Discussion
Recently I've found my Canon 17 - 85mm IS lens is playing up. Annoying when I was at Le Mans the other week, but also annoying as I'm off to Australia in under a months time.
It's causing the camera to display the 'error 99' fault when used. A bit of play with it shows that the lens works fine ~50mm - 85mm, but 17 - 50mm throws up this error.
My other two lenses work dandy, just this lens. Any ideas chaps? I'm guessing it's a send off for repair job as long as I get it back in time.
Any other lenses worth a look at if it's not worth repairing? Canon fit as mentioned. My next lens is a 70-300 IS, so this lens seemed to cover the gap.
Oh, also I was going to drop it into Jessops to get a quote. Is this wise? I don't really have loads of time on my side, but any recommendations would be good. Thanks.
It's causing the camera to display the 'error 99' fault when used. A bit of play with it shows that the lens works fine ~50mm - 85mm, but 17 - 50mm throws up this error.
My other two lenses work dandy, just this lens. Any ideas chaps? I'm guessing it's a send off for repair job as long as I get it back in time.
Any other lenses worth a look at if it's not worth repairing? Canon fit as mentioned. My next lens is a 70-300 IS, so this lens seemed to cover the gap.
Oh, also I was going to drop it into Jessops to get a quote. Is this wise? I don't really have loads of time on my side, but any recommendations would be good. Thanks.
It may not be the lens, it could just be the contacts, or something else entirely! Err99 is a bit of a catch all 'don't know what it is, but there's an error' type message.
Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
Lens repair is usually quite expensive, especially with Canon & Nikon. I've had two written off for what appeared to be cheap repairs. It's the focus/alignment that costs after taking it apart.
Where are you transiting through to get to Australia. If it's somewhere that has cheaper kit like HK or Singapore I would replace it from there or order from HK for delivery here before you go.
I had a lens die on me in NZ, annoyingly after I'd been in HK! It way too much to replace at the prices in NZ so I struggled on with a constricted zoom range till I got back home. Very anoying!
Where are you transiting through to get to Australia. If it's somewhere that has cheaper kit like HK or Singapore I would replace it from there or order from HK for delivery here before you go.
I had a lens die on me in NZ, annoyingly after I'd been in HK! It way too much to replace at the prices in NZ so I struggled on with a constricted zoom range till I got back home. Very anoying!
ndg said:
It may not be the lens, it could just be the contacts, or something else entirely! Err99 is a bit of a catch all 'don't know what it is, but there's an error' type message.
Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
I've googled it previously and seen that it doesn't pin point anything. Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
As mentioned, my other two lenses are fine, just this one, and only for half it's focal length.
I've cleaned the contacts many a time lately hoping to crack it's issues, but no hope.
ndg said:
It may not be the lens, it could just be the contacts, or something else entirely! Err99 is a bit of a catch all 'don't know what it is, but there's an error' type message.
Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
I've googled it previously and seen that it doesn't pin point anything. Try cleaning up the contacts with a bit of isopropyl alchohol first (lens and camera).
Do you use any other lenses, if you have another it would be worth seeing if the same error occurs with that too.
Google err99 and you'll find a whole world of info to plough through!
N.
As mentioned, my other two lenses are fine, just this one, and only for half it's focal length.
I've cleaned the contacts many a time lately hoping to crack it's issues, but no hope.
Give them a ring: http://1staidrepairs.co.uk/SLRLenses.aspx, Jessops will probably send it there anyway.
Try fixationuk.com for a quote. They're geared towards pros rather than consumers so their turnaround is pretty swift. Don't bother with Jessops for repairs; as another poster said, they will probably just send it to one of the very same authorised Canon repair agents and add a markup for the facility. The lens may just need a service. I was quoted £120 or so for a service plus cost of any parts required for a Canon 70-300mm IS.
There was a horror story on AVforums where a chap had a Canon 550D that developed a fault whilst in warranty and rather than send it directly to an authorised Canon repair agent, he let Jessops handle it and was horribly let down. Took weeks before he got his camera returned, only to find they'd introduced a new fault during the repair.
