pop3 outlook account stopped working?

pop3 outlook account stopped working?

Author
Discussion

DKL

Original Poster:

4,624 posts

229 months

Thursday 26th September
quotequote all
Has anyone else had this recently?
I've had a number of weeks where my outlook account using thunderbird won't download. I keeps asking for the password, or saying that it has not been recognised. Eventually it just works, until yesterday. The last message was 4pm on Tuesday. I've changed the password Oauth2 and am using pop-mail.outlook.com as the server link.

But I have the same email account on another machine also through thunderbird which is an imap account and that still works.
There is a third machine, same email account and thunderbird again and I have added the email again as an imap and that works but the pop3 doesn't.
So have pop3 accounts stopped? I haven't changed anything and it's worked for years!

eta typical. I've changed the server to outlook.office365.com and port to 995 and it works again. I'm sure I did this yesterday!!

Edited by DKL on Thursday 26th September 09:34

OutInTheShed

9,349 posts

33 months

Thursday 26th September
quotequote all
Yes, I use Outlook for some stuff.
I was accessing it via Thunderbird, but I'm just going to Outlook.com for that mail this week.

DKL

Original Poster:

4,624 posts

229 months

Thursday 26th September
quotequote all
Mr Pointy said:
It must have something to do with it but I understood that Thunderbird support this extra level of security as long as you change the password to Oauth2.
Much beyond this I will run out of IT ability so I'm hoping it stays fixed!!

gun12b

356 posts

205 months

Thursday 26th September
quotequote all
Mine stooped working on my iPhone
So removed it & popped it back on
Now it works again



DKL

Original Poster:

4,624 posts

229 months

Thursday 26th September
quotequote all
Just coming back on to say you have to change your outgoing server name or the Oauth2 option isn't there. My old one was smtp.outlook.com but that needs to be changed to smtp.office365.com and then the oauth2 pops up. You then need to restart the machine for that to actually work.

OutInTheShed

9,349 posts

33 months

Thursday 26th September
quotequote all
DKL said:
Just coming back on to say you have to change your outgoing server name or the Oauth2 option isn't there. My old one was smtp.outlook.com but that needs to be changed to smtp.office365.com and then the oauth2 pops up. You then need to restart the machine for that to actually work.
Thanks for that, working on Thunderbird OK now.

Why didn't Outlook tell me this in plain English?

LunarOne

5,756 posts

144 months

Thursday 26th September
quotequote all
There are only a few circumstances where using POP3 is preferable to IMAP. IMAP is better for many reasons. I won't go into detail but if you don't already know, POP downloads your email onto that one device and then it can't be accessed by another device. IMAP keeps your mail on the server and is synced to one or more devices. If you delete on one, it is deleted everywhere. If you move that mail into a folder on once device, the same change happens everywhere.

More details at https://www.fastmail.help/hc/en-us/articles/360060...

bunchofkeys

1,128 posts

75 months

Thursday 26th September
quotequote all
This was a pain in the arse when the Scan to Email feature stopped working on my MFD.
Because it coincided with a house move, I initially thought it was a DNS or Firewall issue. But after searching for hours it turns out that basic authentication no longer works on devices and oauth2 is required.


LunarOne

5,756 posts

144 months

Thursday 26th September
quotequote all
bunchofkeys said:
This was a pain in the arse when the Scan to Email feature stopped working on my MFD.
Because it coincided with a house move, I initially thought it was a DNS or Firewall issue. But after searching for hours it turns out that basic authentication no longer works on devices and oauth2 is required.
On some email services, you can either switch back to legacy authentication, or generate specific passwords on a per-app/device basis. The latter is what GMail seems to be doing.

https://support.google.com/accounts/answer/185833?...




tribbles

4,022 posts

229 months

Thursday 26th September
quotequote all
LunarOne said:
There are only a few circumstances where using POP3 is preferable to IMAP. IMAP is better for many reasons. I won't go into detail but if you don't already know, POP downloads your email onto that one device and then it can't be accessed by another device. IMAP keeps your mail on the server and is synced to one or more devices. If you delete on one, it is deleted everywhere. If you move that mail into a folder on once device, the same change happens everywhere.

More details at https://www.fastmail.help/hc/en-us/articles/360060...
Only if it issues the DELE command...

I used to write email clients...

flyingvisit

254 posts

131 months

Thursday 26th September
quotequote all
DKL said:
Has anyone else had this recently?
I've had a number of weeks where my outlook account using thunderbird won't download. I keeps asking for the password, or saying that it has not been recognised. Eventually it just works, until yesterday. The last message was 4pm on Tuesday. I've changed the password Oauth2 and am using pop-mail.outlook.com as the server link.

But I have the same email account on another machine also through thunderbird which is an imap account and that still works.
There is a third machine, same email account and thunderbird again and I have added the email again as an imap and that works but the pop3 doesn't.
So have pop3 accounts stopped? I haven't changed anything and it's worked for years!

eta typical. I've changed the server to outlook.office365.com and port to 995 and it works again. I'm sure I did this yesterday!!

Edited by DKL on Thursday 26th September 09:34
Same problem here, It worked before after several attempts then stopped completely yesterday. So I changed pop3.live.com -> outlook.office365.com. Now it works (so far!) party. I'm using OAuth2 plus the app password I created.