Switching from BT fibre
Discussion
How does switching work if I already have fibre from BT? Does a new provider simply send me a new router to plug in? I don’t need a visit to install anything do I?
BT is obviously ridiculously expensive now it’s renewal time. There’s essentially no offer at all. £54/month for 500. Switching could mean £34 with Now or £42 with Zen (no yearly increase). Fairly healthy savings really.
BT is obviously ridiculously expensive now it’s renewal time. There’s essentially no offer at all. £54/month for 500. Switching could mean £34 with Now or £42 with Zen (no yearly increase). Fairly healthy savings really.
Yes, assuming your new internet provider uses the Openreach network then it’d be a new router sent out and remotely activated. Occasionally it may prompt an engineer visit but at most that’d be to reactive the ONT (the white digital master socket on the walk) but mostly, it’s all done remotely. If your new internet provider uses another network provider, then it’d be a full new fibre install with new cable and equipment.
Edited by Davie on Wednesday 11th December 21:28
MikeM6 said:
Surprised BT is so expensive. I recently renewed and pay £41 for 900. I could have had it cheaper elsewhere, but I have had BT for many years and it always seemed to work really well for me, whereas I know others have had issues with their ISP.
The website gives me a £1 saving to renew my contract. There’s not much incentive there. I may call them but it’s not fun to have to go through that every time I renew. BT FTTP 1G here, and am paying £67 a month. I did negotiate a deal with them as they screwed something up, can't remember what it was, but they upped the price after agreeing a discount as their T&C allow a rise once per year, so i fell for it, only had the lower price for a couple of months into a 1 year contract. Once the contracts up i'll leave.
Never had an issue with the service though, so there is that (wfh also).
Never had an issue with the service though, so there is that (wfh also).
FlossyThePig said:
I thought that BT were offloading their ISP side to EE.
Plusnet has been my ISP for quite sometime now and switching to full fibre was a simple process as the supplied router worked for both systems.
Some experience with PlusNet. Internet was down for 15 minutes while they changed over from copper to fibre line, the existing router worked perfectly and no need to change any passwords etc. Plusnet has been my ISP for quite sometime now and switching to full fibre was a simple process as the supplied router worked for both systems.
bmwmike said:
BT FTTP 1G here, and am paying £67 a month. I did negotiate a deal with them as they screwed something up, can't remember what it was, but they upped the price after agreeing a discount as their T&C allow a rise once per year, so i fell for it, only had the lower price for a couple of months into a 1 year contract. Once the contracts up i'll leave.
Never had an issue with the service though, so there is that (wfh also).
I had the same experience, locked in for 2 years or whatever for 900mb because it was £1 extra than for the 500 I had. Seemed a no brainer at the time until they put their daft price increases on every year and ended up paying £57 a month for it. It’s up in January, Their renewal “deal” is to lock in at the same price for another 2 years or have 1gb from EE for £1 more. Never had an issue with the service though, so there is that (wfh also).
Needless to say they can get stuffed when I can get the same thing elsewhere for half the price.
My BT contract was £49 and due to increase.
When I looked into it carefully I realised it included HALO. I binned off the HALO part of the deal and its now down to £34pm. I always thought the HALO nonsense was embedded into the deal whereas in fact it's it's not.
I'm annoyed as AFAIK I was never given the option to have my 500mb FTTP without HALO. Every time it came to contrct renewal I asked if their was a cheaper option. I was never offered deleting HALO as an option.
Of course they withdrew the cloud storage along the way this year, plus removed the ability to have an analogue phone line, meaning if I wanted a landline I would need a digital handset. Bloody thieves.
When I looked into it carefully I realised it included HALO. I binned off the HALO part of the deal and its now down to £34pm. I always thought the HALO nonsense was embedded into the deal whereas in fact it's it's not.
I'm annoyed as AFAIK I was never given the option to have my 500mb FTTP without HALO. Every time it came to contrct renewal I asked if their was a cheaper option. I was never offered deleting HALO as an option.
Of course they withdrew the cloud storage along the way this year, plus removed the ability to have an analogue phone line, meaning if I wanted a landline I would need a digital handset. Bloody thieves.
Edited by andygo on Saturday 14th December 20:48
I was tied to BT for the first couple of years on a new estate and have swapped to TalkTalk and Sky since and I’ve never needed a visit - just plug the new equipment into the ONT and away it goes (again)
My setup my be a little atypical though as I put the provided router into cable access only mode and that’s connected to my eero network which provides the wifi to the property.
My setup my be a little atypical though as I put the provided router into cable access only mode and that’s connected to my eero network which provides the wifi to the property.
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