Changing password on hotmail.com.

Changing password on hotmail.com.

Author
Discussion

BC007

Original Poster:

40 posts

230 months

Sunday 10th September 2023
quotequote all
Firstly, I hope I'm posting in the correct thread and apologies if not.

I want to change the password for my hotmail.com account but I'm being asked to confirm this with a back up email address that's not available to me.

Any way I can get around this?

Thanks in advance for any replies.

RSTurboPaul

11,179 posts

264 months

Sunday 10th September 2023
quotequote all
IIRC you can change it without a second address or mobile phone number but it means you have to wait for 30 days or thereabouts to gain access.

C69

471 posts

18 months

Sunday 10th September 2023
quotequote all
Do you want to change the password because you've forgotten it and aren't able to get into the account? Or are you able to log in?

If it's the latter, are you then able to add another verification email (one that you have access to?).

BC007

Original Poster:

40 posts

230 months

Sunday 10th September 2023
quotequote all
Thanks for your replies.

I've not forgotten the password so can still log in ok. It's just that every time I try to change a security question a default box appears which asks to send a code to the back up email address. Obviously, I don't want to go too far as I may lose access!