Something wrong with Intel 13th and 14th gen CPUs
Discussion
Covered by many but here's the run down - https://youtu.be/UmGsyuI1dYw?t=80
Longer coverage by GN - https://www.youtube.com/watch?v=oAE4NWoyMZk
Longer coverage by GN - https://www.youtube.com/watch?v=oAE4NWoyMZk
Not good - as previously it was thought it was the board power pushing the consumer chips. If it is happening in server farms (where chips are frequently lower clocked) there could be issues with the silicon. As I am still running seventh gen intel it is not something to worry me yet but come upgrade time I will definitely be looking to see if this is a bigger issue.
Intel trying to cover their arses and avoid a class action lawsuit by sticking with the motherboard based BIOS issues.
GN believes it's most likely an oxidisation issue with the fabrication, where it's anti-oxidation coating was improperly applied leading to oxidised vias. They are getting tests done, I wonder if they will get results before Intel.
Intel's solution seems to be number 2 on here, frequency/algorithm code for power deliver from the mobo.
GN believes it's most likely an oxidisation issue with the fabrication, where it's anti-oxidation coating was improperly applied leading to oxidised vias. They are getting tests done, I wonder if they will get results before Intel.
Intel's solution seems to be number 2 on here, frequency/algorithm code for power deliver from the mobo.
Not looking good for Intel ... they'll have to offer a free, extended warranty on 'at risk' CPUs at the very least. Say, 5 years?
Really, they should also offer a straight up no-questions-asked replacement for those made during the period of time they had production issues, for people who don't want to wait until their CPU decides to die at a random time.
More than that, it hits their brand reputation. They've already lost their default status of being the best performing or offering the highest tech and this just marks the end of the assumption that they have rock solid quality/reliability.
They really need to make a massive show of going all out to make this good.
Really, they should also offer a straight up no-questions-asked replacement for those made during the period of time they had production issues, for people who don't want to wait until their CPU decides to die at a random time.
More than that, it hits their brand reputation. They've already lost their default status of being the best performing or offering the highest tech and this just marks the end of the assumption that they have rock solid quality/reliability.
They really need to make a massive show of going all out to make this good.
Baldchap said:
I have an i9 14900K but it's been absolutely rock solid. How do I verify whether mine is one of the affected ones or not?
They will eventually publish a list of manufacture dates for affected parts and likely let you type in the serial number/whatever off your CPU into their website which should tell you immediately.I would hope that they offer a no-quibble swap if you have a dodgy one (even if it's still working).
Intel will only swap them out if forced to.
Tom from oc3d picked up on the voltage spike thing at launch time.
He released a manual undervolt guide.
https://www.youtube.com/watch?v=1qS7-goe38Y
The other thing he says, is to keep the bios up to date.
More about it in this one.
https://www.youtube.com/watch?v=zzkcydnVEJQ&t=...
Tom from oc3d picked up on the voltage spike thing at launch time.
He released a manual undervolt guide.
https://www.youtube.com/watch?v=1qS7-goe38Y
The other thing he says, is to keep the bios up to date.
More about it in this one.
https://www.youtube.com/watch?v=zzkcydnVEJQ&t=...
Baldchap said:
I have an i9 14900K but it's been absolutely rock solid. How do I verify whether mine is one of the affected ones or not?
There's a date range for the oxidation issue. The ring bus overvolt issue is AFAIK present in all of them.We've got some VR development systems where we've made a point of checking the power plan is balanced rather than max performance, so the CPU can at least speedstep power/voltage down when it is idle, which should reduce the rate of degradation, and a GPO to make sure they go off overnight/weekend to reduce accumulated operating hours. Keeping fingers crossed that the microcode update doesn't impact performance too significantly.
Not only is it apparently impossible to repair some CPUs, but even more processors may now be at risk.
https://www.club386.com/intel-cant-fix-raptor-lake...
“It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.”
"This advice applies to every Raptor Lake processor, from the all-mighty Core i9-14900K right down to Core i3 14100F. Intel has since widened potential at-risk processors to include 65W SKUs and Raptor Lake laptop models."
https://www.club386.com/intel-cant-fix-raptor-lake...
“It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.”
"This advice applies to every Raptor Lake processor, from the all-mighty Core i9-14900K right down to Core i3 14100F. Intel has since widened potential at-risk processors to include 65W SKUs and Raptor Lake laptop models."
FourWheelDrift said:
Not only is it apparently impossible to repair some CPUs, but even more processors may now be at risk.
https://www.club386.com/intel-cant-fix-raptor-lake...
“It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.”
"This advice applies to every Raptor Lake processor, from the all-mighty Core i9-14900K right down to Core i3 14100F. Intel has since widened potential at-risk processors to include 65W SKUs and Raptor Lake laptop models."
Yeah, once they admitted the oxidation issue it was pretty obvious that they couldn't be fixed. Any changes to microcode or nerfed bios power setttings are just aimed at causing the affected CPUs to degrade more slowly and reduce the chance of symptoms manifesting. The cynical side of me says "Until they are out of warranty".https://www.club386.com/intel-cant-fix-raptor-lake...
“It is possible the patch will provide some instability improvements to currently impacted processors; however customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.”
"This advice applies to every Raptor Lake processor, from the all-mighty Core i9-14900K right down to Core i3 14100F. Intel has since widened potential at-risk processors to include 65W SKUs and Raptor Lake laptop models."
And the cost of the slowed degradation rate will be CPU performance so the purchaser is not getting what they paid for as well as having a high chance of their CPU dying sooner than they would expect. That's unaccepetable.
What they should do is announce a swap scheme for affected CPUs. Even give the 13th gen owners a free 14th gen upgrade if they want in the process. Turn it into a postive with the company showing that they will make sure users don't need to worry if they choose Intel.
My guess is that they won't - maybe the upfront costs would be too high to bear - and this is really going to hurt them. Maybe an extended warranty, so you have to wait for your CPU to fail and then get a swap. That's not good for the customer. There is literally NO area in which you can say that Intel have an 'automatic' advantage over AMD any more.
Following on from their shocking financial position Intel are going to lay off thousands of employees just so that they can give their shareholders the promised return for the year and try to bolster share confidence.
https://www.calcalistech.com/ctechnews/article/ryj...
Yes, just what a company needs when it's in dire financial trouble and have faulty products that need replacing, lose valuable staff who they might need to weather the s
tstorm and get them out of trouble, but no, feed the shareholders first before declaring chapter 11 bankruptcy and screwing everyone else they owe. /sarcasm but not far off the truth for US corporations circling the drain. "Intel reduced its workforce about 5% in 2023 to 124,800 by year’s end after announcing job cuts beginning in October 2022." They currently employ 110,000 and have been laying people off for years and it's not helping.
No one is too big to fail.
https://www.calcalistech.com/ctechnews/article/ryj...
Yes, just what a company needs when it's in dire financial trouble and have faulty products that need replacing, lose valuable staff who they might need to weather the s
tstorm and get them out of trouble, but no, feed the shareholders first before declaring chapter 11 bankruptcy and screwing everyone else they owe. /sarcasm but not far off the truth for US corporations circling the drain. "Intel reduced its workforce about 5% in 2023 to 124,800 by year’s end after announcing job cuts beginning in October 2022." They currently employ 110,000 and have been laying people off for years and it's not helping.No one is too big to fail.
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