Outlook problem
Discussion
In March I took over as chairman of a charity. This included taking over the chairman's email address. For email I use Outlook365 on my HP laptop running Win11 & my Android smartphone. All went well for more than a couple of months and then the troubles started. The chairman's email account held emails going back to July 2021. Last week all the Inbox emails before 29th March disappeared from the laptop & the mail server (Sent was still there). A couple of days later Outlook365 displayed "Synchronising Inbox" for almost 2 hours & the missing emails returned, only to disappear again the next day.
Suddenly today all the emails in the Inbox of Outlook365 were downloaded onto my phone. If I delete an email on my phone then it is also deleted on my laptop & the mail server.
I assume all this is to do with Sync'ing. I don't want any Sync'ing. I want my phone & Office 365 to have no connection, just each to be connected to the mail server.
How do I achieve this?
Suddenly today all the emails in the Inbox of Outlook365 were downloaded onto my phone. If I delete an email on my phone then it is also deleted on my laptop & the mail server.
I assume all this is to do with Sync'ing. I don't want any Sync'ing. I want my phone & Office 365 to have no connection, just each to be connected to the mail server.
How do I achieve this?
hungry_hog said:
You can’t have it both ways
They are either connected and synced, or disconnected and not synced!
Not sure what your requirement is here?
The way the app I behaving is common to most email apps I have used
So if two devices are connected to the mail server you are saying they will always affect each other?They are either connected and synced, or disconnected and not synced!
Not sure what your requirement is here?
The way the app I behaving is common to most email apps I have used
That doesn't happen when I use the same phone &. my PC running Win7 & Outlook 2003. Then both are connected to the server (BT mail) but have no affect on each other. They independantly send & receive email. Deleting on the phone does not delete on PC & visa versa.
I still think my current problem could be solved by 'breaking' the sync.
You are the problem. I believe you're trying to save space, right?
If you want to save space, have the mobile device only have a limited amount of email, say 30 days.
Don't delete, file the emails. Delete is delete. It's gone.
I could honestly not work the way you want to work, it's double the overhead. Try to adapt your way of thinking and you'll see the light
If you want to save space, have the mobile device only have a limited amount of email, say 30 days.
Don't delete, file the emails. Delete is delete. It's gone.
I could honestly not work the way you want to work, it's double the overhead. Try to adapt your way of thinking and you'll see the light
I don't have a problem with Outlook...
I use Microsoft 365 and my email uses Exchange Server hosted by Microsoft 365.
According to Outlook on my desktop PC my Inbox is over 66K items, Sent 25K items and Deleted 37K items. I don't use many other folders and I never empty Deleted. There is never a problem with performance.
My data file on my PC is 1.8GB and my data file on the server is 20GB and my mailbox on the Microsoft server is 29.6 GB free of 49.5 GB.
I also use Outlook on my Surface Pro and Google Pixel Android Phone.
My oldest email in my mailbox is dated 01/01/2012 and this is because I do occasionally archive my historical emails to external data files which I also load into Outlook.
Every email received or sent going back to 2012 is fully searchable from my desktop PC, Surface Pro and my mobile phone.
From 2012 my oldest email title is "have you checked your PayPal activity this month?" and this email is not loaded on my mobile because there just isn't room on the device but if I use Outlook on my mobile and search for "have you checked your PayPal activity this month?" it loads instantly.
Whenever I get a new PC or mobile I just enter my Microsoft 365 credentials and within seconds my recent emails are available and my entire mailbox is searchable.
The same sync and accessibility applies to One Drive and One Note and everything is always available on my phone (providing I have an Internet connection).
I use Microsoft 365 and my email uses Exchange Server hosted by Microsoft 365.
According to Outlook on my desktop PC my Inbox is over 66K items, Sent 25K items and Deleted 37K items. I don't use many other folders and I never empty Deleted. There is never a problem with performance.
My data file on my PC is 1.8GB and my data file on the server is 20GB and my mailbox on the Microsoft server is 29.6 GB free of 49.5 GB.
I also use Outlook on my Surface Pro and Google Pixel Android Phone.
My oldest email in my mailbox is dated 01/01/2012 and this is because I do occasionally archive my historical emails to external data files which I also load into Outlook.
Every email received or sent going back to 2012 is fully searchable from my desktop PC, Surface Pro and my mobile phone.
From 2012 my oldest email title is "have you checked your PayPal activity this month?" and this email is not loaded on my mobile because there just isn't room on the device but if I use Outlook on my mobile and search for "have you checked your PayPal activity this month?" it loads instantly.
Whenever I get a new PC or mobile I just enter my Microsoft 365 credentials and within seconds my recent emails are available and my entire mailbox is searchable.
The same sync and accessibility applies to One Drive and One Note and everything is always available on my phone (providing I have an Internet connection).
Edited by Actual on Tuesday 7th May 23:45
Glosphil said:
I assume all this is to do with Sync'ing. I don't want any Sync'ing. I want my phone & Office 365 to have no connection, just each to be connected to the mail server.
How do I achieve this?
Not sure you can. I have O365 and the version on the web, laptop (Outlook app) and phone are the same. I'm not sure why I would ever need a different view - i'd lose track as to what I have actioned, what I have read, etcHow do I achieve this?
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