Problem with recent iPad Pro no downloads folder

[singlecoil]

I downloaded a file from One Drive to my iPad, and it said it was downloading and showed the percentage. When it finished I tried to access it but there's no Downloads folder in the file app despite Apple's help info saying there is.

So far this iPad has proved to be good for watching videos but nothing else .

Should have stuck with Android

[P4ulB]

In the Files app under Locations, check in iCloud Drive. A Downloads folder lives in there.

If no joy there, if you use Chrome or Edge for the browser, under locations On my iPad, check the Chrome or Edge folders as downloads can go there as well.

Edited by P4ulB on Saturday 19th October 22:02

[colin79666]

Was this in the OneDrive app? If so and you just clicked the file what it has done is download an offline copy so you can still open it in OneDrive even when offline.

[singlecoil]

Thanks for the suggestions. I expect the long term solution is to sell it and get an Android tablet. I can get a very nice one for the s/h price of the iPad. I should have known better, went through the same st with an Apple laptop a few years ago, had to get rid of it and get a (better specced) Dell for less than I got for the Apple.

[TownIdiot]

Can you see it if you open the app it's associated with?

[Ham_and_Jam]

singlecoil said:

Thanks for the suggestions. I expect the long term solution is to sell it and get an Android tablet. I can get a very nice one for the s/h price of the iPad. I should have known better, went through the same st with an Apple laptop a few years ago, had to get rid of it and get a (better specced) Dell for less than I got for the Apple.

I’m not sure anyone is following what the issue is here.

If you opened / downloaded a file in OneDrive, then the file stays in OneDrive. It won’t show in the ‘Downloads’ folder of the Files app.

You now have the file you downloaded in the same location within OneDrive, just stored on your device and available to open offline.

Unless your probem is different, let us know I’m sure we can help

[Brainpox]

Ham_and_Jam said:

I’m not sure anyone is following what the issue is here.

If you opened / downloaded a file in OneDrive, then the file stays in OneDrive. It won’t show in the ‘Downloads’ folder of the Files app.

You now have the file you downloaded in the same location within OneDrive, just stored on your device and available to open offline.

Unless your probem is different, let us know I’m sure we can help

Exactly how I read it

Download onedrive app
Login
See file in cloud
Click download so it saves to iPad in onedrive app so you can, you know, open it

No reason for the file to appear in Downloads

If the situation is anything else then need more detail

[P4ulB]

The option to download a file in the OneDrive app only seems to appear for certain file types (images for example).

Otherwise the option is “Make available offline”.

If you select Download on an image, it goes into the Photos app - at least, it does here.

[Ham_and_Jam]

P4ulB said:

The option to download a file in the OneDrive app only seems to appear for certain file types (images for example).

Otherwise the option is “Make available offline”.

If you select Download on an image, it goes into the Photos app - at least, it does here.

Whats the difference between ‘downloaded’ and ‘available offline’

[P4ulB]

Ham_and_Jam said:

Whats the difference between ‘downloaded’ and ‘available offline’

Technically nothing other than ‘Make available offline’ downloads it and makes it accessible via the OneDrive app or the OneDrive location in the Files app.

Download which only seems to appear for images from what I can see works differently in that it puts the file somewhere else outside of OneDrive - in this case, it shoves it in the Photos app, but OneDrive still doesn’t show it as available offline after doing this.

OP didn’t specify the file type, but if there was an option specifically worded ‘Download’, then it could likely be an image and be placed somewhere unexpected.

They also didn’t specify whether they were using the iPad OneDrive app. If they had signed into OneDrive from the web, the only option is to Download a copy which then goes into one of the locations in my original reply depending on what browser they used.

Edited by P4ulB on Monday 21st October 09:28

[Rough101]

It will be there somewhere, iOS has a weird file structure as standard.

Look in all the folders.