Mercedes Service History
Discussion
Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?
All Mercedes since 2009/10 did not always come with a service book.
If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.
https://tools.mercedes-benz.co.uk/current/passenge...
This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:
https://www.pscautocentre.co.uk/pages/mercedes-dig...
If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.
https://tools.mercedes-benz.co.uk/current/passenge...
This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:
https://www.pscautocentre.co.uk/pages/mercedes-dig...
MHWM5 said:
Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?
Ive done this with 2 of these . Don't think it makes any difference. A ream of receipts showing for example coolant , brake fluid and ATF changes ( may need independent for ATF) at correct intervals, with parts fitted, would impress me . At say 15 years old miles and condition more important. Would be different if SLK55 with very very low miles from new.sixor8 said:
All Mercedes since 2009/10 did not always come with a service book.
If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.
https://tools.mercedes-benz.co.uk/current/passenge...
This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:
https://www.pscautocentre.co.uk/pages/mercedes-dig...
Except if you have a G-Class in which case you will not find any electronic service book records.If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.
https://tools.mercedes-benz.co.uk/current/passenge...
This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:
https://www.pscautocentre.co.uk/pages/mercedes-dig...
spanner10 said:
MHWM5 said:
Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?
Ive done this with 2 of these . Don't think it makes any difference. A ream of receipts showing for example coolant , brake fluid and ATF changes ( may need independent for ATF) at correct intervals, with parts fitted, would impress me . At say 15 years old miles and condition more important. Would be different if SLK55 with very very low miles from new.I'm not being a cheapskate, and I can perfectly well afford this, however I am NOT paying that for a bloody service, a point which I made very firmly (but politely) to the person on the phone.
So for the first time ever I'm using a local Merc specialist, who have all the gear, can update the digital service record etc for more than £300 less.
Five hundred and seventy six quid!!!! God knows what that would be down South.
Dog Star said:
My E class is exactly two years old, 16000 miles, it's done 2500 miles since the last service(!). I rang Mercedes in Leeds and for a B1 service they want..... £576
I'm not being a cheapskate, and I can perfectly well afford this, however I am NOT paying that for a bloody service, a point which I made very firmly (but politely) to the person on the phone.
So for the first time ever I'm using a local Merc specialist, who have all the gear, can update the digital service record etc for more than £300 less.
Five hundred and seventy six quid!!!! God knows what that would be down South.
Are they doing the brake fluid? Unless the interval has changed recently, MBs schedule will call for that at 2yrs old. I don't get mine done that often now, but I wouldn't want to miss it out while the car was in warranty. The dealer price should have included that, but it may not if you called much before the car hit 2yrs.I'm not being a cheapskate, and I can perfectly well afford this, however I am NOT paying that for a bloody service, a point which I made very firmly (but politely) to the person on the phone.
So for the first time ever I'm using a local Merc specialist, who have all the gear, can update the digital service record etc for more than £300 less.
Five hundred and seventy six quid!!!! God knows what that would be down South.
Mine (2005 model) is on the old variable servicing regime so runs to a full 2yrs between services.
ETA: Just checked my local dealer, Inchcape's Cheshire Oaks, on MyService using a random 68 reg E220d - £424 and that included £100 for the brake fluid.
I also looked at MB Leeds - £507 there, inc £115 for brake fluid. Did you ask for a courtesy car? They seem to add the full £50 that MB 'allow'. Cheshire Oaks shows it as £30 but I was never charged.
Edited by Sheepshanks on Monday 21st December 22:29
My new e class I was just looking at servicing on needs a b1 next it's only done 16k in 44 months servicing costs are a joke ok you do get brake down cover in that too so it does reduce it a bit. Oh and from what I've found usually they don't include the optional bits like brake fluid that's yet more cost. It's to make the £42+ a month service pack costs seem like a deal
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