A35 first service [A service]
Discussion
You might want to look at a service plan.
I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
slk 32 said:
You might want to look at a service plan.
I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
You will be giving the OP a fright with those prices....but its ok because they are not for an A35. I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
Current Service care plan for 2 services on an A35 which is less than 12 months old at the moment is £720.
There was a recent but now ended 20% discount offer running and I got 2 services for my CLA for £576.
https://servicecare.mercedes-benz.co.uk/?pid=passe...
slk 32 said:
You might want to look at a service plan.
I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
Do you not realise what happened there? Mercedes is quoting nonsense “rack rates” for servicing in order to make ServiceCare look good value.I initially discounted the idea believing you had to pay monthly and would rather not have another direct debit leaving my account.
I then found you can pay it all up front so ended up with a £1600 B service which was discounted down to £1200 and then also included my next A service.
To get anywhere near £1600, even at Mercedes prices, every service item, inc ATF and spark plugs (expensive on the bigger petrol engines) would have to coincide and that's most unlikely, if not impossible.
Mine is cracking on now and is on variable servicing but I nearly didn't buy after speaking to the service desk. In reality it's required remarkably little servicing. Sure, I used to take it in and I'd be regaled with great lists of work to which I'd eagerly nod, then they'd ask how I'd be paying and I'd say "ServicePlus" and the service advisor would visibly slump!
Edited by Sheepshanks on Saturday 21st November 12:08
Skd884 said:
adilkhalifa said:
If you're interested in a service plan drop me an email and I can set that up for you
Can you offer a discount?The main thing I was wondering about was....why would somebody trust a complete stranger on an internet forum to set up a service plan for them when they can do it easily, quickly and safely online themselves.
I will be interested to see if you receive a reply to your question.
Ron240 said:
his is one of the things that I originally wondered, but I thought it extremely unlikely what with it being an official Mercedes offer.
The main thing I was wondering about was....why would somebody trust a complete stranger on an internet forum to set up a service plan for them when they can do it easily, quickly and safely online themselves.
I will be interested to see if you receive a reply to your question.
To be fair, I hate buying stuff online when it says, as ServiceCare does, "Do you have a promo code?" It makes me think that obviously there are codes, I just need to find one somewhere!The main thing I was wondering about was....why would somebody trust a complete stranger on an internet forum to set up a service plan for them when they can do it easily, quickly and safely online themselves.
I will be interested to see if you receive a reply to your question.
Sheepshanks said:
To be fair, I hate buying stuff online when it says, as ServiceCare does, "Do you have a promo code?" It makes me think that obviously there are codes, I just need to find one somewhere!
I would still much more trust an online purchase from a reputable source rather than deal with a stranger on an internet forum who will presumably be doing the same thing online anyway.There was a recent official promo code (SC20) which gave a 20% discount on all ServiceCare plans.
I know because I used it.
Sheepshanks said:
One should obviously exercise the usual caution, but he's been a member for a long time, although not very active. I'd guess he works at an MB dealership so likely he could be called there.
Yes I done my research and came up with the same conclusion as yourself.I still don't see any point in going through a middle man when you can do the very same thing quicker and easier yourself.
Hi guys, to answer some questions I am based at a Mercedes dealership. (Leicester to be specific). Honestly speaking the reason why I offered the plan is because I get a commission on each plan sold.
Any other merc related questions please don’t hesitate to ask and I’ll do my best to help where I can.
Any other merc related questions please don’t hesitate to ask and I’ll do my best to help where I can.
Sheepshanks said:
Edited by Sheepshanks on Saturday 21st November 12:08
I was also paid per service plan sold, each advisor had a target per month. I honestly thought when you look at the costs of servicing, the plans worked out cheaper anyway. I'd say 80% of my customers had a service plan. We saw 300 plus cars a week (although obviously not all those had a service)
OP- the first service is an oil and filter change in any MB. One year, or a maximum of 15,500 miles. Some AMG products need the rear diff oil change at the first service, not sure about your car. You need to check that, as it is usually at no cost.
