PC not "seeing" devices

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Discussion

anonymous-user

Original Poster:

60 months

Saturday 18th March 2023
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[redacted]

LunarOne

5,703 posts

143 months

Saturday 18th March 2023
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USB has always been a bit hit and miss like that, and it's usually down to the drivers of the USB chipset in your machine and the drivers that your devices need.

There's a great bit of software called USBDeview that will show you what hardware the computer can "see" in far more detail than the Windows device manager can. Might be helpful.

https://www.nirsoft.net/utils/usb_devices_view.htm...

grumbledoak

31,762 posts

239 months

Saturday 18th March 2023
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Windows 10 ?
https://learn.microsoft.com/en-us/troubleshoot/win...

Mind, there is no shortage of other matches for "garmin vivosport not showing on pc"


Griffith4ever

4,584 posts

41 months

Saturday 18th March 2023
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Grab a USB key/mem stick. Test it in each port. If its detected every time, the problem is with your other device. If not, its your hardware.

xeny

4,590 posts

84 months

Saturday 18th March 2023
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anonymous said:
[redacted]
Do you have any scary yellow exclamation marks or question marks in device manager?

SimpleSimonSays

81 posts

105 months

Saturday 18th March 2023
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A dodgy cable? Some are only for charging devices and don’t have all the wires in for data transfer. Don’t ask how much time I wasted with this…

Digger

15,105 posts

197 months

Saturday 18th March 2023
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Are you installing any relevant Windows apps for the devices if required for Windows?

Heartworm

1,931 posts

167 months

Sunday 19th March 2023
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What cable are you using, is it a Garmin cable?

Poor quality cables can do this, particularly if they are long.

xeny

4,590 posts

84 months

Sunday 19th March 2023
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OK, could you please select the details tab, select "Hardware Ids" and screenshot what it shows there? We at the very least can find out what it is.

TonyRPH

13,109 posts

174 months

Sunday 19th March 2023
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For what it's worth - my O/H has a Nike+ Sport watch and this doesn't work properly in USB3 ports (the ones with the blue insert) - it charges but won't communicate with the software.

Does your PC have any USB1.1/2 ports? (they have a black insert).



xeny

4,590 posts

84 months

Sunday 19th March 2023
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anonymous said:
[redacted]
Great and all. What does it show if you click on "Device instance path" and select "Hardware Ids" ?

LuS1fer

41,540 posts

251 months

Sunday 19th March 2023
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I know very little about the magic of computers but two instances of not seeing devices have been...

My phone - charged but had to change a setting for it to see the photo files to transfer.

SD card for my camera - not detected - this turned out to be as simple as having to allocate a drive letter and name to the card and it now works all the time - done using a downloaded file partition manager.

No idea if this has any relevance here.

xeny

4,590 posts

84 months

Sunday 19th March 2023
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xeny

4,590 posts

84 months

Sunday 19th March 2023
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I'd be tempted to install Garmin Express as you seem to need that to do firmware updates anyway, and it claims to have all Garmin's drivers built in.

mattley

3,025 posts

228 months

Sunday 19th March 2023
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Possibly a port binding issue, Unplug all USB devices except KB and mouse.

in device manager expand USB controllers and hopefully your Motherboards USB controller will be an obvious device.

open a command prompt as admin and type shutdown /r /t 60, this will restart the machine after a minute.


right click uninstall the usb controller, (leave the drivers) of course you'll lose kb/mouse access when you do this so you wait for the scheduled restart you initiated from the command line above. Your entire USB sub system will reset as the devices are automatically reinstalled on restart.

Plug everything in one by one, if it all works just make sure you always plug each device back into the same port.




Shadow R1

3,816 posts

182 months

Sunday 19th March 2023
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xeny said:
I'd be tempted to install Garmin Express as you seem to need that to do firmware updates anyway, and it claims to have all Garmin's drivers built in.
yes
My 45 needed the same thing.

mattley

3,025 posts

228 months

Monday 20th March 2023
quotequote all
Possibly a port binding issue, Unplug all USB devices except KB and mouse.

in device manager expand USB controllers and hopefully your Motherboards USB controller will be an obvious device.

open a command prompt as admin and type shutdown /r /t 60, this will restart the machine after a minute.


right click uninstall the usb controller, (leave the drivers) of course you'll lose kb/mouse access when you do this so you wait for the scheduled restart you initiated from the command line above. Your entire USB sub system will reset as the devices are automatically reinstalled on restart.

Plug everything in one by one, if it all works just make sure you always plug each device back into the same port.




2fast748

1,132 posts

201 months

Tuesday 21st March 2023
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Over zealous Anti Virus software?
Is the account you log in with an Administrator?
Is there something hardware wise that is clashing with the USB ports, some motherboards share channels so an expansion card of some description could be using resources that the USB ports might share?
Are you using any kind of external USB hub (or using the monitor as one?) I've seen these cause fun and games?