Transferring from O2 to O2

Author
Discussion

joestifff

Original Poster:

823 posts

113 months

Thursday 11th April
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Had a Google, but can't seem to get an answer, so wondered if anyone on here has done the same.

Contract ended on wife's sim only, their new price is a lot higher than setting up a new contract through USwitch on O2. So will sign up through them and presume I will receive a new sim card. How do I go about transferring number to new SIM, they will both be O2, do I need a PAC code?

Will be doing the same with mine in a few months too.

Thanks in advance.

soad

33,457 posts

183 months

Thursday 11th April
quotequote all

joestifff

Original Poster:

823 posts

113 months

Thursday 11th April
quotequote all
Thanks - I have resolved this now actually.

Uswitch make it really easy, and apply their price through the proper O2 website, so it is like you are upgrading online direct with O2, but getting the Uswitch price. Just following their link!

Why O2 can't just offer the same price direct I will never know.

Plus £11 cash back through Quidco.

paulrockliffe

15,998 posts

234 months

Friday 12th April
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Yeah, either U Switch or you have to PAC the number to another network and back again. With the new PAC system though you can port instantly so you don't have the down time that you did a few years ago, just needs a 99p PAYG SIM.

ThunderSpook

3,714 posts

218 months

Saturday 13th April
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You can’t transfer a number from one contract to another, you need to port it out and then back in again.

Be aware that I did this recently, once ported out the number needs to be with the new network for minimum 24 hours before you can generate a new PAC, and mine then failed to port properly, got stuck halfway, and took nearly 2 weeks to fully port across. It got there eventually, but both networks blamed each other the whole time.

When I say stuck halfway, I could make calls out and it would show my number on the new new (original) network, but nobody could phone me, but if I stuck the SIM card in from the temporary network, people could phone me using my phone number, but calling out would show the temporary number.

anonymoususer

6,606 posts

55 months

Sunday 14th April
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Used to fully recommend and loved o2 that's when it was BT then Telefonica.
Connected loads of folk up to the network.
Been away from it for a long time went with Virgin which used EE - very good then it seemed to go a bit rubbishy and I think Virgin went through a stage of using Vodafones network.
Now they are definitely using o2 and it's pretty poor.

Airtimed up a spare mobile for the business onto EE and it's really significant how much better EE is than o2
Quite surprised really