Safesearch Locked On

Author
Discussion

Patrick Bateman

Original Poster:

12,299 posts

180 months

Thursday 9th February 2023
quotequote all
Not sure what on earth is going on here but it seems safesearch is locked on my internet, regardless of browser or computer-



What's going on? Parental control settings within MyBT are off.

Griffith4ever

4,584 posts

41 months

Thursday 9th February 2023
quotequote all
Not via your phone is it? Only time I've seen safesearch

Jenny Tailor

1,727 posts

43 months

Thursday 9th February 2023
quotequote all
Patrick Bateman said:
Not sure what on earth is going on here but it seems safesearch is locked on my internet, regardless of browser or computer-



What's going on? Parental control settings within MyBT are off.
Try this. BT Web Protect is different from BT Parental Controls.

How do I turn off Web safe on BT?
How do I turn off BT Web Protect? You can turn off BT Web Protect by logging in to My BT and scrolling down to 'Manage my extras' and then selecting Turn Off in the 'BT Web Protect' panel within the 'Your included extras' page. It will take up to two hours for your service to be removed.

And then get your tug tissues out.
Happy chugging.


Patrick Bateman

Original Poster:

12,299 posts

180 months

Friday 10th February 2023
quotequote all
There is no 'manage my extras' in MyBT.




Zetec-S

6,213 posts

99 months

Friday 10th February 2023
quotequote all
EmailAddress said:
I quite like the irony of Patrick Bateman having SafeSearch stuck On laugh
rofl

Patrick Bateman

Original Poster:

12,299 posts

180 months

Saturday 11th February 2023
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cry

BT were meant to have sorted this after speaking to them yesterday but still no joy after being told it would take a few hours to change.

Jenny Tailor

1,727 posts

43 months

Saturday 11th February 2023
quotequote all
Reboot the router?

Patrick Bateman

Original Poster:

12,299 posts

180 months

Monday 13th February 2023
quotequote all
Yes have tried that, as instructed by the BT person. Will need to get in touch with them again. Will do another reboot in the meantime, worth a go.

Patrick Bateman

Original Poster:

12,299 posts

180 months

Monday 13th February 2023
quotequote all
'Your Products' takes you to the next screenshot with security settings, after selecting 'broadband' which is the only product.

How would I find the admin settings for the router?

Patrick Bateman

Original Poster:

12,299 posts

180 months

Monday 13th February 2023
quotequote all
Ah yes managed to find it cheers, hadn't fked about with that before.

Nothing is standing out that I can see.


Caddyshack

11,418 posts

212 months

Monday 13th February 2023
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Maybe wk mags will make a comeback?

I think 02 have it locked on?

Patrick Bateman

Original Poster:

12,299 posts

180 months

Monday 13th February 2023
quotequote all
This is why being able to hotspot wifi off the phone is a life saver.

Caddyshack

11,418 posts

212 months

Tuesday 14th February 2023
quotequote all
EmailAddress said:
I feel like we've let you down bro.

Will this do for now...

Wow, that is some grade A porn right there