Virgin Media to Cease Providing Email Service
Discussion
A heads up for those with VM email addresses including NTLWorld, Blueyonder etc. From this month you will receive notification the service will cease. You can however retain your email address by operating through the link they will send to Junara but that comes at a cost. It's a 99p admin charge and free for the first 12 months, thereafter you'll pay £65 - £79 (or more) per year depending on storage.
I've not been told yet as a NTLWorld user and only found out when Outlook failed to send emails linked to that account and Google AI flagged it up. I had to go through hoops to get a new 'secure' passkey to use for ingoing/outgoing server access.
Yes I was advised 20yrs ago when I lost freeserve to use an email address not tied to an ISP but didn't think VM would pull the plug given I'm a paying customer. I have now found out providing an email service is not part of the VM customer contract. They haven't provided emails since 2022. Funny how when you want to cancel the service you get the veiled threat you'll lose your email
I am safe with iCloud given I can never see me not being an iPhone customer I wonder?
More info HERE
I've not been told yet as a NTLWorld user and only found out when Outlook failed to send emails linked to that account and Google AI flagged it up. I had to go through hoops to get a new 'secure' passkey to use for ingoing/outgoing server access.
Yes I was advised 20yrs ago when I lost freeserve to use an email address not tied to an ISP but didn't think VM would pull the plug given I'm a paying customer. I have now found out providing an email service is not part of the VM customer contract. They haven't provided emails since 2022. Funny how when you want to cancel the service you get the veiled threat you'll lose your email
I am safe with iCloud given I can never see me not being an iPhone customer I wonder?
More info HERE
chip* said:
Thank for the update.
Have used my ntlworld email for all official use, so I will need to find a replacement!
Same for me, albeit I've spent most of the day swapping logins and contact emails to my iCloud account. It's frustrating that Octopus Energy for example won't allow you to change your email login/contact via either the App or web account, you have to email them or call customer service, yet my bank which is clearly a higher level of security are happy with me doing it!Have used my ntlworld email for all official use, so I will need to find a replacement!
When I get notice I'll wait until near the end of the 45 day period and sign up to Junara for a year for 99p to catch anything I miss and then let it lapse. Unless there's a review of pricing for VM customers I'm not paying £65+ just for an email service to a provider that may end up the same way in the future.
Pay for a year and focus on moving the important stuff - the stuff that will properly wreck your life if you miss it.
Setup MFA on the account from day one.
You'll be in a much much better place IMO.
iCloud or Gmail are fine - I use Gmail - I think if I was starting over now I'd be more tempted to consider iCloud too.
Setup MFA on the account from day one.
You'll be in a much much better place IMO.
iCloud or Gmail are fine - I use Gmail - I think if I was starting over now I'd be more tempted to consider iCloud too.
Those mentioning proton....
I moved a few of my emails from Gmail to proton, but their app is mildly annoying with ads to upgrade (especially when there's a sale on, which is almost as often as DFS).
I set up a tuta account but not moved anything over yet, but worth exploring before delving too deep.
I moved a few of my emails from Gmail to proton, but their app is mildly annoying with ads to upgrade (especially when there's a sale on, which is almost as often as DFS).
I set up a tuta account but not moved anything over yet, but worth exploring before delving too deep.
Geffg said:
Just reading about it and says about downloading data, what does that mean or just a case of saving / transferring all emails?
Suppose will have a year or so to slowly move everything across to a free one.
How long do customers have? Suppose will have a year or so to slowly move everything across to a free one.
Customers will have at least 45 days from receiving their first communication to decide what action to take. We will contact customers in phases, starting in September, with clear instructions and details of the support available.
We are also providing an additional 120-day window to support customers who may miss initial communications or need additional help throughout the migration process.
During this period, email accounts can be recovered if necessary, helping ensure important emails, documents or photos are not permanently lost or deleted.
If no action is taken after the 165-day window, the email account will be permanently deleted.
Already started compiling a list of what needs updating with my other email address and made some changes already, my god though some companies make it super easy some others not; one of them I need to upload a selfie holding photo id FFS!
Anyhow, I see it also as a bit of cull as I do get a lot of crap that I could unsubscribe, however I don't!
Anyhow, I see it also as a bit of cull as I do get a lot of crap that I could unsubscribe, however I don't!
Countdown said:
Ahh fruck!!
I've had that email for 30+ years.
What happens if it gets closed down? Does the sender get any kind of bounceback to let them know?
Me too ... I actually had a feeling this may happen ( god knows why ) and started moving to gmail a few months ago still a massive pita thoughI've had that email for 30+ years.
What happens if it gets closed down? Does the sender get any kind of bounceback to let them know?
Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff