2020 macbook air slowdown scandal?!

2020 macbook air slowdown scandal?!

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Blown2CV

Original Poster:

29,442 posts

209 months

Saturday 16th March
quotequote all
OK maybe not but it could be...

i have a 2020 macbook air, one of the final intel models. It's a 16Gb quad core i7 model. It's just started running like st, seems very hot a lot of the time, fans going crazy constantly.

Nothing in activity monitor that looks to be causing it, although I do use Chrome browser so quite often chrome and windowserver are up top of CPU and RAM usage.

I've taken the back off of it and gently hoovered the fan and the innards for dust, restored macos with a fresh copy, and have had it into the apple certified repair shop and threw £95 it for them to do detailed diagnostics, check components, blitz the thing and i had to set it back up from scratch from a timemachine backup. The found nothing wrong with the hardware.

It's still doing the exact same thing.

I kind of think it might be something in the install, or maybe software causing it... i have like 7 tabs open in chrome there is no way it would kill a machine like this surely? Other than that I am hardly running anything. Calendar, notes, messages, whatsapp and signal and that's pretty much it.

Any ideas?

I have a new mac air M3 coming next week so it's kind of academic but would be really interested to know what i could be doing wrong or how to establish the problem so i don't do the same thing again with the new one!

cheers

Whataguy

970 posts

86 months

Saturday 16th March
quotequote all
I've found Chrome can be a big user of resources.

If possible uninstall and try safari or one of the others to see if that's the case. I still have Chrome as a backup on mine but it's not running in the background.

therams

260 posts

191 months

Saturday 16th March
quotequote all
Make sure you are upgraded to the latest version of macOS too, that might help

Blown2CV

Original Poster:

29,442 posts

209 months

Saturday 16th March
quotequote all
Whataguy said:
I've found Chrome can be a big user of resources.

If possible uninstall and try safari or one of the others to see if that's the case. I still have Chrome as a backup on mine but it's not running in the background.
yea it's definitely on my mind that I need to migrate away from chrome but it's going to be a PITA as all my passwords are in google password manager. I still don't think that Chrome on its own with 5-7 tabs would be causing it surely... i could be wrong though

Blown2CV

Original Poster:

29,442 posts

209 months

Saturday 16th March
quotequote all
therams said:
Make sure you are upgraded to the latest version of macOS too, that might help
i already do and even if i didn't then the repair shop rebuild would have sorted it for me.

xeny

4,587 posts

84 months

Saturday 16th March
quotequote all
Blown2CV said:
yea it's definitely on my mind that I need to migrate away from chrome but it's going to be a PITA as all my passwords are in google password manager. I still don't think that Chrome on its own with 5-7 tabs would be causing it surely... i could be wrong though
It just needs to be one tab with a script or advert that is written inefficiently so it keep a core pegged. Have a look in Chrome's task manager.

Kind of obvious question - if you leave it with nothing running, is it OK? If so, what changes to make it get unhappy?

Blown2CV

Original Poster:

29,442 posts

209 months

Sunday 17th March
quotequote all
xeny said:
Blown2CV said:
yea it's definitely on my mind that I need to migrate away from chrome but it's going to be a PITA as all my passwords are in google password manager. I still don't think that Chrome on its own with 5-7 tabs would be causing it surely... i could be wrong though
It just needs to be one tab with a script or advert that is written inefficiently so it keep a core pegged. Have a look in Chrome's task manager.

Kind of obvious question - if you leave it with nothing running, is it OK? If so, what changes to make it get unhappy?
weirdly even with everything running sometimes it just doesn't do it. Then it starts back up and keeps going for days like that.

xeny

4,587 posts

84 months

Sunday 17th March
quotequote all
Blown2CV said:
weirdly even with everything running sometimes it just doesn't do it. Then it starts back up and keeps going for days like that.
My guess is a advert or other script on a one of those web sites.

Xerstead

636 posts

184 months

Sunday 17th March
quotequote all
Are all your browser extensions updated? There was a problem a couple of months ago with AdBlock and YouTube that really killed performance on my pc (not mac). AdBlock update a few days later fixed the issue.
If it was a thermal issue I hope the techs would have picked up on it.

devnull

3,787 posts

163 months

Sunday 17th March
quotequote all
the last of the intel models weren't very good for a start, and now that developers have shifted their attention to apple silicon, the optimisation of intel based chips running macOS will get worse. I had an intel 2020 MacBook Pro for work, and even with minimal build of safari and MS office apps, you could fry an egg on it.

Jiebo

911 posts

102 months

Sunday 17th March
quotequote all
Move to a M chip.

I had a 2020 16GB MBP with the last intel chips. Swapped over to the M2 8GB Air while prices were still quite high on the old intel chips, and it's a night and day change. Those old intel machines are really awful, even when new the fans would start going on max when using excel.

lizardbrain

2,367 posts

43 months

Sunday 17th March
quotequote all
My intel MacBook was ste from day one. Least apple product I've owned, noisy, uncomfortable, horrible to touch. Was very glad to get rid

CorradoTDI

1,549 posts

177 months

Sunday 17th March
quotequote all
Have you spoken to Apple directly? they would look at it and run the diags for free!

Blown2CV

Original Poster:

29,442 posts

209 months

Sunday 17th March
quotequote all
xeny said:
Blown2CV said:
weirdly even with everything running sometimes it just doesn't do it. Then it starts back up and keeps going for days like that.
My guess is a advert or other script on a one of those web sites.
then everyone would have noticed it.

Blown2CV

Original Poster:

29,442 posts

209 months

Sunday 17th March
quotequote all
Jiebo said:
Move to a M chip.

I had a 2020 16GB MBP with the last intel chips. Swapped over to the M2 8GB Air while prices were still quite high on the old intel chips, and it's a night and day change. Those old intel machines are really awful, even when new the fans would start going on max when using excel.
M3 air arrives weds

Blown2CV

Original Poster:

29,442 posts

209 months

Sunday 17th March
quotequote all
CorradoTDI said:
Have you spoken to Apple directly? they would look at it and run the diags for free!
yep, exhausted all of their abilities fairly quickly.

xeny

4,587 posts

84 months

Sunday 17th March
quotequote all
Blown2CV said:
then everyone would have noticed it.
How long would it take you to actually check when the thing is acting up?

thebraketester

14,615 posts

144 months

Sunday 17th March
quotequote all
Wipe it and reinstall macOS.

Blown2CV

Original Poster:

29,442 posts

209 months

Sunday 17th March
quotequote all
thebraketester said:
Wipe it and reinstall macOS.
the shop did that.

CorradoTDI

1,549 posts

177 months

Sunday 17th March
quotequote all
Blown2CV said:
CorradoTDI said:
Have you spoken to Apple directly? they would look at it and run the diags for free!
yep, exhausted all of their abilities fairly quickly.
Yeah so if it's not software and assuming Apple ran the full extended diagnostics it's most likely some weird system board fault and they'd just swap it if it was under warranty.

There is a chance it could be something simple like RAM or the SSD drive but the diags should have picked up on this and the RAM is most likely built into the board - if not, it might be worth a swap out though,