BT Broadband Renewal - What Am I Missing Here ?

[bad company]

I’ve been on BT Broadband Fibre 1 for the past 2 years so now out of contract. They’ve offered the following offer to renew but why would I renew Fibre 1 with 50Mbps when Full Fibre 100 is much faster at the same price. Am I missing something?

[eltawater]

Fibre 1 and 2 are Fibre to the Cabinet products
Full Fibre 100 is Fibre to the Premise which is not always available to every property.

If the full fibre is available to you then there's no real reason to stick with the older products. You'll probably need a new router and kit installed at your property.

[C69]

I think the Fibre 1 is fibre to the cabinet, whereas Full Fibre 100 is fibre to the premises?

Some customers may not want to bother with a FTTP installation yet, so BT is still offering a FTTC product.

[bad company]

C69 said:

I think the Fibre 1 is fibre to the cabinet, whereas Full Fibre 100 is fibre to the premises?

Some customers may not want to bother with a FTTP installation yet, so BT is still offering a FTTC product.

Please excuse my ignorance but what is FTTP & FTTC?

Fibre 1 works perfectly well for us, the router plugs in and the speed is fast enough so I don’t really want or need to be buying extra kit.

[eltawater]

You won't need to buy new kit, BT will supply the updated router and the property side equipment for Fibre to the Premise.

It's entirely up to you whether you switch from FTTC to FTTP, you'll just be paying the same rate for an inferior product. But if you're not making any use of the speed then it won't really matter. The only thing it might do is gnaw at your value principles

[C69]

FTTC = fibre to the cabinet. Broadband is delivered via fibre optic cable from the exchange to a cabinet that's probably located on a street near your house. The broadband is then delivered from that cabinet to your house via old-fashioned (and slower) copper cables.

FTTP = fibre to the premises. Broadband is delivered via fibre optic cable from the exchange to your house using fibre optic cables only.

Upgrading from FTTC to FTTP does involve some installation work.

[bad company]

C69 said:

FTTC = fibre to the cabinet. Broadband is delivered via fibre optic cable from the exchange to a cabinet that's probably located on a street near your house. The broadband is then delivered from that cabinet to your house via old-fashioned (and slower) copper cables.

FTTP = fibre to the premises. Broadband is delivered via fibre optic cable from the exchange to your house using fibre optic cables only.

Upgrading from FTTC to FTTP does involve some installation work.

Thanks. I’m away at the moment and can’t check but I think we already have FTTP, it’s a 2022 new build house.

[oldagepensioner]

C69 said:

FTTC = fibre to the cabinet. Broadband is delivered via fibre optic cable from the exchange to a cabinet that's probably located on a street near your house. The broadband is then delivered from that cabinet to your house via old-fashioned (and slower) copper cables.

FTTP = fibre to the premises. Broadband is delivered via fibre optic cable from the exchange to your house using fibre optic cables only.

Upgrading from FTTC to FTTP does involve some installation work.

The extra installation is often done by subcontractors who don't always get it right.In our case the installers could not make the full fibre work and pushed it back to BT claiming it was something to do with their work.As soon as i told the BT engineer who the subcontractor was they knew exactly what was wrong.It turned out that ours was one of seven installations done by the same firm that they had visited that day all with the same fault and all fitted by the same subcontractor.

[Harpoon]

One relevant difference between FTTP/FTTC is how your voice calls are provided - do you use the landline at all? Do you have multiple wired handsets or anything unusual like that?

[bad company]

Harpoon said:

One relevant difference between FTTP/FTTC is how your voice calls are provided - do you use the landline at all? Do you have multiple wired handsets or anything unusual like that?

We don’t use a landline, haven’t done since we moved in. I’ll check with the neighbours on FTTP/FTTC.

[Harpoon]

I'd go with FTTP then. At some point the copper services will be withdrawn on your exchange and you'll have to change over to FTTP.

[bad company]

Harpoon said:

I'd go with FTTP then. At some point the copper services will be withdrawn on your exchange and you'll have to change over to FTTP.

Thanks. I just checked online with Openreach, we’re FTTP.

[KobayashiMaru86]

I can get Fibre to premises and tried to the last time the offer came up but the Openreach team made such a faff I cancelled the order. Running a cable shouldn't have been difficult. Got a raised walled flower bed at the corner of my front garden. We get Fibre runs in work regularly for certain kit so expected them to drill into the wall, run it through some copex or pipe and it comes out the other end at the house which is where the current line goes in. This was too difficult for them. I even got next door to agree to go under their grass on the boundary instead but Openreach cancelled the order the first time. The 2nd time we went through the whole faff again, the date was set for them to run the conduit next door, no one needed to be there for the first bit and I would be there when the cable was run and router installed and they never did it and kept making excuses so I cancelled it.

In the mean time, next door have tarmaced their lawn so that's not an option now and I'm not digging up the drive for them when my original plan would be easiest for everyone. They'll also insist on EE kit which many have said isn't the best so I'd still end up buying a new router too. I'm in the same boat as the contract is at an end with the price being £45 next month so need to decide soon. Black Friday deals aren't far away so waiting for that. I did want to go YouFibre but they claim it's not available yet and customer service I've read isn't great if there's an issue.

[andygo]

I'm at the end of my current contract in December, looking at the deals, I noticed that my contract includes HALO which I thought was an integral part of my FTTP deal. Turns out you dont have to have HALO which is a load of flim flam, and doing without will save me £15pm.

I was properly stitched up with that several years ago and when I phoned earlier this week the 'guide' or call centre bloke didn't mention I could do without HALO even though I specifically said I nver use the landline etc.

Be careful out there, it's a minefield!

[eltawater]

You may find a better value deal by switching to EE, I moved from BT to EE when my renewal came up.
It's the same overall company really but I'm paying less per month and didn't need to change my BT smarthub2.

[Lucas Ayde]

If you do want a 'landline' then the hub provided with BT FTTP will support the connection of a regular telephone handset and you can pay for 'digital voice' which gives you a landline number (typically used if you want to retain an existing landline number).

Works well for me - I just plugged my DECT base station in there. That said, I never use it myself to make calls. It's just there for people (typically old/distant relatives) that only have the old landline number as a means of contact.

BT are planning to discontinue FTTC at some point in the future so you will be pushed onto FTTP sooner or later, if you can get a good deal might as well do it now.

[bad company]

Thanks for all the help guys. I’ve decided to stay with BT/EE, Full Fibre 100 for £29.99. Best of all they can apparently do the switch remotely tomorrow with no need for an engineer or replacement router.

I could have about £1-2 per month by switching but I’m out of the country for a while and making the change remotely suits me.