There was a horror story on AVforums where a chap had a Canon 550D that developed a fault whilst in warranty and rather than send it directly to an authorised Canon repair agent, he let Jessops handle it and was horribly let down. Took weeks before he got his camera returned, only to find they'd introduced a new fault during the repair.
phone Canon and get a quote. Depending on issue and lens they either have fixed-price or bespoke quote. Just had my 100-400L repaired. Fixed price £130 and of course it's fully serviced, cleaned and I believe recalibrated (certainly seems sharper). It's approx 7 day turnaround and they'll post back or if you're relatively close by like me, you can drop off and collect.
cirks said:
phone Canon and get a quote. Depending on issue and lens they either have fixed-price or bespoke quote. Just had my 100-400L repaired. Fixed price £130 and of course it's fully serviced, cleaned and I believe recalibrated (certainly seems sharper). It's approx 7 day turnaround and they'll post back or if you're relatively close by like me, you can drop off and collect.
This.Or if it's convenient go though one of the official repair centres BUT ask them if they do the work or send it back to Canon. If they send it back, go direct since, in this instance, turnaround time is important to you so the fewer steps in the process the better.
I had something similar with a well used 70-300 DO lens - no error but erratic focus at the longer end. After a service the results for the focus were worse, initially, due to something else failing after the work had been carried out (presumably) but before I got it back. It was turned around again within a week at no extra charge and is certainly better than it has ever been since I obtained it following the most recent re-calibration.
My 17-85 IS went to one of the offical repair centres - http://www.camera-repair.co.uk/contact/ due to me suffering focusing woes (and assorted dust within the lens)
It's perfect now, and was all done under a fixed price. One good thing was the technicians called me a couple of times to clarify the problems I was getting, rather than just test it and return it.
It's perfect now, and was all done under a fixed price. One good thing was the technicians called me a couple of times to clarify the problems I was getting, rather than just test it and return it.
Gingerbread Man said:
Many thanks for the recomendations people.
I forgot to ring around today, but I will tomorrow. Let's hope it'll be cheaper than expensive.
In regards to the YouTube link, bugger that!!
Overkill.I forgot to ring around today, but I will tomorrow. Let's hope it'll be cheaper than expensive.
In regards to the YouTube link, bugger that!!
It's quit obvious that the first piece he removed and then failed to put back is the culprit - so that's all you need to do.
Does it take more than 4 minutes if you check for dust and general cleanliness when putting it all back together?
Holy thread revival!
Anyway, went down a rabbit hole of thinking I can clean some fungus off my Sony lens myself, just need to remove the front element,
Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
Anyway, went down a rabbit hole of thinking I can clean some fungus off my Sony lens myself, just need to remove the front element,
Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
Arkose said:
Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
How about this for £3.99? https://www.amazon.co.uk/Suffering-Arthritis-Stren...There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
Arkose said:
Holy thread revival!
Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
Can get a set "Japan Hobby Tool Vacuum Pad Camera Parts Opener for Camera Lens Repair Made in Japan" from Amazon, but check the other sellers, as it doesn't default to the cheapest seller. Amazon and Jack the Hat Photographic have it for £18.18 at the moment, but their prices change.Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
https://www.amazon.co.uk/gp/product/B0013HFYKK/
vtecsilver said:
Arkose said:
Holy thread revival!
Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
Can get a set "Japan Hobby Tool Vacuum Pad Camera Parts Opener for Camera Lens Repair Made in Japan" from Amazon, but check the other sellers, as it doesn't default to the cheapest seller. Amazon and Jack the Hat Photographic have it for £18.18 at the moment, but their prices change.Anyone know where I can get hold of a "LENS FRICTION WRENCH" sort of like a rubber cup that goes over the front element ring and grips it, you twist and bobs your auntie...
There seems to be loads available but not from mainstream UK websites, mostly from AliExpress and stuff... and I don't want to pay £40+ for something ill use only once probably...
https://www.amazon.co.uk/gp/product/B0013HFYKK/
Arkose said:
Yes, thats the thing I'm after, BUT the lens size I need is 72mm, those ones only go up to 62mm ... hmm ...
The one I linked to says it goes up to 3" - that's 75mm.It doesn't have to say 'Lens friction wrench' on it, you just need something the right size that grips without damaging.
Simpo Two said:
The one I linked to says it goes up to 3" - that's 75mm.
It doesn't have to say 'Lens friction wrench' on it, you just need something the right size that grips without damaging.
thats not the thing I'm after (it works differently)... click on VTEC's link, its those things I need... It doesn't have to say 'Lens friction wrench' on it, you just need something the right size that grips without damaging.
Has anyone attempted dismantling a lens themselves before? I dropped my Canon 70-200L lens in a river quite some time ago and recently dug it out. I put it on my camera and it still works but the glass certainly needs a clean. I looked at a you tube video and it looked simple enough if I purchase a couple of tools but I don't want to attempt it if there is something more than a simple disassemble/reassemble
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