it from there
00:00:24Gimp : "Err"
(pause)
00:00:44Gimp : "I'll just get Dave, he can help"
00:00:51(pause - scared look,
00:01:03no sign of Dave - more pause)
00:01:16Gimp : Escort did you say.
00:01:19M@H: Yep 89-90 ish
00:01:24Gimp: (tap on computer for a good 2 minutes)
00:03:41"No I haven't got anything listed against the Escort.."
(pause -tap tap on keyboard..
00:04:12confused look)
00:04:25Gimp: "I'll try a Sierra"
(tap tap tap. confused look. another 2 minutes pass)
00:06:55Gimp: "No I havent got it listed in Sierra's either, I've only got Clutch Cables and Throttle Cables, no Accelerator cables at all I'm afraid.. sorry"
00:07:00
01:07:00
Same thing happened when I was after a clutch cable for a Vixen
I even had the broken item with me for them to match. As soon as you mentioned it was a Cortina part in a TVR, as he wanted a model number, it went pear shaped, much along the same lines as above.
The suggestion that he walk around the Cortina bits and match the item up was met with much disdain. Thank god, old boy still working there came around the corner (ear wigging the conversation) with a cable in hand, try that sir. Bingo a match. Young un still going on about its not on the computer etc.
I even had the broken item with me for them to match. As soon as you mentioned it was a Cortina part in a TVR, as he wanted a model number, it went pear shaped, much along the same lines as above.
The suggestion that he walk around the Cortina bits and match the item up was met with much disdain. Thank god, old boy still working there came around the corner (ear wigging the conversation) with a cable in hand, try that sir. Bingo a match. Young un still going on about its not on the computer etc.
Against my better judgement I went to Halfords to try to match a radiator cap. I took the offending item to see if it could be matched and rang the bell on the parts desk for assistance. The ten year old lad came out and saw me holding the item and said ' you wont need that put it away' and then proceeded to confidently log in to his computer terminal after entering his details he looked up and said ' right, what vehicle is it off' I replied (trying not to smile) a TVR S1.....silence.... followed by a crestfallen look, then he asked me to get it out again so he could have a look.
He couldn't help me but I had to feel sorry for him.
He couldn't help me but I had to feel sorry for him.
quote:Unfortunately, old boys like this are a fast-disappearing breed. Its agreat pity, because one of them is worth 10 spotty geeks with a computer terminal.
Thank god, old boy still working there came around the corner (ear wigging the conversation) with a cable in hand, try that sir. Bingo a match. Young un still going on about its not on the computer etc.
quote:
Unfortunately, old boys like this are a fast-disappearing breed. Its agreat pity, because one of them is worth 10 spotty geeks with a computer terminal.
I experienced that these old ones work like a computer:
{input="Hello. I need a water temp sensor with M12x1 thread."}
{if query, start session, then default output="What car?"}
{input explicit information="Land Rover V8, otherwise try Range Rover, Morgan, TVR, Rover SD1"}
{multiple input=delay 20sec.}
{Land Rover V8=not equal to Astra, Golf, Escort}
{Range Rover=not equal to Astra, Golf, Escort}
{Morgan=not equal to Astra, Golf, Escort}
{TVR=not equal to Astra, Golf, Escort}
{Rover SD1=not equal to Astra, Golf, Escort}
{if Astra, Golf, Escort=false, then out "We dont have them, we've never had them and we won't have them in future"}{session closed}
{return to default position}
I'm no developer, but I guess source code reads like that
Halfords are well known for only employing the finest and most intelligent (Definitely not)
I read this story in the national papers and as I recall it goes along these lines.
One night while on duty the security guard got bored so thought he would try out a few of the mountain bikes, after hours of fun he noticed that he had left tread marks all over the floor. He tried the off the self detergents, wax polishes to no avail so resorted to pouring engine oil on the floor in the vain attempt to lift the tread marks, he decided to ignite the oil to see if that would work and then when that failed decided that his only option was to try and torch the whole building in an attempt to cover his tracks (Pardon the pun). Suffice to say he got caught and appeared in court last week. Definitely employee of the month for using his initiative !!
I read this story in the national papers and as I recall it goes along these lines.
One night while on duty the security guard got bored so thought he would try out a few of the mountain bikes, after hours of fun he noticed that he had left tread marks all over the floor. He tried the off the self detergents, wax polishes to no avail so resorted to pouring engine oil on the floor in the vain attempt to lift the tread marks, he decided to ignite the oil to see if that would work and then when that failed decided that his only option was to try and torch the whole building in an attempt to cover his tracks (Pardon the pun). Suffice to say he got caught and appeared in court last week. Definitely employee of the month for using his initiative !!
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