Is it Microsoft or am I missing something
Discussion
I have 2 laptops and two wireless keyboards.
Today both keyboards stopped working regardless of which laptop or which usb port they are plugged into. The mice on the same dongle work fine.
One is a dell keyboard, one is a Microsoft keyboard.
I have deleted and reinstalled drivers and rebooted the machines. Both machines did an update this morning. One if a work machine, the other is mine. The work machine is on windows 10, mine is on Windows 11.
Not sure how to fix it.
Anyone else had the same issue?
Today both keyboards stopped working regardless of which laptop or which usb port they are plugged into. The mice on the same dongle work fine.
One is a dell keyboard, one is a Microsoft keyboard.
I have deleted and reinstalled drivers and rebooted the machines. Both machines did an update this morning. One if a work machine, the other is mine. The work machine is on windows 10, mine is on Windows 11.
Not sure how to fix it.
Anyone else had the same issue?
Actual said:
Recently I had to change the batteries in my keyboard but I must have removed and then replaced the same set of dead batteries and then tried another keyboard and got the dongles mixed up. Is that what you did?
Nope. Old batteries put in the recycling before opening packets of new ones. Plus the keyboards both work on my surface pro which hasn’t been updated for a few months because I don’t use it any more. Certainly a curious one.
1 fairly rubbish suggestion.
Unplug btooth adaptors and anything else plugged in. Uninstall the drivers you said you reinstalled - Ms built in ones should be fine. Reboot.
Give system 5 mins to settle down and open event viewer. Plug btooth back in and watch the system event log as it installs the ms driver. See if anything of note logged.
1 fairly rubbish suggestion.
Unplug btooth adaptors and anything else plugged in. Uninstall the drivers you said you reinstalled - Ms built in ones should be fine. Reboot.
Give system 5 mins to settle down and open event viewer. Plug btooth back in and watch the system event log as it installs the ms driver. See if anything of note logged.
Chimune said:
Certainly a curious one.
1 fairly rubbish suggestion.
Unplug btooth adaptors and anything else plugged in. Uninstall the drivers you said you reinstalled - Ms built in ones should be fine. Reboot.
Give system 5 mins to settle down and open event viewer. Plug btooth back in and watch the system event log as it installs the ms driver. See if anything of note logged.
Good idea. I’ll try that. 1 fairly rubbish suggestion.
Unplug btooth adaptors and anything else plugged in. Uninstall the drivers you said you reinstalled - Ms built in ones should be fine. Reboot.
Give system 5 mins to settle down and open event viewer. Plug btooth back in and watch the system event log as it installs the ms driver. See if anything of note logged.
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