Why is mobile coverage in UK so awful?

Why is mobile coverage in UK so awful?

Author
Discussion

Skeptisk

Original Poster:

8,072 posts

114 months

Thursday 1st August
quotequote all
I expect not everywhere but at Stansted Airport it is rubbish. Cambridgeshire is awful. I’ve rarely had problems outside the UK. It doesn’t seem to get any better ie at least in Cambridgeshire it hasn’t improved in the past 15 years. Why?

EmailAddress

13,219 posts

223 months

Thursday 1st August
quotequote all
Brick, stone, and reinforced concrete buildings in close proximity, with a lack of infrastructure outside urban areas.

ecsrobin

17,733 posts

170 months

Thursday 1st August
quotequote all
Skeptisk said:
I expect not everywhere but at Stansted Airport it is rubbish. Cambridgeshire is awful. I’ve rarely had problems outside the UK. It doesn’t seem to get any better ie at least in Cambridgeshire it hasn’t improved in the past 15 years. Why?
Probably depends on your phone and the network you’re on.

I have no issues on EE.

Glassman

22,939 posts

220 months

Thursday 1st August
quotequote all
I travel far and wide replacing windscreens and other than some of the more remote locations, the only place I cannot get reception on both my O2 phones is when I'm at home, or within a 300-yard radius of my house.

kambites

68,179 posts

226 months

Thursday 1st August
quotequote all
From what I've seen I think when you're outside the UK, assuming you're using a UK sim to roam, your phone can connect to any network it chooses and it will generally choose the one with the best signal. Within the UK, it's limited to whatever network you are on. Someone roaming to the UK from another country would see the opposite - better reception in the UK than in their home country.

dirky dirk

3,110 posts

175 months

Thursday 1st August
quotequote all
My daughters moving to the hills, weve all swapped to different simcards to see what the signal is like
last one to try is one thats on EE.

To be honest its behind a wood and a hill and is a stone house, so it wont be great anyway but im asurprised as its on a busy main road


wiggy001

6,561 posts

276 months

Thursday 1st August
quotequote all
Parts of central London are terrible on several networks. Your phone might show a signal by try doing anything that involves data and you've no chance. London Bridge is a prime example.

Upinflames

1,751 posts

183 months

Thursday 1st August
quotequote all
They were better 10 years ago.

I'm with 3, signal has gone from good to terrible at home. They call it 'congestion' and say they won't be improving it. The cut my contract short without penalty.

I think they're doing as little maintenance as possible in favour of profit, as the water, train, electricity companies etc all do

sideways sid

1,381 posts

220 months

Thursday 1st August
quotequote all
wiggy001 said:
Parts of central London are terrible on several networks. Your phone might show a signal by try doing anything that involves data and you've no chance. London Bridge is a prime example.
O2 is 5G all along the river in central London and is superb.

Portofino

4,437 posts

196 months

Thursday 1st August
quotequote all
wiggy001 said:
Parts of central London are terrible on several networks. Your phone might show a signal by try doing anything that involves data and you've no chance. London Bridge is a prime example.
Yep on the train out complete black spot at New Cross for a mile or so.

In my town centre house my EE signal is awful while wife's 3 signal is fine.

Out in the garden I get 5g she’s lucky to get 4g….

Very poor in 2024.



Condi

17,760 posts

176 months

Thursday 1st August
quotequote all
I wrote to my MP once to complain that the mobile signal on the West Coast Mainline was complete st, and how did they expect anyone to be productive while sat on the train if they were unable to connect to the internet or make phone calls. I accept that some of it is in dips/cuttings, and very small bits are in tunnels, but you would think it would be a fairly important place to have signal.

On the other hand, the tube now has signal on much of it, which as a vast improvement.

toon10

6,385 posts

162 months

Thursday 1st August
quotequote all
May be area/network dependent. I've been with Sky for years and was sick of having a newer iPhone than the Mrs. but my phone was always slower. If I had 3G she had 4G. if I had 4G she had 5G. Seemed to make no difference as to where we were. My phone used to just hang while we used hers for the internet. I've just switched to EE because I was sick of the network, sick of the roaming charges they made me pay but ultimately, the Mrs. gets a hefty friends and family discount with EE!

