Help on XM EYE CCTV problem

[Timmos1974]

Hi Ii have an Floureon CCTV DVR that records images from the 2 cameras.

I can access the cameras when I am on a a WIFI network ie home but when I am on a Cellular network i cant, it keeps saying that cameras offline.

Any ideas please.

[Russ35]

I've got an issue with that software.

Cameras set up at our remote sports club. 3 cameras to the DVR. DVR then connected to a TP-Link 4g router using a 3 sim.

XM EYE app on phones works fine on-site or from anywhere else. but cannot get it to work via a laptop using the XM EYE - VMS software. Laptop works when connected to the router on site.

Having a play today it looks like we might be on Carrier-grade NAT (CGNAT) as we get different public IP addresses being reported, TP-link router reports one IP address but using a web site to report our IP it gives another. Never played with 4g routers before so never knowingly come into contact with CGNAT before.

[HantsRat]

Timmos1974 said:

Hi Ii have an Floureon CCTV DVR that records images from the 2 cameras.

I can access the cameras when I am on a a WIFI network ie home but when I am on a Cellular network i cant, it keeps saying that cameras offline.

Any ideas please.

Have you set up appropriate port forwards?

As a side note, this is not recommended. CCTV shouldn't be internet facing. Instead look to run a VPN server and access via your local network that way.

[ric19]

I have the same DVR.. I am using NVSIP on Android that works 90% of the time, although Android seems to this the SW is faulty and keeps kicking off about it not working properly