Mercedes Service History

Mercedes Service History

Author
Discussion

djt100

Original Poster:

1,738 posts

190 months

Tuesday 17th November 2020
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Hi Looking to buy a Mercedes but want to check the service history before purchase, is there any way to do this. I have the Reg and can get the Vin if needed?

WF36

601 posts

163 months

Tuesday 17th November 2020
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Ring up a Merc dealer with your details etc and they will confirm, worked for me.

Dave3166

1,785 posts

131 months

Tuesday 17th November 2020
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Ask the current owner to show you the service history, if they won’t, walk away.

adilkhalifa

40 posts

147 months

Wednesday 18th November 2020
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Hi mate,

send me the reg and I'll send across the service history smile

MHWM5

34 posts

127 months

Friday 27th November 2020
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Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?

djt100

Original Poster:

1,738 posts

190 months

Friday 27th November 2020
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Keep all receipts and you will be fine

swisstoni

17,803 posts

284 months

Saturday 28th November 2020
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Around the time I bought my SL55 (about 4 years now) I got a ‘no can do’ from a couple of dealers claiming data protection or some such.


sixor8

6,496 posts

273 months

Saturday 28th November 2020
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All Mercedes since 2009/10 did not always come with a service book.

If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.

https://tools.mercedes-benz.co.uk/current/passenge...

This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:

https://www.pscautocentre.co.uk/pages/mercedes-dig...

spanner10

219 posts

52 months

Wednesday 2nd December 2020
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MHWM5 said:
Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?
Ive done this with 2 of these . Don't think it makes any difference. A ream of receipts showing for example coolant , brake fluid and ATF changes ( may need independent for ATF) at correct intervals, with parts fitted, would impress me . At say 15 years old miles and condition more important. Would be different if SLK55 with very very low miles from new.

V10 SPM

574 posts

256 months

Friday 11th December 2020
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sixor8 said:
All Mercedes since 2009/10 did not always come with a service book.

If it has been serviced at a dealer or a specialist with access to the database, information is stored at "mercedes me" as a digital service report. You can join and get a printed out report.

https://tools.mercedes-benz.co.uk/current/passenge...

This specialist reckons since 2010 for digital, but mine is all online and it's a 2009 car. Before that they did both a paper and a digital one for a few years. I expect if a new owner had insisted on a paper one too, they'd have provided one:

https://www.pscautocentre.co.uk/pages/mercedes-dig...
Except if you have a G-Class in which case you will not find any electronic service book records.

Dog Star

16,345 posts

173 months

Monday 21st December 2020
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spanner10 said:
MHWM5 said:
Not quite the same question but related. My wife has a 2010 SLK 250 approx 35K miles. Up until now it has been serviced annually by either a Mercedes main dealer or specialist. I can't see that there is any particularly specialist knowledge needed to service the car so am tempted to go to my local garage that carry out all my MoTs and work to 'ordinary' cars. My question is this. If I use the local non specialist for general annual servicing will I be harming the old future value rather than the FSH by main dealer or specialist bit that accompanies a lot of adverts. I have no plans to sell the car for a year or two. What do think?
Ive done this with 2 of these . Don't think it makes any difference. A ream of receipts showing for example coolant , brake fluid and ATF changes ( may need independent for ATF) at correct intervals, with parts fitted, would impress me . At say 15 years old miles and condition more important. Would be different if SLK55 with very very low miles from new.
My E class is exactly two years old, 16000 miles, it's done 2500 miles since the last service(!). I rang Mercedes in Leeds and for a B1 service they want..... £576 yikes

I'm not being a cheapskate, and I can perfectly well afford this, however I am NOT paying that for a bloody service, a point which I made very firmly (but politely) to the person on the phone.

So for the first time ever I'm using a local Merc specialist, who have all the gear, can update the digital service record etc for more than £300 less.

Five hundred and seventy six quid!!!! God knows what that would be down South.

Sheepshanks

34,232 posts

124 months

Monday 21st December 2020
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Dog Star said:
My E class is exactly two years old, 16000 miles, it's done 2500 miles since the last service(!). I rang Mercedes in Leeds and for a B1 service they want..... £576 yikes

I'm not being a cheapskate, and I can perfectly well afford this, however I am NOT paying that for a bloody service, a point which I made very firmly (but politely) to the person on the phone.

So for the first time ever I'm using a local Merc specialist, who have all the gear, can update the digital service record etc for more than £300 less.

Five hundred and seventy six quid!!!! God knows what that would be down South.
Are they doing the brake fluid? Unless the interval has changed recently, MBs schedule will call for that at 2yrs old. I don't get mine done that often now, but I wouldn't want to miss it out while the car was in warranty. The dealer price should have included that, but it may not if you called much before the car hit 2yrs.

Mine (2005 model) is on the old variable servicing regime so runs to a full 2yrs between services.


ETA: Just checked my local dealer, Inchcape's Cheshire Oaks, on MyService using a random 68 reg E220d - £424 and that included £100 for the brake fluid.

I also looked at MB Leeds - £507 there, inc £115 for brake fluid. Did you ask for a courtesy car? They seem to add the full £50 that MB 'allow'. Cheshire Oaks shows it as £30 but I was never charged.

Edited by Sheepshanks on Monday 21st December 22:29

Tony1963

5,153 posts

167 months

Monday 21st December 2020
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Brake fluid change is what? £75? Doesn’t explain that £575 service charge. Silly.

Trustmeimadoctor

13,150 posts

160 months

Tuesday 22nd December 2020
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My new e class I was just looking at servicing on needs a b1 next it's only done 16k in 44 months servicing costs are a joke ok you do get brake down cover in that too so it does reduce it a bit. Oh and from what I've found usually they don't include the optional bits like brake fluid that's yet more cost. It's to make the £42+ a month service pack costs seem like a deal

Sheepshanks

34,232 posts

124 months

Tuesday 22nd December 2020
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Trustmeimadoctor said:
It's to make the £42+ a month service pack costs seem like a deal
Exactly.