Amazon FireStick 4K Max

Author
Discussion

Les84

Original Poster:

990 posts

172 months

Sunday 2nd July 2023
quotequote all
I am checking If anyone else recently has had/haves an issue with their firestick.

Recently went to use mine (new April) and it appears to be stuck on the fireTv screen and doesn’t appear to be budging, anyone else have the same issue?

thanks

SlimJim16v

6,008 posts

149 months

Sunday 2nd July 2023
quotequote all

Les84

Original Poster:

990 posts

172 months

Sunday 2nd July 2023
quotequote all
SlimJim16v said:
Do you know what, that’s the only thing I haven’t lol

Whataguy

971 posts

86 months

Monday 3rd July 2023
quotequote all
I had one, but had to return it due to issues.

I went back to using my old Roku 4k stick - it's old but still works fine.

Les84

Original Poster:

990 posts

172 months

Monday 3rd July 2023
quotequote all
Whataguy said:
I had one, but had to return it due to issues.

I went back to using my old Roku 4k stick - it's old but still works fine.
Interesting, what issues did you come across? I cannot even access mine at the moment. If I return to Argos I’m a little concerned about all my logins for app still on there.

soad

33,318 posts

182 months

Monday 3rd July 2023
quotequote all
Les84 said:
Interesting, what issues did you come across? I cannot even access mine at the moment. If I return to Argos I’m a little concerned about all my logins for app still on there.
Can’t you try formatting it using laptop/PC? Nothing to lose by plugging it in.

We still use our old one, keeps on going even if the remote looks in a sorry state.

Les84

Original Poster:

990 posts

172 months

Monday 3rd July 2023
quotequote all
soad said:
Can’t you try formatting it using laptop/PC? Nothing to lose by plugging it in.

We still use our old one, keeps on going even if the remote looks in a sorry state.
I tried that yesterday and wasn’t picked up on the laptop, in less there is a process to do this.

random_username

155 posts

106 months

Monday 3rd July 2023
quotequote all
I had similar with an older FireTV device - it would stick at the loading screen.

If you are technical, you can access the underlying OS with a USB power splitter, a PC and the Android ADB toolkit - but they are pretty locked down so you can't do it a lot to them - I could tell that it was stuck in a boot loop but not much else.

I contacted the amazon helpline - they offered me a discount on a new one, but it was out of warranty by that point.

Les84

Original Poster:

990 posts

172 months

Monday 3rd July 2023
quotequote all
random_username said:
I had similar with an older FireTV device - it would stick at the loading screen.

If you are technical, you can access the underlying OS with a USB power splitter, a PC and the Android ADB toolkit - but they are pretty locked down so you can't do it a lot to them - I could tell that it was stuck in a boot loop but not much else.

I contacted the amazon helpline - they offered me a discount on a new one, but it was out of warranty by that point.
Ok so if it is corrupt then my login in details etc and account cannot be accessed if someone plugs it to a pc

LuS1fer

41,535 posts

251 months

Monday 3rd July 2023
quotequote all
Not sure if it was a 4k but mine went like that when it got too full.

I emptied the cache on everything and removed various apps and it worked fine. I think it needs some free space to do the administration, bookmarks etc.

Les84

Original Poster:

990 posts

172 months

Monday 3rd July 2023
quotequote all
LuS1fer said:
Not sure if it was a 4k but mine went like that when it got too full.

I emptied the cache on everything and removed various apps and it worked fine. I think it needs some free space to do the administration, bookmarks etc.
Ok that’s interesting, I cannot even get past the load screen to do anything.

Les84

Original Poster:

990 posts

172 months

Monday 3rd July 2023
quotequote all
LuS1fer said:
Thanks mate, will give that a good read, fingers crossed it’s a glitch but most likely hardware failure.

On the Amazon Forums it’s seems quite a popular subject at the moment.

Whataguy

971 posts

86 months

Monday 3rd July 2023
quotequote all
Les84 said:
Whataguy said:
I had one, but had to return it due to issues.

I went back to using my old Roku 4k stick - it's old but still works fine.
Interesting, what issues did you come across? I cannot even access mine at the moment. If I return to Argos I’m a little concerned about all my logins for app still on there.
Problems with it crashing and losing sound. Had to be continually reset most days to get it working again. It kept doing it despite running the latest software, so I returned it.

You may be able to log into your accounts on computer and remove the access from the stick, or you can change your passwords there.