All my bt inbox emails have disapeared. Yikes!

[andygo]

For some weird reason all my emails from one of my btinternet accounts have disapeared from my inbox. Sent items etc are all good, its just my inbox.

They are not on the BT email portal, and BT are mystified as well when I called them. They have also gone missing from my iphone and the apple mail app on my imac.

I haven't started up my macbook as I suspect they will be there until the outlook and apple mail on that device tries to sync over wifi.

As I type this, I have had a thought...

I just booted up an old windows laptop to begin to clone the hard drive and I think all the emails have downloaded into that, clearing the ones from the BT server. They are POP 3 rather than the IMAP on my newer devices.

Is there a way to re-sync across my devices, eg upload to the bt server?

[TonyRPH]

On the laptop that downloaded them via pop3..

Disable that account (don't delete it, just change the password so it can't access the mailbox).

Then in that same email client, setup an IMAP account which of course will be empty.

Then simply copy / paste the emails into the IMAP account. I suggest copy, rather than move.

You can do this with Thunderbird. Not sure if other email clients support this method though.

[andygo]

I'll give that a go thanks. My POP laptop is an old one on Win7 wheras ll my other stuff is newer mac based running Outlook and Mail.

[andygo]

I think I have sorted it.

https://www.msoutlook.info/question/restore-downlo...


Phew!

[TonyRPH]

Didn't read the article in detail, but was it similar to that which I proposed?

I think you can do it in Outlook as well from memory - but it's been many years since I sued Outlook...