E mail questions
Discussion
How does this happen then?
Have an e-mail account with, lets call them, Provider B. In fact I have two addresses, one I use for personal and one for more business like things (sometimes you don't want flopsybunny@cuddlycheeks on your CV
).
It's worked fairly happily in different guises (B tookover C who had taken over D et cetera), since 1998.
Recently people have trouble getting some e-mails through. Of course I don't know I haven't had mail, unless I am expecting it.
Sometimes I test it out - if I send myself a mail from my PH profile it seems to work. Send stuff from one address with B to the other and that's all OK too...
I signed up for a free email service at Rock.com. Now when I test it I can send from B to R, but the ones I send from R to B never appear...
Oh, and 
I haven't fiddled about "under the bedclothes" of the "Outlook" settings in the meantime or anything obvious that I can relate it to...
Just looking for any ideas from some of you people with more brain than me....
...well that's most of you then...
Have an e-mail account with, lets call them, Provider B. In fact I have two addresses, one I use for personal and one for more business like things (sometimes you don't want flopsybunny@cuddlycheeks on your CV
). It's worked fairly happily in different guises (B tookover C who had taken over D et cetera), since 1998.
Recently people have trouble getting some e-mails through. Of course I don't know I haven't had mail, unless I am expecting it.
Sometimes I test it out - if I send myself a mail from my PH profile it seems to work. Send stuff from one address with B to the other and that's all OK too...
I signed up for a free email service at Rock.com. Now when I test it I can send from B to R, but the ones I send from R to B never appear...
Oh, and I haven't fiddled about "under the bedclothes" of the "Outlook" settings in the meantime or anything obvious that I can relate it to... Just looking for any ideas from some of you people with more brain than me....
...well that's most of you then...
of Computer Chumps.....right hold on my brains hurting..so you are saying that both your web client and outlook client are showing the same emails yes? if that is the case then yes i would agree that outlook is probably set fine..does your email ISP not have a support site? it may be that something is wrong their end..if you have a known way of testing ie recreating the email that isnt getting into your account but is somewhere else perhaps a hotmail account if you have one, then let them know that the email isnt coming into your inbox..it may be a policy issue they have (certain domain blocked, attachment? wording?) blah blah..
Some ISP's wont let you send mail when you are connected via a different provider. I cant send emails using outlook from my freeserve account when i have connected via BT. if i dial up to freeserve and send then it works fine.
It's an attemt to prevent people sending spam mail from a hijacked machine i think.
HTH
Gareth
It's an attemt to prevent people sending spam mail from a hijacked machine i think.
HTH
Gareth
You might find your ISP is spamfiltering the mail from another host.
I know AOL drop any mail from any MX server without a valid PTR now (Reverse DNS record)
If your using a cheap / shoddy mail provider for one of them, this might be the case.
Without names and examples its hard to say
I know AOL drop any mail from any MX server without a valid PTR now (Reverse DNS record)
If your using a cheap / shoddy mail provider for one of them, this might be the case.
Without names and examples its hard to say
Ah thanks for your responses chaps!
The provider doesn't exactly have a particularly responsive "support" service i.e. I don't think they actually know the meaning of the word! (I haven't named them, have I
)
I think Jamie's probably got it - but the weird thing is I have plenty of spam getting through, PH messages are getting through fine, even Adrian Blyth e-mails me OK, but one of the people e-mailing me is in the BBC. Some messages get through, some are bounced and I've now found out that somewhere along the line "spamcop" is involved!
Perhaps the ISP thinks that someone in the BBC is highly likely to be a spammer
So I am off to do some more detective work - can someone enlighten me about "Spamcop"?
The provider doesn't exactly have a particularly responsive "support" service i.e. I don't think they actually know the meaning of the word! (I haven't named them, have I
) I think Jamie's probably got it - but the weird thing is I have plenty of spam getting through, PH messages are getting through fine, even Adrian Blyth e-mails me OK, but one of the people e-mailing me is in the BBC. Some messages get through, some are bounced and I've now found out that somewhere along the line "spamcop" is involved!
Perhaps the ISP thinks that someone in the BBC is highly likely to be a spammer
So I am off to do some more detective work - can someone enlighten me about "Spamcop"?
You might find its less someone thinks the BBC is spamming, and more the BBCs mail servers are using some ORB / RBL / Spammers List to black hole any mail too / from anywhere listed as being 'a spammer network'
Spamcop is one of these lists, ppl report email thats spam (in their opinion) spamcop contacts the host, tells them to deal with it, if they get a legitimate responce, all done. If they get no responce and more complaints, they add the host to the 'avoid' list.
Trouble is, it tends to happen too much to legit hosts also.. I seem to recall one of the technical mailing lists I was on got reported by some idiot, and blocked to alot of ppl!!
Spamcop is one of these lists, ppl report email thats spam (in their opinion) spamcop contacts the host, tells them to deal with it, if they get a legitimate responce, all done. If they get no responce and more complaints, they add the host to the 'avoid' list.
Trouble is, it tends to happen too much to legit hosts also.. I seem to recall one of the technical mailing lists I was on got reported by some idiot, and blocked to alot of ppl!!
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