Honesty, it's like having new phone.

geeks

9,489 posts

144 months

Thursday 1st August
quotequote all
Skeptisk said:
I expect not everywhere but at Stansted Airport it is rubbish. Cambridgeshire is awful. I’ve rarely had problems outside the UK. It doesn’t seem to get any better ie at least in Cambridgeshire it hasn’t improved in the past 15 years. Why?
I live in Cambridgeshire and my 4 and 5G are both just fine so much so that our home internet is 4G as there is no fibre service where I live and we are so far from the exchange on copper that a string and paper cup would provide more throughput.

Granadier

591 posts

32 months

Thursday 1st August
quotequote all
Portofino said:
wiggy001 said:
Parts of central London are terrible on several networks. Your phone might show a signal by try doing anything that involves data and you've no chance. London Bridge is a prime example.
Yep on the train out complete black spot at New Cross for a mile or so.

In my town centre house my EE signal is awful while wife's 3 signal is fine.

Out in the garden I get 5g she’s lucky to get 4g….

Very poor in 2024.
Signal is terrible on Three around Canary Wharf. I know there are a lot of large buildings there, but still it is a major financial district, you'd think there would be enough transmitters to give coverage. I often call my parents' landline while taking lunchtime walks and the signal keeps dropping out. Data also patchy.

surveyor

18,058 posts

189 months

Thursday 1st August
quotequote all
Planning

Planning is very difficult for Mobile Network Operators. Most people want good coverage. There is a lack of acceptance from planners and residents that infrastructure is needed for that.

5G

As above. Typically goes less far so needs more sites.

VF/Three - Trying to merge. Current market place VF/VMo2 have a shared infrastructure company. EE/Three have a shared estates company. The merger leaves no certainty for everyone. Upgrades are pretty slow while they wait to see if the Competition Markets Authority allow it.

Landlords - at one time landlords wanted telecoms. Due to legislation the cash benefit is massively reduced. Generally they don't want telecom tenants anymore as they are not worth the hassle. They do have compulsory purchase type powers but it's expensive and depends on the pocket of the land owner as to how hard they fight it.

Ultimately they are not making tons of money so are being slow at doing anything!



SpidersWeb

4,065 posts

178 months

Thursday 1st August
quotequote all
ecsrobin said:
Probably depends on your phone and the network you’re on.

I have no issues on EE.
And depends where you are, as EE is utterly awful in places around me.

Either no signal of any kind, or where there is signal there is too little capacity to do anything.

clockworks

5,958 posts

150 months

Thursday 1st August
quotequote all
There's been no improvement at all in my part of West Cornwall since I first moved here 27 years ago.

Lucky to get a 4g signal anywhere, no chance near my house.
I can get a weak 3g signal upstairs indoors on Vodafone. Nothing at all on other networks.
Wifi calling is the only way to reliably use a mobile.

It's not like I'm in the middle of nowhere - 4 miles from a market town, 6 miles from another. 420ft above sea level too.

Despite this, the network operators' maps all show good connectivity.


surveyor

18,058 posts

189 months

Thursday 1st August
quotequote all
SpidersWeb said:
ecsrobin said:
Probably depends on your phone and the network you’re on.

I have no issues on EE.
And depends where you are, as EE is utterly awful in places around me.

Either no signal of any kind, or where there is signal there is too little capacity to do anything.
EE has the better coverage nationwide. But that obviously is no use if you are in a spot where they have none!

98elise

27,790 posts

166 months

Thursday 1st August
quotequote all
ecsrobin said:
Skeptisk said:
I expect not everywhere but at Stansted Airport it is rubbish. Cambridgeshire is awful. I’ve rarely had problems outside the UK. It doesn’t seem to get any better ie at least in Cambridgeshire it hasn’t improved in the past 15 years. Why?
Probably depends on your phone and the network you’re on.

I have no issues on EE.
Same with GiffGaff (O2). I've been with them for most of the time I've had a mobile and it's been fine.

I had a brief spell with Vodafone but found it to be terrible, so switched back ASAP.