Going from sim to eSIM

Author
Discussion

Big Rig

Original Poster:

8,892 posts

193 months

Friday 5th January
quotequote all
Mrs big rig is upgrading from an iPhone 10 to a 15. She’s with Sky mobile, tonight I’ve set the new iPhone up but realised it’s eSIM.

I’ve been on to the Sky website and put the change request in. I was wondering can anyone tell me if she’ll lose service whilst the swap happens?
Is it like when you swap networks and you sometimes lose your network for a day or so?
Asking as her having a working phone is pretty critical for her business.

ToNyC1

79 posts

97 months

Friday 5th January
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I did it with sky recently. Was all done within a few minutes from memory!

GuyW

1,080 posts

209 months

Saturday 6th January
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Unless it's a US import, it'll have a physical SIM tray along with eSIM capabilities.

Not that I'm discouraging the migration across to an eSIM, the physical versions should have died a death a long time ago!

dickymint

25,542 posts

264 months

Saturday 6th January
quotequote all
I did mine from a 12 to 15 on Boxing day it was simple. Left the physical sim in the old phone and followed the prompts. Took a couple of hours to transfer everything over but not surprising as I have over 400Mb of videos and photos. No phone call needed.

The only problem I had was with the HSBC banking app as the app on the new phone wouldn't recognise the new phone's physical id. Had to ring the bank but I failed their security checks - they couldn't sort it because I never gave them my mobile number and had since disconnect the land-line phone number banghead It took about 5 days before I had online access to my accounts cry

gus607

935 posts

142 months

Saturday 6th January
quotequote all
GuyW said:
Unless it's a US import, it'll have a physical SIM tray along with eSIM capabilities.

Not that I'm discouraging the migration across to an eSIM, the physical versions should have died a death a long time ago!
Why ?

gangzoom

6,674 posts

221 months

Saturday 6th January
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Can you have an eSIM active in one phone, whilst keeping the physical sim in another. Ie, have the same phone number in 2 phones?

PF62

4,065 posts

179 months

Saturday 6th January
quotequote all
gangzoom said:
Can you have an eSIM active in one phone, whilst keeping the physical sim in another. Ie, have the same phone number in 2 phones?
In theory, because that is what happens when you have an iPhone and an Apple Watch with the cellular service as both behave as if they have the same phone number, but in reality the telecoms companies don't offer what you suggest and when a number from a physical sim is transferred to an esim the physical sim is dead - back in the dim and distant past wasn't it Vodafone who offered two sims with the same phone number for people to put one into their car phones.

As for retaining a physical sim, until the phones available in the UK are dual esim then if you want to use any of the esim roaming services then that is easier if you have a physical sim for your main service.

dickymint

25,542 posts

264 months

Saturday 6th January
quotequote all
PF62 said:
gangzoom said:
Can you have an eSIM active in one phone, whilst keeping the physical sim in another. Ie, have the same phone number in 2 phones?
In theory, because that is what happens when you have an iPhone and an Apple Watch with the cellular service as both behave as if they have the same phone number, but in reality the telecoms companies don't offer what you suggest and when a number from a physical sim is transferred to an esim the physical sim is dead - back in the dim and distant past wasn't it Vodafone who offered two sims with the same phone number for people to put one into their car phones.

As for retaining a physical sim, until the phones available in the UK are dual esim then if you want to use any of the esim roaming services then that is easier if you have a physical sim for your main service.
This ^^^

This is what caused my headache with my banking app. The app recognises the phone and not the phone number. By switching to esim on my new phone the physical sim is now dead so I couldn't use the app on the old phone to reset my id/pass key issues.

Big Rig

Original Poster:

8,892 posts

193 months

Sunday 7th January
quotequote all
So once the swap is active there’s nothing to do the new phone will just start working?

dickymint

25,542 posts

264 months

Sunday 7th January
quotequote all
Yep

ecsrobin

17,738 posts

171 months

Sunday 7th January
quotequote all
PF62 said:
As for retaining a physical sim, until the phones available in the UK are dual esim then if you want to use any of the esim roaming services then that is easier if you have a physical sim for your main service.
This. I went esim for a while but a bit more travelling this year meant changing back to a sim and using esim with Airalo for when overseas.

GuyW

1,080 posts

209 months

Sunday 7th January
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gus607 said:
Why ?
Needing to use a plastic card with precious metals contained within, when there's a virtual option isn't exactly great. Granted the amounts are very small and in the grand scheme of things nothing compared to the materials used to produce new devices in the first place, but it all adds up.

PF62 said:
As for retaining a physical sim, until the phones available in the UK are dual esim then if you want to use any of the esim roaming services then that is easier if you have a physical sim for your main service.
I'd be surprised if any aren't? I don't know my Android handsets as well, but I suspect it's the same.

https://support.apple.com/en-gb/HT209044

All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time.
You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs.

anonymoususer

6,477 posts

54 months

Sunday 7th January
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PF62 said:
In theory, because that is what happens when you have an iPhone and an Apple Watch with the cellular service as both behave as if they have the same phone number, but in reality the telecoms companies don't offer what you suggest and when a number from a physical sim is transferred to an esim the physical sim is dead - back in the dim and distant past wasn't it Vodafone who offered two sims with the same phone number for people to put one into their car phones.

As for retaining a physical sim, until the phones available in the UK are dual esim then if you want to use any of the esim roaming services then that is easier if you have a physical sim for your main service.
Some car phones (and some hand held phones)took a full size sim
You could have a nice Motorola car phone fitted and also carry a Motorolla 5200 or 7200 flip phone and swap the full size sim between them