Urgent help needed with broken/replacement phone

[RobbieTheTruth]

Please help - I'm totally stuck here!!

I've broken my phone (Motorola Razr). Smashed the screen and cant access anything.


I've bought a replacement (LGF G6).

I cannot synch or sign into anything without Google Account telling me they've sent verification to my old phone.

I can't believe there is no way to set up a new phone without access to the old one.


They tell me they've sent a verification to my old phone.

I select 'try another way' and the text option is greyed out.


Surely this is common? Broken or stolen phones?

Am I missing something?

[OutInTheShed]

If you put the old sim in the new phone, surely the new phone will receive the notifications?

I'm missing something I guess, sorry.

[TownIdiot]

Can you log into your Google account on a laptop or something?

You might be able to approve the login there

[dudleybloke]

OutInTheShed said:

If you put the old sim in the new phone, surely the new phone will receive the notifications?

I'm missing something I guess, sorry.

This is what i do whenever I kill a phone.

[TownIdiot]

dudleybloke said:

OutInTheShed said:

If you put the old sim in the new phone, surely the new phone will receive the notifications?

I'm missing something I guess, sorry.

This is what i do whenever I kill a phone.

They send push notification to your Google account rather than by text

[dudleybloke]

TownIdiot said:

dudleybloke said:

OutInTheShed said:

If you put the old sim in the new phone, surely the new phone will receive the notifications?

I'm missing something I guess, sorry.

This is what i do whenever I kill a phone.

They send push notification to your Google account rather than by text

There should be (definitely used to be) the option to get a txt.
Log into your account on a pc and see if that helps.