Epic games via sky broadband

Author
Discussion

Ilovejapcrap

Original Poster:

3,292 posts

118 months

Wednesday 26th April 2023
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So tonight Mrs boy has not been able to play games on epic games.

Tried all usual stuff then noticed that if I go on an Internet browser either on his computer or indeed any phone In the house, type in epic games then try and click on it to get to home page it won't open.

If I turn WiFi off on the phones and use mobile data I'm on the home screen straight away.

We have Internet with sky. Anyone any ideas please ?

Ilovejapcrap

Original Poster:

3,292 posts

118 months

Thursday 27th April 2023
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Still doing it this morning.

Motorman74

420 posts

27 months

Thursday 27th April 2023
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I'm on Sky broadband, it's working fine for me. The website, the app and playing games.

You don't have parental controls blocking it due to a mis-configuration, or anything like that do you?

Ilovejapcrap

Original Poster:

3,292 posts

118 months

Friday 28th April 2023
quotequote all
Motorman74 said:
I'm on Sky broadband, it's working fine for me. The website, the app and playing games.

You don't have parental controls blocking it due to a mis-configuration, or anything like that do you?
Nope checked all that

Captain_Morgan

1,243 posts

65 months

Friday 28th April 2023
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Sounds like a dns lookup issue, try changing the dns server on his pc & see if that resolves it, if it does you can change the dns server in the sky firewall/router/switch/wireless-accesspoint box.



If you want to prove that it’s dns related you can use the command below from the windows cmd line to test using your current & an alternative dns server.

https://learn.microsoft.com/en-us/windows-server/a...

FourWheelDrift

89,402 posts

290 months

Friday 28th April 2023
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Try rebooting the router to make it select a different IP and try again. Check the router before and after to see if a different IP is being used.

Jinx

11,579 posts

266 months

Friday 28th April 2023
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You haven't been banned by Epic have you?