iPhone constantly rebooting

[Arrivalist]

As of this morning my iPhone 14 Plus continually reboots every few minutes.

I’ve done a hard reset but that doesn’t do any good? I've not installed anything new recently.

Unfortunately I cannot do a backup and restore as it reboots during the process so I'm snookered!

Edited by Arrivalist on Tuesday 4th June 09:26

[megaphone]

What iOS is it on? Did it switch it off during an update maybe?

[Arrivalist]

megaphone said:

What iOS is it on? Did it switch it off during an update maybe?

17.5.1.

No idea about your second comment.

[Arrivalist]

Just thinking, I did drop it earlier this morning from about 3 feet. It's in a protective spigen case so assumed that wouldn't be the cause, especially as there are no moving parts..... BUT.... could it be the issue?

It's strange that it works perfectly fine apart from restarting every few minutes.

[megaphone]

Arrivalist said:

megaphone said:

What iOS is it on? Did it switch it off during an update maybe?

17.5.1.

No idea about your second comment.

That's the lates os. Was it already updated before this happened?

RE it being dropped, does it reboot when left stationary on a desk? Or when being moved/used?

[Arrivalist]

megaphone said:

That's the lates os. Was it already updated before this happened?

RE it being dropped, does it reboot when left stationary on a desk? Or when being moved/used?

Yes, the update was a day or so ago and nothing untoward until today as far as I'm aware.

Phone does the reboot when just lying on my desk doing nothing.

[Arrivalist]

I have a sneaking suspicion that a trip to an authorised repair centre is on the cards! Bummer!

[Arrivalist]

Here's a strange thing...

I just manually turned the phone off completely. Left it and it then decided to turn itself on after a few seconds without my doing anything.

I've just turned it off again and now it stays off.

All very weird.

[nuyorican]

Mine does this if the battery gets too low. It’ll turn itself off but if it tries to restart even on charge, it just goes into a loop because it hasn’t got enough power yet to get itself booted up. The trick is to quickly turn it off properly if you get a chance whilst it powers on. Then just leave it to charge for a bit until it gets at least 3% battery.

[Arrivalist]

nuyorican said:

Mine does this if the battery gets too low. It’ll turn itself off but if it tries to restart even on charge, it just goes into a loop because it hasn’t got enough power yet to get itself booted up. The trick is to quickly turn it off properly if you get a chance whilst it powers on. Then just leave it to charge for a bit until it gets at least 3% battery.

Interesting. The only issue is that I was on about 40% battery when it started doing this. Now on 70% and still doing it.

I'll try your tip of turning it off when it powers on if I can.

Edit to add. Phone won't allow me to turn off while it's doing the restart with the apple logo. I have to wait till it's fully restarted unless there's a trick I'm unaware of.

Thanks both for trying to help - much appreciated.

Edited by Arrivalist on Tuesday 4th June 10:18

[robsa]

Have you removed the case? Have you checked the power button hasn't got grit in it?

Next step, factory reset it and see if that fixes it - that is, if you have a laptop plug it into the laptop and carry out a full factory reset. (Hope you back up your important stuff)

https://support.apple.com/en-gb/guide/devices-wind...

[Arrivalist]

robsa said:

Have you removed the case? Have you checked the power button hasn't got grit in it?

Next step, factory reset it and see if that fixes it - that is, if you have a laptop plug it into the laptop and carry out a full factory reset. (Hope you back up your important stuff)

https://support.apple.com/en-gb/guide/devices-wind...

Tried all that and can’t do a backup as it won’t stay on long enough.

If I just leave the phone it stays on all the time now (last hour) but typing on here or trying a backup causes the reboot

[Donbot]

My phone did that (randomly switching on and off) when it suffered water damage.