Returning a 3DS
Author
Discussion

C2james

Original Poster:

4,685 posts

194 months

Wednesday 22nd June 2011
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Hey

I bought a 3DS earlier today but after playing with it i have a bad headache, I tried it at the correct distance from my eyes and played it for less than 30 minutes but still gave me a bad headache, I bought it from GAME so I was wondering if they would be give me my money back if I return it, sadly I have opened the box but everything in the box and the 3DS is in perfect condition.

Any help would be nice.

Thanks

thetapeworm

13,785 posts

268 months

Stu R

21,636 posts

244 months

Wednesday 22nd June 2011
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Thus highlighting the shambolic disparity between distance selling regs and high street retailing.

C2james

Original Poster:

4,685 posts

194 months

Wednesday 22nd June 2011
quotequote all
Thanks, well it looks like a may have a small battle in GAME tomorrow, I'll report back later for any of you who care hehe

C2james

Original Poster:

4,685 posts

194 months

Meoricin

2,880 posts

198 months

Thursday 23rd June 2011
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Stu R said:
Thus highlighting the shambolic disparity between distance selling regs and high street retailing.
Hardly. The DSR are there to make sure people don't get ripped off in a situation where they have no opportunity to verify the items they're purchasing. Forcing retailers to offer people the same protection in a situation where they have the opportunity to discuss the purchase with shop assistants, or try it out, would be wholly disproportionate and unfair on retailers.

That said, good luck C2 - though I must ask why you didn't try one before purchasing?

Stu R

21,636 posts

244 months

Thursday 23rd June 2011
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Meoricin said:
Stu R said:
Thus highlighting the shambolic disparity between distance selling regs and high street retailing.
Hardly. The DSR are there to make sure people don't get ripped off in a situation where they have no opportunity to verify the items they're purchasing. Forcing retailers to offer people the same protection in a situation where they have the opportunity to discuss the purchase with shop assistants, or try it out, would be wholly disproportionate and unfair on retailers.

That said, good luck C2 - though I must ask why you didn't try one before purchasing?
I know exactly what they're there for thanks. The fact remains that [assuming this story weren't the steaming crock of BS I suspect it to be] there remains a stupid level disparity in consumer protection policies on the high street and online which in this case would save anyone buying the exact same product online any trouble in returning it.
I agree with the principles of DSRs, but the execution is pathetic, and it's an utter pain in the arse because of it. It's a safety net for anyone who wants to return just about anything for just about any reason, regardless of the law's original intention. On the other hand the lack of protection afforded to high street shoppers is equally as laughable, I'm not for a second suggesting they should be afforded the same DSR levels of protection, but when company returns policies are so wildly inconsistent, it's a joke they haven't been unified, and the single most stupid thing in high street retailing since some bible thumpers enacted sunday trading hours.
And yes, I distance sell, as well as working with a significant number of high street retailers on a B2B basis.

attym3

7,259 posts

197 months

Thursday 23rd June 2011
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I had a go on one of these in my local gstation. Played street fighter for ages no problems so I was thinking about buying one. Then the shopkeeper showed me the thing with the "magic cards"

instant headache frown

Mark