2017 E63s Warranty Renewal - Yay or Nay?
Discussion
My warranty ends at the end of this march on my 2017 E63s. All in its been very reliable but sods law that the last few weeks its had various niggles sorted under warranty so im in two minds about renewing. The quotes from Mercedes are:
1 year - £1,699.00
2 years - £3,350.00
Monthly (valid to 80k miles or 10 years) £163.00 p/month.
What are peoples thoughts on renewing? - I didnt renew the warranty on my previouus W204 C63. Generally find build quality ''ok'' in the W213, but its the various electrical toys that concern me and i'm not too clued up on the 4.0TT reliability, i havent heard many horror stories to be honest.. the old 6.2 was pretty much bullet proof.
cheers
Irfan
1 year - £1,699.00
2 years - £3,350.00
Monthly (valid to 80k miles or 10 years) £163.00 p/month.
What are peoples thoughts on renewing? - I didnt renew the warranty on my previouus W204 C63. Generally find build quality ''ok'' in the W213, but its the various electrical toys that concern me and i'm not too clued up on the 4.0TT reliability, i havent heard many horror stories to be honest.. the old 6.2 was pretty much bullet proof.
cheers
Irfan
I'm in an older gen 204, but just about 7 years old now with only a single sensor and a roof line rattle to take care of in the last 3. If it's tip-top (once the bits you mentioned are fixed) then it seems like A LOT of money. £1600 goes a long way and like you, I've not heard a peep on engine issues since the < 2012 headbolt stuff on the 6.2, let alone on the 4.0 TT that seems to be in everything at the moment.
My personal choice has been, pop some money to one side and then spend it on a holiday when it doesn't break
ps. your car looks awesome.
My personal choice has been, pop some money to one side and then spend it on a holiday when it doesn't break
ps. your car looks awesome.
irfan1712 said:
My warranty ends at the end of this march on my 2017 E63s. All in its been very reliable but sods law that the last few weeks its had various niggles sorted under warranty so im in two minds about renewing. The quotes from Mercedes are:
1 year - £1,699.00
2 years - £3,350.00
Monthly (valid to 80k miles or 10 years) £163.00 p/month.
What are peoples thoughts on renewing? - I didnt renew the warranty on my previouus W204 C63. Generally find build quality ''ok'' in the W213, but its the various electrical toys that concern me and i'm not too clued up on the 4.0TT reliability, i havent heard many horror stories to be honest.. the old 6.2 was pretty much bullet proof.
cheers
Irfan
lots of electrics in those cars if i was you i would, if you try to renew it after the period it can be double the price.1 year - £1,699.00
2 years - £3,350.00
Monthly (valid to 80k miles or 10 years) £163.00 p/month.
What are peoples thoughts on renewing? - I didnt renew the warranty on my previouus W204 C63. Generally find build quality ''ok'' in the W213, but its the various electrical toys that concern me and i'm not too clued up on the 4.0TT reliability, i havent heard many horror stories to be honest.. the old 6.2 was pretty much bullet proof.
cheers
Irfan
we have a b class that has extended warranty that has had over a £1000 work done under warranty. Also when or if you decide to sell your car the warranty carries a premium over selling a car with no warranty.
I'm paying the monthly £163 to keep the MB warranty going.
If you let the warranty lapse, as mentioned earlier, it'll go to almost double the price and you will not have the option to pay monthly either!
I am not a risk taker and peace of mind is very high on my list of priorities when running an expensive car.
With the warranty in place, I can just get on with driving and enjoying the car.
If you let the warranty lapse, as mentioned earlier, it'll go to almost double the price and you will not have the option to pay monthly either!
I am not a risk taker and peace of mind is very high on my list of priorities when running an expensive car.
With the warranty in place, I can just get on with driving and enjoying the car.
The thing is, it all stops at 80k miles regardless. It's poor of Mercedes to have such little faith in their product or dealers that they will only warrant to a max of 80k miles imho, but then we know the product is generally very good, so it's just another opportunity for MB to rape their customers.
