Chat GPT-4 for work, documents emails, custom API's etc

[BGARK]

I regularly utilise GPT for reviewing and amending various written materials, including extensive emails, to optimise my administrative activities. I'm delving into customised GPTs that incorporate specialised knowledge bases such as documents or PDFs. To date, we have incorporated manuals into our system, providing users with swift access to information. However, I've noticed inconsistencies in accuracy and instances where it seems to (sometimes) disregard the appended data or correctly added instructions, making things up, or ignoring the information supplied?

Has anyone embarked on merging GPT with knowledge databases, specifically for applications like customer service (e.g. Gmail) or instructional material? I’m keen to learn more, particularly any API developments that work well, with AI helping out.

Thanks

[Mr Penguin]

Not with GPT but yes. The main thing with putting it into production is being able to write better prompts to get the quality and reliability to where you need it and then find a way to deal with the mess that it gives you.

[sparkyhx]

BGARK said:

I regularly utilise GPT for reviewing and amending various written materials, including extensive emails, to optimise my administrative activities. I'm delving into customised GPTs that incorporate specialised knowledge bases such as documents or PDFs. To date, we have incorporated manuals into our system, providing users with swift access to information. However, I've noticed inconsistencies in accuracy and instances where it seems to (sometimes) disregard the appended data or correctly added instructions, making things up, or ignoring the information supplied?

Has anyone embarked on merging GPT with knowledge databases, specifically for applications like customer service (e.g. Gmail) or instructional material? I’m keen to learn more, particularly any API developments that work well, with AI helping out.

Thanks

Does your company not have 'policies' covering divulging company confidential info?
If you throw any doc at ChatGPT (unless its a private 'GPT') it keeps it and becomes part of its learning. This can come out elsewhere in ways you would never expect.