Laptop keeps going to EFI PXE 0 boot

Laptop keeps going to EFI PXE 0 boot

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Discussion

Scarletpimpofnel

Original Poster:

871 posts

24 months

Thursday 3rd August 2023
quotequote all
My Windows 11 laptop twice recently has blue screened and then refuses to boot to the normal Windows 11 login screen, instead it says words to the effect "EFI PXE 0 (IP4 ....)". As I understand it this means it is trying to load from some network drive instead of from the C drive that has the OS on it.

To get around this I power off then on and press F2 to get into UEFI/BIOS. There I change the boot option from EFI PXE to the C drive and it then restarts fine.

This has happened twice and I am now worried that it may be some hardware fault that is terminal. I am up to date with Windows updates and use built in Windows Defender AV. Any ideas what is causing this issue? ty

Ozone

3,050 posts

193 months

Thursday 3rd August 2023
quotequote all
It sounds as though the hard disk/SSD/NVMe is failing or the PC hardware connecting to it has problems as the bios will usually revert to PXE as the next alternative boot option.

Does this happen if the laptop has been on and is getting hot?
If you can boot in to windows it would be worth doing a hardware test from disk properties

Whoozit

3,751 posts

275 months

Friday 4th August 2023
quotequote all
Ozone said:
It sounds as though the hard disk/SSD/NVMe is failing or the PC hardware connecting to it has problems as the bios will usually revert to PXE as the next alternative boot option.

Does this happen if the laptop has been on and is getting hot?
If you can boot in to windows it would be worth doing a hardware test from disk properties
A good starting point. Also download and run CrystalDiskInfo which shows all the values stored by the disk. If the error count is increasing, there's your problem. The data drive (HDD) in my desktop recently started playing up. The health report seemed ok. CrystalDiskInfo showed that errors were increasing. Replaced with an SSD.

Scarletpimpofnel

Original Poster:

871 posts

24 months

Friday 4th August 2023
quotequote all
Thanks both. It is a 6 month old laptop, moderate usage. Both C and D drives are ssd. The c drive has the OS on it so I assume this is where the issue is.

It exhibited the issue today again so I assume it’s going down hill fast. I’ll try what you said then report to the supplier. Ty.

Scarletpimpofnel

Original Poster:

871 posts

24 months

Friday 4th August 2023
quotequote all
Used CrystalDiskInfo and both SSD seem in good health, so it must be due to some none disk related issue.




SO27

162 posts

217 months

Friday 4th August 2023
quotequote all
I may be teaching granny to suck eggs here but take a backup of your C: drive soon

Scarletpimpofnel

Original Poster:

871 posts

24 months

Saturday 5th August 2023
quotequote all
SO27 said:
I may be teaching granny to suck eggs here but take a backup of your C: drive soon
Thanks. The C drive "only" has the OS and MS Office on it so if it goes bang it's not the end of the world.

Scarletpimpofnel

Original Poster:

871 posts

24 months

Saturday 5th August 2023
quotequote all
For what it's worth to stop the inconvenience (albeit not addressing the root cause!) I disabled the top two options in the UEFI below. Now the laptop *so far* seems to boot correctly first time into Windows -


TonyRPH

13,103 posts

174 months

Saturday 5th August 2023
quotequote all
It looks as though the network was set to be first in the boot order.

Check for a 'boot order' option in the Bios - it should be set to the SSD first.


Scarletpimpofnel

Original Poster:

871 posts

24 months

Saturday 5th August 2023
quotequote all
TonyRPH said:
It looks as though the network was set to be first in the boot order.

Check for a 'boot order' option in the Bios - it should be set to the SSD first.
I've never changed the above settings in the 6 months I have had the laptop and only recently, and intermittently, has it failed to boot. So I think there is something else causing recent intermittent booting issues.

imck

809 posts

113 months

Sunday 6th August 2023
quotequote all
Do you have it plugged in to Ethernet?
If you do, the PXE network boot is possibly kicking in.

Ideally, your Windows Boot Manager should be top of the boot order.

Scarletpimpofnel

Original Poster:

871 posts

24 months

Sunday 6th August 2023
quotequote all
imck said:
Do you have it plugged in to Ethernet?
If you do, the PXE network boot is possibly kicking in.

Ideally, your Windows Boot Manager should be top of the boot order.
No - always connects via WiFi.