iphone management / permissions

[shirt]

recently made redundant from 12yrs with the same company.

the last time i needed a work phone i elected to buy my own as the free iphone was super budget, they were always very relaxed with personal use and hence i only had the one phone.

since leaving they have ported the number over to me and asked that i delete all work related docs and apps. only when i delete the apps they're pushed back out and auto-installed.

i have queried this and told that i would need to factory reset the phone and set it back up using a fresh apple account not linked to the old work email address.

is this really the solution? can i not just change the email address on the account and then somehow change the management settings?

any ideas? bit beyond my level if tech ability tbh but i don't like the thought of losing my icloud backup.

[macstorm73]

Sounds like it’s liked to their MDM solution

Look in your settings for a configuration profile

[littleredrooster]

shirt said:

i have queried this and told that i would need to factory reset the phone and set it back up using a fresh apple account not linked to the old work email address.

Having bought & sold several iPhones over the years, this is my understanding of the correct (only?) way to do it.

shirt said:

...can i not just change the email address on the account and then somehow change the management settings?

any ideas? bit beyond my level if tech ability tbh but i don't like the thought of losing my icloud backup.

If you backed it up to the cloud under the work email address/account, I'm fairly sure that it is irrevocably linked to that for security reasons.

[bitchstewie]

If they've done it properly even after a factory reset it will enrol back in their MDM as it'll probably be linked from Apple DEP directly to it.