AMG Approved Warranty - Using non MB garage for servicing?

AMG Approved Warranty - Using non MB garage for servicing?

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carbonblack

Original Poster:

301 posts

162 months

Saturday 3rd December 2022
quotequote all
Hey MB chaps,

I’m wondering - if you have an approved used AMG with the dealer/MB two year warranty, what servicing you’re allowed to do at a non MB dealer / specialist without causing aggro in case of a claim?

Example: getting brakes fitted elsewhere with Brembo parts, rather than MB logo pads and discs. Would this be grounds to reject a warranty claim for a turbo or engine issue for example?

In theory it shouldn’t be I’d hope but does anyone have experience of using non MB dealers/garages whilst running and even claiming from an MB warranty?

I don’t want to invalidate it by using my preferred garage for fitting brakes….


TIA







Terzo123

4,394 posts

213 months

Saturday 3rd December 2022
quotequote all
I think it depends on the age of the car.

If its still covered by manufacturers warranty .i.e, under 3 years old, then you can get it serviced outwith Merc and aslong as you use genuine merc parts they have to honour the warranty.

Over 3 years old, its now a third party warranty, although very good, if you dont use a merc dealer then they won't payout.

But on saying that, if you fit non official merc brakes and the turbo blows, i think they would have a hard time rejecting that claim.

Edited by Terzo123 on Saturday 3rd December 10:27

carbonblack

Original Poster:

301 posts

162 months

Saturday 3rd December 2022
quotequote all
The car has a two year AMG approved used warranty. Not sure who the underwriters are in this case, though I think or hope it’ll be better than an RAC ‘warranty’

The car was purchased from a main dealer and is six years old.

I’ll have to read the paperwork….