cracked phone screen, what are the chances of manf. fault?

cracked phone screen, what are the chances of manf. fault?

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Teddy Lop

Original Poster:

8,301 posts

73 months

Tuesday 24th October 2023
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New phone, annoyingly the nicest I've had in years as i tend to break them and therefore treat them as disposbles, but having had 3 years out the last before the battery started showing its age its thought I'd treat myself to something a wee bit nicer...

Didn't last the weekend or even get taken on site, monday morning I noticed a crack across the bottom corner, about an inch and a half. bu99er. The things been inside it's silicone sleeve which is nestled snugly in my old phone case awaiting it's renewal, so effectively double wrapped mrs! Then last night I noticed a second crack starting where the first was touching the bottom across the other corner!

I'm like WTaF??

It's about 6 inches of OLED. Is it possible a manufacturing defect could make it suseptible to cracking like this?

x5tuu

12,095 posts

193 months

Tuesday 24th October 2023
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Could it not more likely be the pressure from being ensconced within an incorrectly fitting case??

I’d highly doubt a manufacturer defect tbh - what manufacturer?

grumbledoak

31,756 posts

239 months

Tuesday 24th October 2023
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Teddy Lop said:
...i tend to break them and therefore treat them as disposbles...
Teddy Lop said:
Is it possible a manufacturing defect could make it suseptible to cracking like this?
I'm going to go out on a limb here... biggrin

Annoying, isn't it? I'm quite careful because I can't get on with shiny small thing that I want inside stupid big case that I don't, so now the current one is cracked. It wasn't a manufacturing fault. It was me.

Teddy Lop

Original Poster:

8,301 posts

73 months

Tuesday 24th October 2023
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Crumbs. Does information ever get imparted here any more, or is every thread lost to small men acting out their frustrations?

Corso Marche

1,746 posts

207 months

Wednesday 25th October 2023
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I guess we'll never establish what actually happened in an internet discussion about it.

But I can share a personal anecdote, if it's of any relevance.

I lay down on the couch one night and did a few minutes browsing on a Samsung tablet.
When finished I placed it on the flat soft cushion of the stool to my right.
Watched a bit of TV, stood up less than one hour later, only to see a diagonal crack running from the centre of the top edge of the display towards the right. It cracked whilst lying flat and untouched. Not in a case or anything like that.
Needless to say a couple of days later when I went to pick it up next there was a similar crack running diagonally from the same point but towards the left edge this time.
It was probably between 12 and 18 months old at the time (I think).

Never did anything about it, as at that time I'd been sickened and frustrated to the eyeballs by other Samsung devices with software bugs and hardware defects and the abhorrent level of service from Samsung Customer Support.

Brother D

3,907 posts

182 months

Wednesday 25th October 2023
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I mean its highly unlikely, but could always be the slimest of chances of it being a manufacturing fault - but crikey you would have a hard time proving it : /

thecremeegg

2,004 posts

209 months

Wednesday 25th October 2023
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My S23 Ultra was fine when I put it in my pocket, I went out to the car to get something, came back in and took phone out of pocket - screen cracked, like it had been dropped!

lost in espace

6,276 posts

213 months

Wednesday 25th October 2023
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I have always bought £100 android phones in case I crack the screen, and have never broken a screen. Bought a £1000 Oppo and broke the screen in a week.