Cancelling Tiscali services...
Discussion
Bit of a nightmare!
I'm moving and wrote to them 3 weeks ago askign them to conifirm my cancellation. I hadn't heard anything tso tried ringing 2 numebrs todayfor cancellations - one at 10p per min and the other at a shocking 50p per minute. I gave up on the latter after 5 mins of queing and the 10p per min one after 38 mins.
Has anyone cancelled with Tiscali and got a normal number or any suggestions please :-)
I'm moving and wrote to them 3 weeks ago askign them to conifirm my cancellation. I hadn't heard anything tso tried ringing 2 numebrs todayfor cancellations - one at 10p per min and the other at a shocking 50p per minute. I gave up on the latter after 5 mins of queing and the 10p per min one after 38 mins.
Has anyone cancelled with Tiscali and got a normal number or any suggestions please :-)
Rach* said:
They are a nightmare! I ended up sending a letter recorded delivery and cancelling my DD. They didn't chase me for the £14.99 they wanted.
Good luck!
Hey - thanks! I'm tempted to cnacel my Direct Debit, but then I can see a fiasco developing where they try to chase me up for more money and hit my credit record... this could be my last resort though ;-)Good luck!
Sarah_W said:
Bit of a nightmare!
I'm moving and wrote to them 3 weeks ago askign them to conifirm my cancellation. I hadn't heard anything tso tried ringing 2 numebrs todayfor cancellations - one at 10p per min and the other at a shocking 50p per minute. I gave up on the latter after 5 mins of queing and the 10p per min one after 38 mins.
Has anyone cancelled with Tiscali and got a normal number or any suggestions please :-)
On Friday last week, Opal Telecom (Carphone Warehouse) acquired ALL assets of Tiscali Internet. The customer services team were always crap, but I think they have also put people at risk/redundancy's.I'm moving and wrote to them 3 weeks ago askign them to conifirm my cancellation. I hadn't heard anything tso tried ringing 2 numebrs todayfor cancellations - one at 10p per min and the other at a shocking 50p per minute. I gave up on the latter after 5 mins of queing and the 10p per min one after 38 mins.
Has anyone cancelled with Tiscali and got a normal number or any suggestions please :-)
You may be better calling the CPW main office number on http://www.opal.co.uk/home/cust_service.php
LukeBird said:
I had no problem doing it earlier this month.
Found a number on the website and was done and dusted within 5-10 mins.
I can have a search through web history and my phone for the number/where I found it if you like?
Hi,Found a number on the website and was done and dusted within 5-10 mins.
I can have a search through web history and my phone for the number/where I found it if you like?
Thaks - I finally got rhough on this number and whilst tehy have received my letter they don't count this as notice, but I've given notice today and they're going to cancel it.
Thanks!
0845 0774488
Sarah_W said:
LukeBird said:
I had no problem doing it earlier this month.
Found a number on the website and was done and dusted within 5-10 mins.
I can have a search through web history and my phone for the number/where I found it if you like?
Hi,Found a number on the website and was done and dusted within 5-10 mins.
I can have a search through web history and my phone for the number/where I found it if you like?
Thaks - I finally got rhough on this number and whilst tehy have received my letter they don't count this as notice, but I've given notice today and they're going to cancel it.
Thanks!
0845 0774488
You could've tried
020 33028403 or 0800 9121649
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