sky broadband - any horror stories? Or good stories?
Discussion
Moving house.
Have sky+.
Have Virgin broadband/phone.
Don't really use land line much, just for calls to faminly in Australia.
Virgin is now £26.50 for broadband/telephone.
I could get sky talk/broadband for £10/month for the mid package - plus the £11.25 BT line rental
Any horror stories with sky broadband?
Have sky+.
Have Virgin broadband/phone.
Don't really use land line much, just for calls to faminly in Australia.
Virgin is now £26.50 for broadband/telephone.
I could get sky talk/broadband for £10/month for the mid package - plus the £11.25 BT line rental
Any horror stories with sky broadband?
They try to make you use their supplied routers, some of which do not support VPN. If this is an issue then they can be a major pain in the arse. They do not like giving you the logon details so you can set up your own router to use with their service despite no other ISP doing this.
We have to pay extra monthly to BT to have "our own internet hub as the local one was full".
In addition to paying the full amount for the installation Sky reduced our monthly cost to try and compensate us for the first 12 months.
I really can't complain at all. Much fewer problems than with Virgin.
In addition to paying the full amount for the installation Sky reduced our monthly cost to try and compensate us for the first 12 months.
I really can't complain at all. Much fewer problems than with Virgin.
I had them since last year.
Got the full TV package bar Sports & Movies, got the Broadband max, & Phone line & Weekend calls for £42 per month.
Only two things with them,
1, when you transfer to them they want to transfer the phone line and then the Broadband, will take a while.
2, the router loses connection occasionally on the laptop. Haven't noticed the problem on the XBOX when gaming.
Got nothing else to say as they have been pretty faultless despite me using the connection quite heavily, so never had to have an opinion on them
Had tiscali beforehand who said I could only get 800k, Sky connected and always get 1.6m.
Moved last weekend so waiting for it all to move over.
Got the full TV package bar Sports & Movies, got the Broadband max, & Phone line & Weekend calls for £42 per month.
Only two things with them,
1, when you transfer to them they want to transfer the phone line and then the Broadband, will take a while.
2, the router loses connection occasionally on the laptop. Haven't noticed the problem on the XBOX when gaming.
Got nothing else to say as they have been pretty faultless despite me using the connection quite heavily, so never had to have an opinion on them
Had tiscali beforehand who said I could only get 800k, Sky connected and always get 1.6m.
Moved last weekend so waiting for it all to move over.
[I'm not entirely unbiased, but will try to be even]
If you have Sky+, and don't want to take the TV service from Virgin, and are happy with an ADSL service, then Sky broadband is perfectly suitable. They did have some problems early on, but these are now sorted. I think you can still even get some kind of free broadband from them (lower tier, possibly with a cap?).
Cable broadband uses a different technology called DOCSIS, which has different problems to the ADSL service; Virgin are rolling out DOCSIS 3 which supports much higher data rates, and are testing 200Mb broadband in Folkestone, whilst 50Mb is available pretty much everywhere that is cabled. Personally [not company line!] I don't have a need or even a desire to get 50Mb broadband, but then I am a pretty light downloader. If I didn't have Virgin TV, my downloading may go up as iPlayer doesn't come through the broadband on Virgin, it is available narrowcast from the TV box.
As for phoning overseas, have you considered using Skype?
If you have Sky+, and don't want to take the TV service from Virgin, and are happy with an ADSL service, then Sky broadband is perfectly suitable. They did have some problems early on, but these are now sorted. I think you can still even get some kind of free broadband from them (lower tier, possibly with a cap?).
Cable broadband uses a different technology called DOCSIS, which has different problems to the ADSL service; Virgin are rolling out DOCSIS 3 which supports much higher data rates, and are testing 200Mb broadband in Folkestone, whilst 50Mb is available pretty much everywhere that is cabled. Personally [not company line!] I don't have a need or even a desire to get 50Mb broadband, but then I am a pretty light downloader. If I didn't have Virgin TV, my downloading may go up as iPlayer doesn't come through the broadband on Virgin, it is available narrowcast from the TV box.
As for phoning overseas, have you considered using Skype?
Edited by aclivity on Wednesday 20th May 17:43
Switched to them from Be when we moved house in order to take advantage of the cheaper phone/TV/broadband package.
The supplied Sagem router drops the connection frequently with my wife's HP laptop but is OK with my IBM laptop (never had a problem before)
Apart from that it's OK, the speed dropped from 8mbps to 2mbps when we moved but we are about1/2 mile further from the exchange.
The supplied Sagem router drops the connection frequently with my wife's HP laptop but is OK with my IBM laptop (never had a problem before)
Apart from that it's OK, the speed dropped from 8mbps to 2mbps when we moved but we are about1/2 mile further from the exchange.
Matt172 said:
fine here, apart from the problem that I can't use any of my old orange email addresses to send mail from outlook
Can you change the SMTP sending address to the Sky one and leave the reply address as Orange. This should work as some ISP's don't allow you to send email from their servers if you are not on their network to try and stop spam.I have Sky BB and the Netgear router is great. The service overall is very good and have no complaints.
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