I have to say, the product is great, but my experience of after sales from dealers is the worst of any car I've ever owned, depreciation is horrendous, servicing costs are ludicrous and service is very poor. I'm actually in two minds to pull mine out the network entirely before the third service due later this month before getting fleeced for £400 for a basic oil and filter change!
As much as I'd like to change the wife's 200k+ miles Landcruiser for a GLS, our local Toyota dealer knocks spots off Mercedes in every aspect. Heck, maybe we'll go with a Hyundai with a 5 year warranty or Kia with a 7 year/100K mile warranty!
I think Mercedes are taking the piss, their warranty and servicing costs are ludicrous compared to others in the industry and you're lucky if you can get the same person twice or get anyone to call back after leaving countless messages, it very much puts me off ever getting another one again!
I have to say, the product is great, but my experience of after sales from dealers is the worst of any car I've ever owned, depreciation is horrendous, servicing costs are ludicrous and service is very poor. I'm actually in two minds to pull mine out the network entirely before the third service due later this month before getting fleeced for £400 for a basic oil and filter change!
As much as I'd like to change the wife's 200k+ miles Landcruiser for a GLS, our local Toyota dealer knocks spots off Mercedes in every aspect. Heck, maybe we'll go with a Hyundai with a 5 year warranty or Kia with a 7 year/100K mile warranty!
I think Mercedes are taking the piss, their warranty and servicing costs are ludicrous compared to others in the industry and you're lucky if you can get the same person twice or get anyone to call back after leaving countless messages, it very much puts me off ever getting another one again!
If you have used the same main dealer during the cars life and carried out all of the servicing requirements, MB shall offer fantastic goodwill gestures.
Our GLS63 is out of warranty now and i didn't extend the warranty and have had no issues, however our V250 developed a £1k fault 3 months after the warranty expired recently and without much fuss our dealer secured a 85% goodwill contribution.
On a footnote, if the warranty expires and you do not replace, you should get an email from mercedes offering you a seriously discounted rate if you contact them...on the V250 it dropped from around £600 to less than £400...on the advice of our service manager he said with goodwill i should be quids in at the end of the year putting the money to the side rather than extending.
Our GLS63 is out of warranty now and i didn't extend the warranty and have had no issues, however our V250 developed a £1k fault 3 months after the warranty expired recently and without much fuss our dealer secured a 85% goodwill contribution.
On a footnote, if the warranty expires and you do not replace, you should get an email from mercedes offering you a seriously discounted rate if you contact them...on the V250 it dropped from around £600 to less than £400...on the advice of our service manager he said with goodwill i should be quids in at the end of the year putting the money to the side rather than extending.
Your dealer sounds spot on.
I haven't used my local dealer for servicing because they are not an AMG service dealer so instead have been travelling 200 mile round trip to an AMG one. Maybe it's time to give them the opportunity to look after out now it goes out of warranty. If you service at Merc you also get emergency breakdown cover I believe.
I haven't used my local dealer for servicing because they are not an AMG service dealer so instead have been travelling 200 mile round trip to an AMG one. Maybe it's time to give them the opportunity to look after out now it goes out of warranty. If you service at Merc you also get emergency breakdown cover I believe.
great input, thanks all.
i use Mercedes Cardiff - my understanding that they are the only AMG centre for South Wales. I've used them long term with this and the previous C63.. with many ups and downs along the way being brutally honest.
Given the issues im having with the car now (nothing catastrophic, but thankful i have warranty still), i am leaning towards biting the bullet and extending by a year. i think i'll then run the car for another 6 months after this out of warranty and probably decide to move on - it may even happen within the extended warranty period although honestly nothing appeals to me that the E63s cant rival at the moment.. not an M5c and defo not the new RS6.
will keep the thread updated when and if i take the plunge.
i use Mercedes Cardiff - my understanding that they are the only AMG centre for South Wales. I've used them long term with this and the previous C63.. with many ups and downs along the way being brutally honest.
