Strava Not Recognising Me

Author
Discussion

Alickadoo

Original Poster:

2,149 posts

29 months

Thursday 8th June 2023
quotequote all
Strava thinks that the me on my mobile phone and the me on my PC are two different people! It's asking me if I want to follow me.

How can I persuade it that I and me are the same person?

ian in lancs

3,810 posts

204 months

Thursday 8th June 2023
quotequote all
presume you are using the same log-on id and password?

nd0000

222 posts

126 months

Thursday 8th June 2023
quotequote all
You've probably logged in using your phone credentials and accidentally created a duplicate account.

What you do is export all your data from one of them, reupload to the other, then delete the account you don't want to use. This explains:
https://support.strava.com/hc/en-us/articles/21691...

Alickadoo

Original Poster:

2,149 posts

29 months

Thursday 8th June 2023
quotequote all
nd0000 said:
You've probably logged in using your phone credentials and accidentally created a duplicate account.

What you do is export all your data from one of them, reupload to the other, then delete the account you don't want to use. This explains:
https://support.strava.com/hc/en-us/articles/21691...
Thanks. I think that is what I have done. My PC has all my old rides on it, so I suppose my mobile is the 'rogue'. Quite how I did it I don't know.