Edited by W201_190e on Sunday 22 November 01:11
W201_190e said:
As a recently ex MB service advisor, I'm not sure why he/she would be disheartened, it makes zero difference to them. Infact, I always knew who had a service plan anyway as it would have been determined in the pre checks. Invoiced hours go towards the monthly invoiced hours target regardless of retail or service plan. Infact, I was happy to have a service plan customer as it meant I didn't have to work out the costs, just file it for the warranty team to process and give the customer a health check report and invoice for any additional work if required.
It was a common comment from other MB forum members who had ServicePlus.I don't think they offer it now (on cars anyway, it was really a commercial thing). It was an amazing contract - single page of A4 that said they'd do any service and maintenance the car required. But servicing was ESS driven and with variable servicing that caused some issues - apparently if it wasn't on the ESS then the dealer didn't get paid. So the car might have been booked in for the tons of work the dealer said, then they'd realise it was ServicePlus and have to dial it back to what the ESS called for.
I think the "slump" comment is connected to the last part of your paragraph - there's no opportunity to upsell additional work. Certainly there were reports of dealers doing the "it needs pads and discs all round" call, people agreeing, then some panic ensuing when they collected the car and handed over the ServicePlus card.
To be fair, I had it the other way around - they said the discs were rusty on the rear faces and should be replaced but they were quite new so they didn't think ServicePlus would authorise it. I bet that conversation would have had a different tone if I'd been a cash (or ServiceCare) customer.
In fact the discs were the originals - but were little worn as I only used the car for long motoway trips. It was too late in the day to do them so they came and collected the car next day and changed them.
Sheepshanks said:
W201_190e said:
As a recently ex MB service advisor, I'm not sure why he/she would be disheartened, it makes zero difference to them. Infact, I always knew who had a service plan anyway as it would have been determined in the pre checks. Invoiced hours go towards the monthly invoiced hours target regardless of retail or service plan. Infact, I was happy to have a service plan customer as it meant I didn't have to work out the costs, just file it for the warranty team to process and give the customer a health check report and invoice for any additional work if required.
It was a common comment from other MB forum members who had ServicePlus.I don't think they offer it now (on cars anyway, it was really a commercial thing). It was an amazing contract - single page of A4 that said they'd do any service and maintenance the car required. But servicing was ESS driven and with variable servicing that caused some issues - apparently if it wasn't on the ESS then the dealer didn't get paid. So the car might have been booked in for the tons of work the dealer said, then they'd realise it was ServicePlus and have to dial it back to what the ESS called for.
I think the "slump" comment is connected to the last part of your paragraph - there's no opportunity to upsell additional work. Certainly there were reports of dealers doing the "it needs pads and discs all round" call, people agreeing, then some panic ensuing when they collected the car and handed over the ServicePlus card.
To be fair, I had it the other way around - they said the discs were rusty on the rear faces and should be replaced but they were quite new so they didn't think ServicePlus would authorise it. I bet that conversation would have had a different tone if I'd been a cash (or ServiceCare) customer.
In fact the discs were the originals - but were little worn as I only used the car for long motoway trips. It was too late in the day to do them so they came and collected the car next day and changed them.
Regardless it's always better to be 100% upfront with the service advisor when the car is dropped off.
Edited by W201_190e on Sunday 22 November 13:03
Hi mate,
I'd say it's worth it, just having a quick look at the approximate costs for the first 3 services on an A35.
First service - £304.69
Second service - £495.00
Third year - £885.00 (needs auto fluid change,spark plugs,air filter,)
Just within 3 services you'd be saving money on the plan.
Let me know if you have any other questions
I'd say it's worth it, just having a quick look at the approximate costs for the first 3 services on an A35.
First service - £304.69
Second service - £495.00
Third year - £885.00 (needs auto fluid change,spark plugs,air filter,)
Just within 3 services you'd be saving money on the plan.
Let me know if you have any other questions
ThePrisoner said:
Just had a quote for a 4 year service plan on a new Mercedes A35.
£1440
Is it worth it.?
It is most definitely worth it if you plan to keep the car long enough to have all 4 services carried out by a Mercedes dealer.£1440
Is it worth it.?
You can cancel and any unused portion of the plan will be refunded minus an unreasonable £48 administration fee.
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