WiFi calling. Does it work properly?

WiFi calling. Does it work properly?

Author
Discussion

Paul Drawmer

Original Poster:

4,939 posts

273 months

Monday 29th January
quotequote all
Our mobile coverage is rubbish. Even sms struggles, sometimes I have to rush out into the garden and wave the phone around to get 2FA confirmations.

So when BT removed their support for the 3G home repeater box, and allowed wifi calling from non BT phones, I bought an early Pixel phone with wifi calling.

However, the wifi calling is not a reliable feature. The phone always picks up the wifi network properly, but the wifi calling doesn't get activated reliably. Often the phone shows "No signal" and Emergency Calls Only", whilst having a good signal for internet access.

Is it all down the poor implementation of wifi calling by my phone, or is it a BT (EE) problem?

benny.c

3,506 posts

213 months

Monday 29th January
quotequote all
I find it similar to you, unreliable at best. That’s with an iPhone 11 on EE with EE router. I tend to use WhatsApp for calls in the house when possible as it works fine pretty much all the time. No idea why the EE/phone Wi-Fi calling is so flaky.

the-norseman

13,192 posts

177 months

Monday 29th January
quotequote all
Wifi calling works on my Pixel phone fine, I'm on BT mobile. My partner has a Pixel as well shes on Smarty and wifi calling is hit and miss on hers.

croyde

23,671 posts

236 months

Monday 29th January
quotequote all
I have to switch my pixel's WiFi off if I get a call as via WiFi is always terrible and pretty unreliable.

No problems when switched back to 4G.

Just annoying as the phone always seems to automatically connect to available WiFi even if I've switched that option off.

the-norseman

13,192 posts

177 months

Monday 29th January
quotequote all
croyde said:
I have to switch my pixel's WiFi off if I get a call as via WiFi is always terrible and pretty unreliable.

No problems when switched back to 4G.

Just annoying as the phone always seems to automatically connect to available WiFi even if I've switched that option off.
Just turn Wifi calling off in the menu rather than turning wifi off.

thepritch

962 posts

171 months

Monday 29th January
quotequote all
Try using airplane mode to force wifi only.

I’m on O2, a have a Google home mesh wifi setup on very fast fibre. Wifi calling works pretty well, with the occasional glitch.

We have no phone reception here and when the phone wasn’t being forced to use wifi, it would continue to hunt for 4g reception and just wouldn’t connect to anything.
Airplane mode completely sorted it for us.

camel_landy

5,050 posts

189 months

Monday 29th January
quotequote all
I'm with EE and Wifi calling works perfectly for me on my iPhone.

M

budgie smuggler

5,500 posts

165 months

Monday 29th January
quotequote all
No issues here with wifi calling, Plusnet broadband, iD mobile network, Oneplus Nord 2 5G phone.


outnumbered

4,314 posts

240 months

Monday 29th January
quotequote all
Pixel 4A, O2, solid broadband and WiFi, seems to work fine...


BoloH4wes

94 posts

96 months

Monday 29th January
quotequote all
I'm on EE, iphone 13 pro max. Wifi calling works perfectly for me.

Scrump

22,766 posts

164 months

Monday 29th January
quotequote all
Android phone and can’t say I have noticed anything wrong with WiFi calling.

Dave.

7,473 posts

259 months

Monday 29th January
quotequote all
I fixed Wi-Fi calling on my pixel 4a by resetting the network settings on the phone.

This wipes all saved Wi-Fi passwords and all Bluetooth pairings.

Recently got a new BT router and it stopped working again.

I can’t be arsed resetting my setting again, texts still come through when on Wi-Fi (I turn on airplane mode whenever I’m at home due to st signal) for those annoying 2fa texts.

dhutch

15,009 posts

203 months

Monday 29th January
quotequote all
Wifi calling has always worked well for me.

Samsung S10 on Vodafone.

Muppet007

433 posts

51 months

Monday 29th January
quotequote all
I've found it depends on your mobile provider.

Work provided phone.
First on Vodaphone, using Wi Fi calling, was great.
Work switch us to EE and it was utterly crap.
They finally switched me (and a few others that have no EE coverage) back to Vodaphone, and its fine.

This is from 2 different houses. First with 1GB/s connection and the 2nd on Starlink.

(steven)

461 posts

220 months

Monday 29th January
quotequote all
Iphone 12, EE - Wifi calling is very hit and miss.

It helps if you put your phone in airplane mode so the phone doesn't get a sniff of mobile signal and then drop you off wifi calling.

However half the time, wifi calling will claim its not connected even when your sat with the full 5 bars of wifi. I find I need to reboot the phone regularly to get it working. I often miss inbound calls as the phone simply doesn't ring.

I have just bought myself a mobile signal booster as I am bored of messing around with wifi calling.

Paul Drawmer

Original Poster:

4,939 posts

273 months

Tuesday 30th January
quotequote all
Thanks everyone for your comments. It does seem to be a bit hit and miss.

When I had the BT mobile signal booster it was fine. Can you get 3 or 4G ones?

I'll try airplane mode to see if that helps. But I have often seen "emergency calls only" whilst at home with solid fast internet on the phone at the same time.
Sometimes the phone does show 'wifi calling' but usually not.

8bit

4,972 posts

161 months

Tuesday 30th January
quotequote all
Pixel 7a on Vodafone - Wifi calling works fine... for up to 15 minutes exactly, then the call drops...

S6PNJ

5,296 posts

287 months

Tuesday 30th January
quotequote all
I have a Xiaomi Redmi Note 10 Pro (M2101K6G) phone with 2 SIMs, one 3 and one O2. According to the menu options, both support WiFi calling and both are enabled but I can only get the 3 SIM to work over WiFi. I have tried turning the 3 SIM off and going into airplane mode, but I don't get an O2 connection, whereas if I do the opposite (3 for O2) I do get a 3 WiFi connection. Both SIMs are PAYG so I don't know if O2 don't support WiFi calling on PAYG or if there is something else stopping it working?

Oh and both SIMs have poor reception 'here'.. In fact, all networks have poor reception here but I do have 200/200Mbps FTTC smile (Could have 900/900 but don't need that much)

nutsyH

578 posts

204 months

Tuesday 30th January
quotequote all
Samsung S8 (wife) and S23 (me), both on EE. Gigaclear fibre broadband. We also have no signal in the house, and 1 bar if lucky outside. Wifi calling and Whats App video calling works perfectly - never an issue.
Also VOIP on our "landline" which also works perfectly. Trouble is when the internet goes down I have to drive 3 miles to the nearest EE decent signal to make a call. EE's coverage map says we have excellent signal outdoors, and weak indoors. They lie on both counts.