Given the issues im having with the car now (nothing catastrophic, but thankful i have warranty still), i am leaning towards biting the bullet and extending by a year. i think i'll then run the car for another 6 months after this out of warranty and probably decide to move on - it may even happen within the extended warranty period although honestly nothing appeals to me that the E63s cant rival at the moment.. not an M5c and defo not the new RS6.
will keep the thread updated when and if i take the plunge.
Edited by irfan1712 on Monday 9th March 11:59
If you have tools and a sprinkling of know how then put the money into your holiday fund instead of the dealers holiday fund,
If you don't have tools or knowledge or the motivation to acquire either of them then paying someone else to worry on your behalf can be an effective strategy.
Depends if you can find a free hour here or there, and if you enjoy the rewarding sense of acheivement that comes from knowing you did it yourself.
If you don't have tools or knowledge or the motivation to acquire either of them then paying someone else to worry on your behalf can be an effective strategy.
Depends if you can find a free hour here or there, and if you enjoy the rewarding sense of acheivement that comes from knowing you did it yourself.
Given my recent experiences, i'd say no. Stick the money in a slush fund.
Rather depends on your relationship with your local MB dealer of course. 15 years of being a brand advocate, the local dealer has changed ownership and i'm thinking of potentially moving on our 4 MB cars
2017 car - unlikely to create any major issues IMO unless you're a heavy user and racking up big miles with a lot of enthusiastic use
Rather depends on your relationship with your local MB dealer of course. 15 years of being a brand advocate, the local dealer has changed ownership and i'm thinking of potentially moving on our 4 MB cars
2017 car - unlikely to create any major issues IMO unless you're a heavy user and racking up big miles with a lot of enthusiastic use
Edited by Candellara on Tuesday 10th March 18:58
Edited by Candellara on Tuesday 10th March 18:59
NITO said:
I think Mercedes are taking the piss, their warranty and servicing costs are ludicrous compared to others in the industry and you're lucky if you can get the same person twice or get anyone to call back after leaving countless messages, it very much puts me off ever getting another one again!
I've renewed my extended warranty through Porsche on a year old Cayenne Turbo. I was quoted 1 yr at £970 and 2 years £1690. The retail price is £130k on the car. The numbers just make sense to me.I booked the car in for a 3 year service and they discovered an oil leak. That's an engine out job covered under its original warranty.
To give you an idea Bentley charge £4.8k on their SUV and £8k for their 2 yr.
Mercedes seems quite expensive compared to Porsche.
Any warranty is in addition to your statutory rights; the Consumer Rights Act is your friend:
https://www.legislation.gov.uk/ukpga/2015/15/conte...
https://www.legislation.gov.uk/ukpga/2015/15/conte...
I'm on my 6th year out of warranty with my W204 C63. In all the time that I've owned the car (7.5Yrs) it's suffered a Cam position sensor failure and nothing else. The repair bill was £600. I've saved 10x that by not having the MB warranty. I was told by a friend at my local dealership not to bother with the warranty and to get a service plan instead, it goes a long way towards getting goodwill from MB in the event of an issue. (It's true, you do get a year's Mondial assistance with every MB service too). His reasoning being the cars are fairly bombproof and they don't see many problems compared to other models. How true that is remains to be seen of course, the dealership won't give anything away unless supported by MBUK but at least I've got a pot of money saved should the worst happen. Personally, I say Nay.
Cimaguy said:
Roger you're spot on the legal point. I'm interested how this would work. Say in year 4 there is a oil leak do I say to Porsche that should be covered under the consumer rights act? In principle that's what this means.
No guarantees of course, and each scenario on its individual merits (like there is even with a ‘warranty’). But if the evidence is that the vehicle has been used and serviced in line with the manufacturers recommendations, then there could be a legitimate claim.I’ve used this a number of times successfully over the years, including with Porsche.
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